I honestly can't say enough good things about Sarah. She's not just a receptionist, she genuinely…read morecares. She helped me find the best deals and made sure I was getting the right treatments for me. She even followed up to make sure everything was perfect!!! I missed one of their LaserAway events because I was sick, and when I came back a month later, she had kept a special gift for me with everything inside. That really touched me. She didn't have to do that, but she did Her kindness, thoughtfulness, and care truly stand out. She's such a beautiful human being, and I'm so grateful for her!!!

Yelp's "Not good" is putting it way too mildly. There is a constant shuffle of employees who are…read morenot very well trained coming through the doors. So when I have wanted to book with a good nurse again, I have often been told the nurse is no longer with their office. The revolving door of managers, nurses, and receptionists do not help their poor management of client records. I participated in a few of their in-store seasonal promos and the front desk staff here verbally confirmed that they had added to my account with 2 complimentary facials for my participation, and that I would be good to use them at any time as per their overall highly-visible and marketed "no expiration" company policy. The staff never gave me any receipt nor written terms, nor did I know to ask since I greenly assumed they would be trustworthy and would have no reason to lie or shortchange me. Which then led LaserAway to deny me the facials rather than take accountability for their poor management and lack of training of staff who apparently were supposed to have responded differently by providing a receipt to me. When I tried to clear up the matter with the West Hollywood office where the staff I had fulfilled the promo deal with were based, none of the (all-new) staff were knowledgeable or helpful to figure out what their predecessors had supposedly done for my account. This experience has only shown me that their promos or offers are not legitamitely worth participating in since it is near impossible to redeem and they cannot be accountable to their word.

I am having a good experience at the Removery Woodland Hills branch. It has been almost two years,…read moreand I can see the results in every session. It will take time for the end results, but patience is the key! I highly recommend this place staff were very pleasant, kind, and very thorough in what they do. Sally A

Removery has the only legitimate tattoo removal process on the market, today. I have tried a couple…read moreof the other large names (their ads appear towards the top of the search results page when searching for "Removery"). Either the other guys tune their lasers down so that they hardly work or Removery is the only one in the tattoo removal business that knows how to use the lasers. In about 12 months, a basic black tattoo was completely removed, with only the prior scarring and bumps remaining. All of the tattoo pigment is gone and it feels like a miracle.

DO NOT GET ScAMMED. DESTROYED MY FACE. Worst customer service experience ever. I bought a pack of…read morelaser hair removal sessions with Dorothy over phone. She sounded super professional and knowledgeable on talking about their machines etc. Then on first session I got upSold on facIAL microneedling. I have had microneedling TWICE up the street at plastic surgeon dr Gary Motkyie office. They were more expensive by $150 and dr laser offered Prp so I figured give it a shot. I SHOULD HAVE KNOWN BETTER THEN TO LEAVE MY FACE IN THR HANDS OF A MED SPA. Ive never had a worse recovery from facial microneedling. Filler in upper cheek got dissolved and migrated down so I now have chipmunk cheeks, the practicioner Lexi was super aggressive and did my under eye. ---neither of the other two times did they touch my underye---and I now have dark marks like ive been punched in the face there. ABSOLUTE NIGHTMARE. I also had been upsold for body microneedling and pre paid $825 and have been emailing with a manager named Kacie who has played phone tag, is never at the phone, im constantly told to email her. My first email went out Dec 19 requested a refund for this as they destroyed my face I dont want them touching my body. And it is now Jan 9 and still no resolution. They are ignoring, not responding. Absolute disgrace and embarrassment to the beauty and esthetics industry. This place is a chain and a total chop shop. They have my prepaid full amount of $1200 for laser hair removal and 2 sessions done in a faulty machine. And now $825 prepaid in body mivroneesling that I cant get a refund for because no one will respond. And I have the damage control to deal with on my face. Re laser hair removal: I have 2 laser hair removal sessions on leg and bikini. The first nurse was a sweetheart. I wish I remembered her name. However the machine was faulty. Kept glitching (turning off mid session, she kept having to turn it back on and re calibrate). That said I "felt" it. The slight rubber band snap. The second session I had Lexi ---the same practicioner that did facial.microneedling with zero bedside manner----who when I told her I felt literally nothing--dismissed me saying "I upped your levels maybe its the cooling". I responded rhe first girl also used cooling and im concerned this isn't going to work in number of sessions you all sold me. Dorothy swore the 8 should be enough. Separate issue but my hair re growth is as faat and furious as it was before the two sessions. Go elsewhere

