I love this location in particular. The staff is so sweet, accommodating, and professional. I've been going w/my husband for two years. I've been to the Hermosa location which is not my fav (it's super off putting at that location staff wise) I have also been to the Huntington Beach location which is lovely. Staff is pleasant But, Long Beach has been our fav. It's clean, the nurses are more likely to rotate less at this location so, you develop a nice report with them. Unlike other locations you tend to have a different nurse every time, The young ladies up front are again just the sweetest and they remember your name which is refreshing. It shows you're not just a name in a book with a time slot next to it. I'd give the staff 10 stars if I could. read more

The technicians that provide the service are extremely sweet & professional! They are 10/10. I've done tattoo removal & cool sculpting in multiple areas. My tattoo is still the same & cool sculpting was a waste of $2,100. The most unpleasant thing for me though, honestly, we're the 2 receptionists up front. Be ready to be looked up & down. They make it so hard to leave at the end of your appointment because they push you to sign up for other treatments. I get it, they probably make a commission out of it - but when you tell patients "you should get botox, you should get this, you need to get that." That becomes a problem. It's rude, unprofessional, & disgusting. I have 1 more cool sculpting session available but have decided to not use it. That's how bad these 2 receptionists were. Do not reccomend! read more

Was my first time getting laser hair removal done! They were very helpful and patient with me when getting to know the process for LHR. I will return because I got a package deal but I am looking forward to it! Towards the end of the visit when you check out/make new appointments, the ladies were pushing for other LHR treatments but I'm okay :) The parking is okay, there's a small parking lot behind the building or street parking. Towards the end of the visit read more

Definitely recommend!! Everyone there is good! No need to request anyone special! Appointments are quick and competitive pricing!

I strongly advise against going here. They push expensive add-ons, fail at basic service, and treated me poorly. When I quietly and politely asked for help with my concerns, the staff unfairly called me aggressive and embarrassed me. They do not care about their customers at all. read more

LaserAway - Horrible - Tattoo Removal Near Me - Long Beach, California

Update on my review. It's been five months and still there are multiple complications with canceling my loan. They don't have good communication for the loaners being Patienfi. They have sent me back and forth between both company's to call to see who can fix the problem and they just keep blaming each other. Worst company to make a deal with. Please go to your local medical spa. Way cheaper about half the price or cheaper. read more

There was no facial cleanser or face towel in the restroom for customers to use. The staff were unfriendly, and the service was very poor. At the scheduled appointment time, no room was available; I had to have the numbing cream applied and wait in the consultation room. The service was terrible. read more

I will have to update this review in 7 months come July but for my very first time getting lasered it was ok. I've been a wax girlie for 11 years and I am used to being bare skinned bald after each visit. This was less painful than sugar waxing but still had its moments of pain. I'm not a fan of having to "shave" before my treatments but maybe once I get close to being "bald" again like I used to be when I got waxed I may go do a wax treatment for upkeep just to get the other hairs that the laser didn't get. read more

I just went in and had a wonderful experience. I was initially upset because of the birthday discount rules etc. , but I don't think that they can control this at the location. Just make sure that if you buy the membership you call to schedule the appointment in your birthday month instead of using the app. The app just does not work as intended. read more

I've been a LaserAway client for years and typically visit the Cerritos location. However, the Long Beach location was more flexible with scheduling. I had the privilege of being treated by Catherine, and I couldn't be more pleased with her service. In all my years of receiving Botox treatments, she has been the best. Catherine was informative and, most importantly, gentle. read more

BEWARE OF BEING OVERCHARGED!! I had a great experience for a consultation with the RN for Botox, but when Brittany, the receptionist, was called in to go over the cost, it ended up being $15 a unit instead of $10 per unit for a first time visit, which I was quoted. Brittany was extremely rude and gave the impression of not caring at all. I said I would speak with someone else or request a refund for what I had already paid. I spoke with the person that made my appointment and she charged me the original amount I was quoted. read more

I have loved all of my experience so far. They are helpful and so accommodating and answer every question you have. I don't see myself going anywhere else. Please fight to get terzepitide back though! read more

Update: It has been 5 months since my original review, and I have not heard from the company. Their customer service representative promises to reach out in response to every negative review, but they do not mean it. read more

Excellent service from start to finish! I felt truly welcomed the moment I walked in, and the staff went above and beyond to make me comfortable. The treatment I received was even better than expected--professional, caring, and high quality. You can really tell they care about their customers read more

