I had a amazing experience with Emily is amazing she has the best customer service care and I love her attention she also got me a good deal please give her a Ulta gift card read more

Maria the nurse excellent service Ashley and Chantelle were also very accommodating friendly smiling the whole time I'm coming back for my next treatment at this cerritos location if I knew i should done my treatment here from the beginning not at long beach location so unprofessional staff and nurses cerritos location I highly recommend read more

My experience was so good! Nurse Ro made me feel so comfortable and the process was super quick and easy!

Alexa had great bedside manners. She was very informative and explained thoroughly the post procedures and has such a great attitude. Just loved her. read more

It's time for an update Review! I am still impressed with how attentive and supportive everyone is. i always feel comfortable. Shout out to Nurse Angela! Got that lip flip perfect (chef kiss); didn't know I needed it but I love it!! Not to mention the Hydrafacial ; skin is glowing. It's been a few years now and I'll still make that 40min drive to this location because it's amazing read more

They lie to me about my services to my face!! They say that the record shows that I had gotten the same pulses on every session. When I ask to see the records the manager told me she couldn't give them to me. When i asked if I could have the corporate office phone number she said she didn't have it. This is the same girl that aggressively push me to buy facials on my first visit. She acted like if she was just a regular employee not the manager. They also mess up my credit by running my credit multiple time with out telling me. I believe there's a lawsuit for Lazer away because of the same reason. I found the corporate office phone number through goggle. They is so many people complaining about the same issue. I wouldn't recommend this place to no one. They sold me lazer for individual part that costed more than getting a full low body package. They are making comisión out of their sales that's why they are so aggressive to sale. read more

LaserAway - And they send me home all marked up. They could even remove the lines they mark on me. This place a trap!!! - Medical Spas Near Me - Cerritos, California

Happy customer first time doing lip fillers. I was a bit nervous about it but everyone made me feel very comfortable. Split it into two half's sessions. Nurse Ro was great worker very fast loving the results! read more

Take ur business elsewhere, they don't have a direct number to complain and also they promised me a call from the person that does refunds, never got it read more

Nurse Alexa was really nice and helpful. She made my experience great and the front staff was very friendly when I walked in. I would definitely go back if I'm looking to get more procedures read more

My husband bought me a gift certificate for a hydrafacial for Christmas, when I finally had the time to use it I called to book an appointment and OMG!!!! As soon as they found out I had a "gift certificate" I had to jump thru hoops to book an appointment! They kept transferring me to different people and acting like I had the plague! When I finally spoke to someone I was so frustrated with this whole process! I just hung up! I was literally on the phone for a while! I try to get facials once a month and I do have a spa that I regularly go to but since my husband bought me this certificate I thought I would give it a shot! Wrong! I told my husband to go get his money back! Booking anything for wellness shouldn't be this difficult! read more

My experience here has been amazing every time. The team is very attentive and friendly. I've always felt welcome. Finding appointments that suited my schedule was easy. read more

They are so kind and amazing. I love nurse Ro, she is the best at what she does! Definitely can't recommend this enough.

*Clear + Brilliant w/ Rejuran treatment* Front desk ladies are nice (in my experience). To be honest I forgot the nurse's name who did my first session... She was nice and it being my first treatment it was fairly simple & quick though I wasn't sure what to expect & took it for what it was. My 2nd session was with Nurse Vanessa & she was wonderful ! She is from the Pasadena location but I was fortunate enough to get her here at Cerritos. She walked & talked me through the whole treatment and was transparent and much more informative compared to my first session. Also felt like she took her time and didn't rush. I def felt like I got what I'm paying for with her as well, so I appreciate her for that. 2/6 sesh down :) read more

I could not be happier. I haven't had Botox for close to 15 years or so, so I would consider my face a virgin face.I got 60 units and it's 12 days later today, so the picture you see on the left is the day of and the picture on the right is today. I am thrilled!! thank you thank you thank you! read more

LaserAway - Before Botox and today, 12 days later - Medical Spas Near Me - Cerritos, California