This review is 3 years in the making. I began going to Dr. Laser to treat the back of my neck and…read morepurchased a large package, knowing it would take time to see results. Over the years, I kept going back, and unfortunately, this place is as bad as it gets. It's a revolving door of staff, you'll almost never see the same practitioner twice. The treatments/settings they do are never consistent as they all have different opinions on which setting you should be at. But what is the worst of all is that they are incapable of properly overlapping the laser so that the entire area is treated. 90% of the time I would need to go back a week later because there would be so many crescent moon shaped patches of hair they missed. The final straw was when I went in for front of neck. I thought maybe I finally want to try this. I regret doing this at Dr. Laser so much. The image I attached is a week after the first session. I think it speaks for itself, but when I went to follow up about it they gave me the same spiel they always do "your hair is in different phases of its growth cycle, this is normal." I really hate giving a company a negative review, but I truly believe its important that this place not be in business.

I had an amazing experience with Dr. Dass and Angela. I went in for a procedure in which I am…read morethrilled at the results. I couldn't be any happier with the my overall experience. I highly recommend Dr. Dass for any improvements you seek. He answered all my questions and concerns. Made me feel every comfortable from day one, and I will go to him for any further treatments in the future.

Beware of this so called scamming surgeon I really regret choosing him as my surgeon. I would love…read morefor him to have his license revoked because the way he left my body very deformed & disfigured. He just wants to get paid. He doesn't care at all about any of his patients I never got a in person follow up with him which I found very unprofessional of him. All he does is gaslight lie & steal peoples money for very horrible terrible results. What a horrific nightmare. I HIGHLY DONT RECOMMEND TO ANYONE. Don't waste your time & money with Dennis Dass go elsewhere.

I'm so glad I wasn't deterred by the negative reviews. I was looking for a new place to do some of…read moremy favorite facial treatments and stumbled upon a promo for clear and brilliant. I've done clear and brilliant in the past so I already knew exactly what to expect. I was greeted by the lovely front desk. The girl asked me to wash my face and the restroom had facial cleanser and towels. I arrived 30 mins before my treatment to numb. And the numbing process was quick and easy. My lovely clinician aria was wonderful. I've had clear and brilliant before and aria asked me about my pain tolerance and concerns. She told me she was gonna do a stronger setting and I'm so glad she did. I felt zero pain and she was extremely thorough. The following day I had a bit redness but nothing too bad. They did talk to me as I was leaving about purchasing a package, I had purchased a one time $300 promo. But when I said I wasn't interested in purchasing a package the girl was totally fine. I will definitely come back again for more sessions