Bad business practices. I have read other reviews and I am clearly not the only person trying to get out of this bad loan with Laser Away Cerritos. OH YES...all so very legal. Fine print & all. Another customer here describes my experience of the "up sell". Like smarmy used car salesmen. I have had 6 minor treatments and have paid $600.00 so far. i am now slammed by a 4,000.00 credit card bill. It is really, really, messed up. There has to be a way out. read more

Had a great experience at the new Long Beach location. Everyone who works there is very helpful and knowledgeable in answering my questions. The front staff is welcoming and kind. - Free parking in the back! This is amazing! - Super clean - Best in class service - Knowledgeable staff - On time, I didn't wait more than a few minutes before being seen - Easy treatment - The decor at Laser-away is always the best read more

All that they did was try to sell me more stuff/services. When I told them I wouldn't come anymore, they canceled my services but not the money I had to pay. In short, they refused to let me have services for something I already paid for. Bad business by all accounts. read more

Barely got out of this one. Their return calls to inquiries are spot on and attentive but I figured out why they are so eager after researching the company more. Please look into them. They told me I needed to put $2000 of product(Xeomin-similar to Botox) onto my account to get started. I've been doing this for 30 years. That is a first. A $50-$100 deposit is acceptable. Yet having a business, that is not a financial institution, hold my money? Not a chance. I can only imagine that the fine print most likely includes the word 'forfeit' or something similar. As for service, whoever I spoke to was great. Yet, when I read these responses on Yelp and realized that they are THE SAME FEW RESPONSES rotated, i decided to pass. If they can't take the time to address each individual then I have doubts as to where your concerns truly are. This is from someone who responds to Yelp reviews as part of her job running a restaurant. For the money clients are paying, they deserve more. read more

My new fave location! I drive all the way from LA to Long Beach so Janette can do my Botox-- she is the best! Mariah is great and is always accommodating at my appointments, I know I'm always in great hands here! read more

LaserAway - Waiting room - Tattoo Removal Near Me - Long Beach, California

My visits are typically great. I enjoy the service and the people there. Unfortunately a hospital family emergency meant I had to call in today and speaking with Kelly Coleson was not pleasant. I simply wanted a new time, everyone has a story to their life and day, I didn't need attitude through a phone to make a change. Not all of us get these treatments because we float through life. I appreciate this gift and the service and hope to continue meeting the other stellar women at this office. My hope goes out that her day too, and days to come rise to happiness. read more

Disappointed with receiving Botox here first time I've ever got it done at this place was definitely overpriced and completely unsatisfied with the results. my frown lines between my brows are still highly noticeable lots of movement on my forehead. Went back in for a consultation different clinician. She was nice but all they could do is charge me more to fix what was not done right. Definitely would not give this place anymore money or my business again. A live and learn experience of where not to go! Hope this review helps others before they waste their money and end up feeling as disappointed as I do. read more

I absolutely love the staff here! This includes the nurses & the front office assistants! They have been so helpful in my journey here and I am so happy with results! Def recommend this place for any beauty service! read more

I got the clear and brilliant laser face treatment and I loved the results! And to be honest, during treatment it felt like a warm jade roller along my face being massaged! Crazy I know but it was actually quite satisfying...the numbing cream worked really well :) read more

LaserAway - Oh yes they have! - Tattoo Removal Near Me - Long Beach, California

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Came in for my 5th session after taking about 2-3 months off. Angelica made me feel comfortable and carried the session out with so much ease. I almost didn't feel a thing. read more

LaserAway - Great location! - Tattoo Removal Near Me - Long Beach, California

I highly recommend going to this place. Nurse are very friendly. Janette did a great job for my clear and brilliant procedure. She even did a little massage after my procedure. Felt really relaxing. Thank you so much. Looking forward to my next appointment. read more

IPL lazer: Melissa did an amazing Job! Thank you! read more

I go to laser away for clear and brilliant laser facials and Botox. Kristen did my Botox last week and I absolutely loved my session with her. She was very kind and super gentle. I've been getting Botox for about two years, but she was very good about educating me through each step of the procedure. She asked me about the areas of concern and ensured I used my units wisely. I bought a bank of units, and didn't have to use as many as I thought to get the result I wanted. I'm considering coming back to her to try out masseter Botox . Front desk girls are also such sweethearts! I brought my mom to my appointment and they talked to her while I was in my Botox session and made her tea. Love this laser away location! read more

Loved Angie, RN she provided me with the best service of laser hair removal and clearandbrillant service!