Never had laser hair removal before. Wanted to come to the Cerritos location.I tried to get pricing. First went on website and u have to receive a phone call first. Then I called to ask for pricing, I was greeted with "do u want to know about our certifications?, and whenever interested in our consultations u may contact us for an appointment". I felt like it was very rude and I will never use laser away! First impressions weren't good from the website all the way to calling. Rather just go to another company or stick with waxing read more

I found this place on Instagram and I was a little skeptic because there's a lot of ads out there for different things for the face and you need to be careful and dealing with your face and that you're getting somebody certified. I checked out all the reviews on yelp and they got some really good reviews so I went down to this location and got a photo Facial from senline. She was very nice took her time. It wasn't that painful and everybody was professional, and they made sure that my skin qualified for the service and not just out for your money. I would definitely recommend this place. read more

The ladies at the front desk is amazing! Along with the rest of the staff. Ava hands down one of the best!

I called to cancel my appointment day of which in my opinion shouldn't have been a problem because I received a message from them yesterday stating I didn't confirm my appointment. No one ever stated before that it would be 50 dollars for same day cancellations. That is honestly insane when I'm spend 2k+. This is just wrong wanting to take more money from someone. I'm going to reach out and try to get the rest of my appointment canceled and see if I can get this taken off my credit. You guys need to state that if an appointment if missed or canceled day of that you will be charging them. I tried to reschedule for tomorrow but don't have 50 dollars at this time to pay the fee for canceling today. Mind you I just paid money towards this service 2 days ago. Absolutely inconvenient. read more

Receptionist is rude, I am paying 3k for my treatment and get treat like shit. After this I am out. I rather go to a small business. Byeeee Everyone save your time and go someone else. Appointment are so far out lol it's so dumb. I regret and I wish I would of gone somewhere else. read more

Even though it's not the closest location to me, parking at Cerritos is better than having to pay for parking for a 15 min service at the beach locations. Nurse Jamie and the staff are sweet and professional. The receptionist today was informative as well. Thanks for an efficient experience! read more

Denise is amazing she remembers who I am every time I come in ahe makes me feel like she's known me forever. Im so comfortable and reassured that they will always tell me what treatments are best for me read more

I paid two months in advance for what I thought was Tirzepitide with B12 only to find out that they last few injections I've been getting Semaglutide without B12. No wonder my energy level is depleted & I can barely get out of bed every day. Talk about a bait & switch. So frustrating read more

Lack on integrity of giving wrong information poor customer services , poor booking for appointments Wrong doing when a procedure are not done correctly accountability all staff telling different stories telling the filler expire within 3 month informality having the customer wait for 2 hours to find a answer not having unqualified people to answer a question not even making comments when you know it not normal and was not apply correctly it was place Superficial Placement or migration of filler and adding darker pigment on the area it not normal it was wrong technique used to apply give time to healing plus paying for something the I'm not happy with why you didn't go away and having all these symptoms on top saying it expired to fix something from the beginning it was apply wrong my questions is how many people getting play wrong not being happy with the lips filler tell you wait getting numb cream just to leave you're hanging 2 hour to tell they not taking accountability wrong doing have pay 4 8 sections laser removal I have done 3 so far only 1 RN have check the area every corner when other extremely mediocre Work not going on detail I wonder in what Standard the business is running to many bad reviews and always come to stuff are they serious business or jk the staff are doing the same thing not issues fix read more

I went to my first appointment yesterday for hair removal for face and armpits and it was GREAT!!! Everyone was really nice and helpful and the office was clean. Mixed up on my appointment time, I showed up an hour early and the ladys were able to accommodate me and see me sooner. The treatment it self was painless and quick I definitely plan to add on in the future. read more

Always a great experience! All of the ladies that work there are extremely nice. They explain everything very well & make sure you are always comfortable. read more