The worst of the worst. Beverly Hills is the same LaserAway office that sold me years ago on tons…read moreof "no expiration" packages to beat inflation etc., then later criticized me for not using my packages more timely and tried to rip me off, claiming I had nothing left in my account, and on top of that disrespectfully wasting my time by not providing me advance notice that my appointment had been canceled by them--- just a couple hours prior to the time of my appointment when I had already left for the day and was on my way; ironic, since they require 24 hrs advance notice from a client to cancel an appointment without penalty. I then sat around in the waiting room while Giau said she would look into it, only to then be told after waiting another half-hour that I wouldn't be able to be seen or have my issue looked into. Rather than take responsibility for their disorganization and unknowledeable personnel, they just point the finger from one employee to the next and send the client on a wild goose chase with no end. The manager TK claimed he would help me with my account and had scheduled me for that appointment, but later was evasive and refused to help get to the bottom of their errors, saying I would get a call back later in the day, but never calling back, then saying Giau was working on my case and would contact me that afternoon (that never happened). I was told other times by staff that Giau would call me right back the same day or the next day, only to find out later that she was on vacation for the whole week; how is it that their staff does not know when each other is on leave!? Turns out after much back and forth that they had to admit to having erroneously closed my account and had proof in their system the entire time that I had multiple services remaining, but instead of owning up to the gross error, tried to put the blame on me for not having finished the package sooner despite their "no expiration" policy. Seems the policy is just a false promise and ruse to get one to buy more, for since then I have read similar reports from other clients of their accounts being closed and being denied prepaid services because of errors committed by LaserAway.

I have to say I am so pleased with LaserXX... I had a baby Botox treatment done with Doreen (PA),…read moreand she was incredible! I was so nervous to get any work done, but she had me feeling so comfortable as she walked me through each step of the process. Will definitely be coming back to LaserXX and asking for Doreen :) I also did tattoo removal, I will upload pictures of how my finger tattoo is looking after the second removal treatment. I'm no expert, but I think it's going away slowly but surely:

I've been coming here for a little over a year and have completed 6 sessions so far. I'm honestly…read moresurprised to see negative reviews, because my experience has been the opposite. I'm currently removing 7 tattoos - some only a few years old, others around 15 years old. The older tattoos faded much faster; most are nearly gone after 6 sessions, which aligns with what the staff told me to expect. One even had quite a bit of color, and it's almost completely gone now. I'll probably need just 1-2 more sessions for that one (due to the colors). The newer tattoos (all black ink) have also faded significantly after 6 sessions, though they're progressing at different rates. I did a lot of research beforehand and understand that removal depends on several factors - placement, age, colors, and how heavy-handed the artist was. Since mine were done by different artists, I can definitely tell which ones had more ink packed in. Based on that, I expect those will take closer to 10-12 sessions, which is completely normal and in line with the quotes I received elsewhere before choosing LaserXX. From my progress so far, I'm confident they'll be gone around the 10-session mark, with maybe a couple needing an extra treatment or two. A lot of people expect tattoo removal to be quick, but it isn't - it takes time for the ink to break up and for your body to process it, which is why you have to wait weeks between sessions. Sometimes tattoos even look darker or "blown out" at first as the ink breaks apart. I've noticed this especially with my fine-line tattoos, but over time they've continued to fade just as expected. I'd also like to add that I live a very healthy lifestyle. I eat well, exercise regularly, don't smoke, and take care of my skin - which I'm sure has contributed to my success. Overall, I don't think this place is a scam at all - in fact, I believe their pricing is very fair for LA. The staff is consistent, professional, and always pleasant to work with. It's the same team every time I go, and I've only ever had positive experiences. I'll definitely continue coming here and recommend them to anyone considering tattoo removal. I've added a few before and after pics to show my results. Most are even more faded than the photos, but I got another session today and they are too red to photograph accurately.

Yasmin, Mariah, Brynlee, and Montana were all so lovely and professional. They got me set up with…read moreeverything seamlessly and made the entire experience feel easy and welcoming. Yasmin especially deserves a shoutout. She is an incredible PA. Knowledgeable, attentive, and truly caring. She took the time to explain everything thoroughly and made me feel completely comfortable and confident every step of the way. You can tell she genuinely loves what she does, and it shows in the level of care she provides.