I'm SOOOO happy they opened this location!!! Everyone is always incredibly professional and welcoming , I honestly love coming here! Thank you so much to Mariah ! Such a lovely person And Rose my nurse, you're a joy!! Any person you get to help you with scheduling, numbing and procedures rest assured that you are in great hands!! Thank you Laser Away LB read more

I am turning 38 in a couple months so I figured its time i start looking into what options there are to maintain my current skin quality. This was my first experience in the world of skin care (beyond just using face wash). I came in for a consultation and couldn't have been more pleased with the quality of customer service. All the girls working the front desk area were friendly and took the time to really help. I had a lot of questions about each of the different offerings and packages. Not just price, but how each one was either something I should consider or maybe dont need. They obviously have been doing this for a while and have the ability to actually tell me from their experience of using their own services. Its nice talking to someone when they actually use or try what they are selling. I just wanted to say thank you for taking your time with me, being new I'm sure I took up more time then I should have. I will update when I can! read more

I'm very disappointed with my recent experiences at LB location. At one appointment I was asked to come in 15 mins early. I made it happen. Then I waited 20 mins to be seen. Next appointment I was told the machine broke & they said they'd comp a service after I explained how inconvenient it was. They didn't comp the service. When I came back a week later for rescheduled appointment they did see me but after needed to cancel the next upcoming appointment bc there weren't enough employees. I didn't appreciate the attitude of the person helping me reschedule. She was not understanding. When I came in for my 3rd rescheduled appointment I was turned away, again. They said they couldn't see me due to a scheduling error. They offered for me to come back 2 hrs later if another client was willing to reschedule. I wasn't willing to cancel but was not asked. I couldn't come at that time. I reminded the employee of recent rescheduling problems but was still not able to be seen for the time sensitive treatments (which were already week late). I left, called around to other locations. staff at Cerritos were very helpful, apologetic and informed me corporate would call me. That was last week. I haven't heard a thing. Overall, I've missed several of hours of work due to all the errors. My time was not respected. And I'm paying thousands of dollars on services. I regret purchasing a package with them as now I'm half way through my treatments & any progress made was a waste. I will not be returning. read more

Janette is the absolute best nurse to see for laser hair removal, she works so efficiently it makes the whole process easy! The location is amazing, the front desk staff are friendly and so helpful. Definitely recommend checking them out. read more

Well, what can I say? The staff is sooo friendly and gorgeous. They are very professional. They sure made me feel welcomed and comfortable. I'd highly recommend them. At first I didn't like the parking situation BUT once I realized that they have their own parking spaces in the back I was game!! Can't wait to see the results once I'm fully done with the procedure. Come check them out, remember to park in the back to avoid the meter. read more

Had such an amazing experience here. The staff was professional and welcoming, and felt like genuine people. My laser service went way beyond what i expected--great results and did not pressure to buy extra treatments. Highly recommend and will be back. read more

This is my first experience and it was painless! Nurse Jeannette was great! Ladies at the front desk are nice and friendly!

almost no waiting time. Really efficient on practice thermage. Front desk girls are both pretty and nice. Nurse Angie is patient. Full face with eye opener doesn't cover eyelids, but more emphasize eye corner, which is quite different from what I had in Asia. read more

I've been getting lasered here for about 3 months and I have to say Sandy has been the best tech She made me feel comfortable throughout the entire process. I definitely recommend booking with her! read more

I have never had such a horrible experience with any company before. They charge you upfront and once you get to their office they are extremely rude and unprofessional and they treat you horribly. The only person that was nice was the one that contacted me initially to get me to pay for the cool sculpting treatment. When I called back to let corporate know that I had a horrible experience with one of the nurses and that I intended to leave a bad review, Brian who refused to tell me who he was said he was denying me service and that he would only give me a partial refund. I feel like my money was stolen. The way they talk to customers is so degrading. The nurse told me I needed multiple treatments so I just wasted all that money for nothing. They are extremely unprofessional, they are far better places out there for the money you pay. This turned into a nightmare, save yourself the headache, they don't care about their customers they just want to steal your money. read more

I was so happy there. The lady's at the front desk were great had me smiling made me feel good. The place was very nice and clean. Everyone was super nice. I really enjoyed going there. They get a A+ from me. Thanks Lazer away Tammy Thorpe read more

Update from Laser Away - Hi Rebecca! We're sorry to hear about your experience. Our clinics open at 10am for treatments, but 8am for private consultations. Okay, so it's my fault that your employees booked me for my laser session at 8:30? Got here at my appointment time 8:30a, no one was at the front to greet or mention they're behind. 8:50 and no one answered the phone, just let it ring, while I'm calling from the front waiting room. Wasted an hour of my morning for this appointment. Won't be coming back to this location. read more