I walked into laser away in cerritos on November 16, 2025, we had a condultation with Ana and was asked to do a zoom consultation with Finance dept. since my daughter was a minor. I was asked to sign s doc in order to get an estimate of $1392, which was over my budget. We decided not to go through with it and spoke with the girl in the front desk and asked her to cancel the estimate because I wanted to make sure my car was not going to be charged. The girl in the front rep replied. Oh, don't worry honey. Your card will not be charged since you won't be receiving services. It turns out laser away facility. Charge my credit card with all my consent for $1392.50. This is fraud. Do not go to this place.!!! read more

Experienced my first laser hair removal treatment and it was way less stressful than I expected. The ladies at the front desk welcomed me in and engaged in brief friendly conversation before leading me to my room. My nurse Taylor was kind and made me feel comfortable. Laser is much more tolerable than waxing, so I'm glad I made this decision. read more

LaserAway - Medical Spas Near Me - Cerritos, California

The location is very small. Also, the ladies at customer service are savages. I went for one treatment and came out with a $10,000 loan for a bunch of stuff that I didn't ask for!! these ladies take pride telling you that you need more than what you came to actually do!! what happened to women really genuinely helping women? they charged my card and it took forever to get refunded. I also gave them $60 in cash. They didn't have change, did not give me a receipt and when asked for it back, they had to go through corporate. They ended up sending the check to some address that they mistakenly put in my profile., WTH !! Didn't get back to me when I called many many times, but if you're going to use these services, please be aware. read more

Love this place.Denise is wonderful! I never feel akward with her. She makes me feel comfortable and the small talk we have is enjoyable. All the nurses I've had are super nice super welcoming! Everyone there including the girls in the front desk, they are all very nice and are willing to answer any questions you might have10/10 recommend read more

Very professional , courteous - Nurse Alexa is Amazing! She takes time to explain & is very friendly & professional

These people are scammers. I have never, ever, dealt with this level of BAD SERVICE. They don't listen, just upsell. Now I am on the hook for $4,000.00 I have had a few treatments, not a good result, and I WANT OUT!!!!!!!! But they won't let you. I am sure there is a way and I will post as I maneuver. I don't have the money but they do NOT care. I was told that "you bought a car and left it on the lot". I have no choice but to fight this because now this is affecting my credit. I see there are others with the EXACTLY SAME COMPLAINT. This is just wrong on so many levels... read more

i just wanted to leave a review about my experience with laser away the saff was very kind to me they made me feel very safe and im very happy to take my next steps with the company and continue my services here read more

Nurse Jamie has done a few of my hydrafacials and potenza and she has been amazing every time! Thank you!

Every part of my visit was Amazing & clean. Ladies in front are friendly, professional, knowledgeable. Nurse Jamie is absolutely wonderful!! Patient and professional- knows her stuff & talks/guides you through entire process. Constantly checks in to make sure you're comfortable Definitely recommend !! read more

I have been going to LaserAway for a few years now and everyone is absolutely amazing. The Cerritos staff is always so nice and welcoming and the nurses are always very through in explaining the after care with every service. read more

Ladies in front are very friendly and professional. Nurse Faith did the great job. She's very patient and professional, she explained every step of the treatment. Thank you Faith for your amazing service read more

Vanessa is amazing. Very knowledgeable and friendly. Always great results. The front desk is easy and helpful also

I've been coming here for Brazilian and underarm laser hair removal for years and it is honestly one of the best investments I have ever made! I am always silky smooth and bikini ready for raves, the beach, etc. I just had Caresse as my nurse and she made my last session literally pain-free, which is craaaazy for the Brazilian area!! I highly Caresse and LaserAway for all your laser needs read more

All the staff is wonderful and very knowledgeable. The location is very esthetic. I have received a a few services at LaserAway and I am very happy with the treatments and service I have received. Everyone is awesome but Nurse Krissel is the absolute best! Krissel cares about her clients and makes sure that we go home happy! read more

The ladies at the front desk and the nurses are all so nice and welcoming. I had a later appointment and I came in early hoping someone would not show up for their appointment. The lady at the front desk helped me and I was seen 20 mins later! Nurse Faith is very thorough and professional. I've been coming in for my laser hair removal at this location for almost a year now and I am very happy with the results. read more