Excellent care- before, during AND after!…read more I had been getting B-12 vitamin injections at the Santa Monica Location for a little while and really liked their quick appointment availability, comfortable welcoming offices and friendly staff. I decided to try their injectables rather than continue with my Beverly Hills injector- I hadn't been going to her long enough to really be committed. We all love a one stop shop right? Sunday morning I was like... let me go back to work after this holiday looking *ahem* rested and refreshed (wink wink). Sad to say I am a spur of the moment kind of lady so when I reached out to Cienega Medical for a last minute time slot (as I always do) they didn't have anything available for me in SM buuuuut they could fit me in at the WEHO location in about an hour and a half. Sweet! I made my way over and you know how holiday traffic is in LA ~ a total breeze ~ so I arrived way earlier than I thought I would. They were happy to fit me in for an express facial as well! Winning! They were welcoming and pleasant- unlike the week or two wait I was getting used to at my BH clinic and the exasperation they'd give me when I wanted to add a spur of the moment service. (Girl if you don't take this money and fire up these stray chin hairs, come on... I booked a Brazilian how much worse can the chin be? dang) Anyway... My facial with Nicole was lovely and she was careful of my lash extensions but injectables is what we're here to talk about right? Its hard to mess up a facial but needles? Girrrrl I wanna talk about it first. Yasmin was knowledgeable and personable and not only listened to, but clarified my statements about my concerns. She made some recommendations regarding some areas I had been concerned about but I didn't even know there were treatment options for. Sold, ok? The price came back and I was a little shell shocked but hey- I was literally getting double what I had planned for so its not like it was unreasonable. The process was as quick and about as painless/painful as you'd expect injections to be. I'm only two days out but I already see the results coming. All that sounds great right? Well here is the magic of Cienega Medical: Im currently sitting at work bored because we're in the upside down week before the New Year so I was browsing their website and a special caught my eye... A special I was not offered when I was there two days earlier. Now I'm rarely one to complain or haggle on pricing but I was like- wait a minute. Why didn't anybody tell me about that when I was lubricating my credit card with tears? So I bit the bullet and called them to ask why. Honey... their Manager Brittany was like, OH I'm glad you called - that package just started like yesterday! I'll credit your account and you'll get the difference next time you come in, plus I'll throw in a lil extra sumthin sumthin for the trouble. Um ~ What? She was so sweet and forthcoming that I didn't even want the difference back- I had her throw it onto the tip I had left for Yasmin. (I know it was paltry - I'm sorry baby) The whole point of my call was really an exercise in taking my therapist's advice and addressing difficult conversations before they fester into real conflict or repressing my hurt feelings. Nobody wants to feel hoodwinked or taken advantage of and I must say that Cienega Medical Spa is far and above the best MedSpa I have experienced in LA and as a woman pushing 50 who prides herself on looking unquestionably 35 - these ladies are now officially my secret weapon. Special thank you to Nicole, Yasmin and Brittany for making me feel like a person and not just another pain that's paying. I'll be looking forward to seeing you all again! Thank you! This will be a Happy, Healthy New Year Indeed! #35 ~ 4 ~EVA

1000/10 best tattoo removal in all of LA…read more I consulted with five different tattoo removal places in Los Angeles and spent a lot of time researching laser technology before choosing Think Again Tattoo Removal. I'm so glad I did, because they are truly in a league of their own. Most other places I visited felt extremely sales driven. They push you into expensive full removal packages, then use very low settings and quietly manage expectations so you never actually reach full removal. Several places even guaranteed I would have scarring AND couldn't show me real, complete removals from their own patients. Like why are you showing me patients you are actively treating, where are the results? That's what immediately stood out about Think Again. They use the best laser technology on the market and they pair it with a fractional laser, which makes a huge difference and eliminating that scarring. Most importantly, they showed me an entire BOOK of true before and after photos with REAL full removals. That level of transparency gave me the confidence to move forward. On my very first visit, I got to meet the owner, who is incredibly kind, ethical, and clearly runs his business with integrity and fair pricing, something that feels rare in this industry. The entire staff reflects that same energy. Kenzie is genuinely one of my favorite people on the planet. She is such a light, so kind, thoughtful, patient, and unbelievably knowledgeable. I ask a million questions, and she always takes the time to explain exactly how the laser works and why they do what they do. Today I went in not in the best mood after a rough week and tired from two hours of sleep and she completely turned my day around. I've only had three sessions, and some areas are already halfway gone. HELLO?! The progress has been incredible. Every single aspect of this place the technology, the results, the people, and the honesty, has exceeded my expectations. If you're searching for tattoo removal, the most important thing you can do is ask to see real, complete removals. I couldn't find that anywhere else and I doubt you will. Even if you don't fall in love with the vibe and people the way I did, you're guaranteed an exceptional, trustworthy treatment here. Best establishment in all of LA -- not just for laser, but as a company that genuinely values people. Highly recommend!

From the owner: Think Again Tattoo Removal is the global leader in safe, effective tattoo removal, now serving…read moreclients in the heart of West Hollywood on Melrose Avenue. With over a decade of experience and nine clinics across Australia and New Zealand, we bring unmatched expertise to the U.S. market. We specialize in one thing only—tattoo removal. Our team uses the world’s most advanced laser technology, including the award-winning Quanta Discovery Pico and fractional laser treatments, to achieve results that others can’t. Every treatment includes free fractional laser passes to speed healing and improve outcomes, unique to Think Again. Why choose us? The only Tattoo Removal Guarantee of its kind. The world’s largest gallery of completed removals. Registered Nurses and medical directors on staff. Price Beat Guarantee on any unlimited package using equivalent technology. Clinics in Australia, New Zealand, and the USA with a proven reputation. Located on iconic Melrose Avenue, our West Hollywood clinic is designed for comfort, safety, and privacy. Whether you’re removing a small symbol or a full sleeve, we’ll help you achieve clear skin with confidence.

I left my last review 5 years ago and was honest when I said I would be back for years to come. I…read morehave now been a loyal patient of Your Laser Skin Care for 7 years! I am always so happy with my treatments here, whether it's Botox, filler, or laser. Even though I moved further away I will still make the drive to Los Angeles to get treated here, they are just the best! Not to mention the kindest staff who is amazing at sending appointment reminders and really personalized service. Highly recommend!

Dr. Fedonenko is a magician with Botox! Painless injections, no bruising, natural results, and the…read morebest bedside manner. After trying a bunch of other dermatologists and med spas, I landed in Dr. Fedonenko's office and have been coming back for over a decade. There is no one more informed and better skilled at making injections come off as natural beauty!

I had an exceptional experience from start to finish. The entire team made what could have been a…read morestressful process feel smooth, comfortable, and incredibly well-organized. From my very first consultation, the staff was warm, attentive, and genuinely invested in answering all of my questions without ever making me feel rushed. The level of professionalism and attention to detail throughout the process really stood out. Every step was clearly explained, expectations were set realistically, and communication was consistent, which gave me a lot of confidence moving forward. The staff went above and beyond to make sure I felt supported, both before and after the procedure. What impressed me most was how seamless everything felt--the scheduling, preparation, and follow-up care were all handled with precision and care. It's clear that this team takes pride not only in their work but also in the overall patient experience. I couldn't be happier with my decision and would highly recommend their services to anyone considering a procedure. The combination of expertise, professionalism, and genuine care truly sets them apart.

I am 45 years old and have been seeing Dr. Nazarian for the past 8 years, and every experience has…read morebeen 100% positive. Over the years I've had injectables, neurotoxin, Morpheus, ProFractional laser, Pico Focus, Aviva and PowerPeels, and these treatments have truly helped me age in reverse while still looking natural. I also use her medical skincare line, NazarianSkin, absolutely amazing! Dr. Nazarian is incredibly talented, knowledgeable, and genuinely caring. She has a great eye for aesthetics, safety and always focuses on helping her patients look and feel their best in a natural way. What I appreciate most is her honesty--she has told me "no" many times, and looking back I'm actually very grateful for that. It's the reason I still look like myself and not overdone. Thank you, Dr. Nazarian, for your honesty, talent, and kindness.