Cindy is indeed very nice as everyone says, but I am about results and how easy something is to fit into my schedule. There are things I learned by switching that made such a difference for me. After switching I pay $20 less PER appt and get way better results. After 11 months I was not getting any results, not even improvements so I went somewhere else. With Cindy, getting appointments was a challenge and time between appointments effects how efficient it is and getting an appoint kinda felt like a game and untill I found the hack (read on). Turns out there are multiple types of electrolysis. I found another type to be more effective on me and less painful. If you have low sodium definitely look into different methods. This factor and time between appointments was the issue for me. Also, If you're trying to address a specific area, good luck with that, she flat out won't do less than she feels you should. Now a lot of people want every single hair including peach fuzz gone, you will be happy. I get mostly white soft peach fuzz with a handfull of dark hairs in one small area around a mole. I told her not to do certain areas and even tried to activly stop her as she did blond hairs. but she did it against my constant reqests. I went so far as to circle in eyeliner the only area I wanted done but she stilllll did what she wanted. I ended up with dark hairs growing back where it was originally only blond peach fuzz and more areas needed treatment. She swore that was impossible but there was never visable hair there before, now there is; only one thing changed. Everytime I asked for an appointment at a specific day/time she's was all booked up for that whole week. No matter how early I asked or how many weeks I selected. I don't know how to explain it but it seemed disingenuous. But here is a little trick. Ask for an appt half hour after you want it. When she says no, ask her to recommend someone else since that's when you are available. Her schedule miraculously opens for half an hour before you innitally requested. Like immediately, not cause someone cancels, just, now it's available. I did this about 7 times, worked every time but the games seemed unnecessary. I was waiting 6-8 weeks between appts with Cindy. I figured out that time between appts was a big part of the issue for me. Once I started going to Paula every 3-4 weeks as recommended it has been working way better. After switching I have gotten better and more immediate results. So don't just go off reviews try different types and see what works best for your schedule and body chemistry and schedule. read more

Just had my second appointment with Cindy yesterday and I can't say enough about how amazing she is. She is so friendly and always has great stories to tell during the session; she keeps the conversation going and the time just flies, so I barely realize my session is already over. She's gentle when she's doing it so I was surprised how little pain there was. She seems like she's really there to make you feel like it's all about you and she makes the process go as smoothly as it can. I'm so excited to continue seeing her after how great my results from just the first two sessions were. I'm especially looking forward to the great (in person) conversation I get with her every session, it's a huge plus after being cooped up inside so long. I can't recommend her enough! If you're looking to get started with electrolysis, this is definitely the person to go to! read more

I am about 4 days post my first treatment with Cindy and am very pleased with the overall experience and results. She is quick yet thorough in her work. We were able to get my chin and upper lip within our time frame. Cindy made the process as relaxing as possible with music and being a great conversationalist. Post treatment I had mild redness and swelling that went away by the end of the first day. I hardly had any scabbing and no clogged pores. I will continue to follow Cindy's instructions for post treatment skincare (gentle cleansers, light moisturizers, and spf 50) to maintain the great work she did. Definitely recommend ! read more

Look no further for your hair removal needs!! Cindy is the absolute best!!! I truly feel like a brand new person! She's incredibly nice and thorough and very thoughtful! I was in great hands!!! I can't wait to continue this journey in her capable hands!! read more

Today was my first visit from many future visits to come! I am so thankful and grateful for Cindy! Thank you so much for your work!! I feel myself again and can be mask free with no worries!! I love my results. I can't wait to finally be hair free where it truly matters! You have been marvelous darling! Thank you read more

Cindy was very energetic, helpful and AMAZING! She followed all COVID guidelines & regulations. Her energy definitely makes you feel comfortable & warm as if you're at home. 10/10 would recommend! read more

Ugh where do I begin?! So, I've been going to Cindy for over 2 years now and she has completely changed my life. As a woman facial hair is such a pain and it causes so much anxiety and makes me self conscious. As a woman of color facial hair also provides another obstacle because I scar easily and laser is absolutely not an option. Cindy is so knowledgeable and experienced, she knows her stuff. My face was riddled with bumps, ingrown hairs and hyper pigmentation and I'm proud to say that my skin is now even tone, smooth and almost hair free. I can finally leave the house makeup free without wanting to hide my face. I have to say Cindy has definitely given me my confidence back! Her prices are very fair and she's sanitary and neat with great conversation. If you're considering electrolysis I would recommend Cindy with my whole heart! read more

Cindy is a miracle worker!!! I have been seeing her for two years and she has seriously changed my life. I have PCOS and struggle with stubborn facial hair and nothing was working until I found Cindy. I've spent so much money in the past on laser hair removal that didn't work I wish I had found Cindy sooner. My hair is about 80% gone and now it's just routine touch ups. Not to mention Cindy is nice sweet and funny and makes me feel totally comfortable. Would recommend to anyone struggling with hair growth/removal! read more

Let me start by saying that I was going to another business in Long Beach for electrolysis that had really excellent reviews on yelp, but after feeling like I had nothing but regrowth and a really abnormal extended healing time that had me concerned (I've had electrolysis for years, I never had had a reaction that bad,) I knew I couldn't go back. When I told Cindy about what I experienced, she spent a long time on the phone with me going over everything I could and should do to help remedy the situation-- I immediately felt fully confident in switching to her practice. Since I've seen Cindy twice, my healing has been back to the norm and the results are what I was expecting and used to-- perfect. She's talented, knowledgable, and very professional in her experience, I would absolutely recommend her to anyone who wants a permanent result with service that Cindy stands behind. read more

I just had my first session with Cindy today. It was great, and I'm very happy with today's results. Cindy was friendly, made me feel very comfortable, and gentle. I look forward to continuing with more sessions, and seeing the end product. Thanks Cindy! read more

Cindy, Cindy, Cindy what can I say about her?? # She is very Professional #Better than my mirror in my car...(you know how we do it. ) lol #she is just as obsessed as I am about every unwanted and unneeded hair being GONE. # I don't ever feel rushed or like she overbooked. #But most importantly she cares about her clients. #She is honest. I didn't realize how much she would change my life, Cindy is one of the best decision I have ever made. And I got it right the first time. #SHE is my first and my last!!! lol #gamechanger# read more

Cindy is absolutely wonderful! Since I first reached out to her she has been welcoming, kind, and informative. During the actual procedure she is very efficient and is such a pleasure to talk with. Cindy has made this whole experience comfortable, inclusive, and affirming. I am so thankful to finally have my appearance match what's inside, and am more comfortable in public every day! Recovery was quick and without any unwanted marks. I will 100% be booking again and again. read more

I just had my first electrolysis appointment with Cindy today! She is an absolute Doll!! She really makes you feel comfortable and keeps a conversation going while she does her thing. She is truly a professional and a magician. She literally makes hair disappear in the blink of an eye. I have another appointment with her to finish up my face next week but will definitely update on my progress as I continue seeing her. I look forward to seeing the outcome of everything in the near future :) P.S. She's transgender friendly! :D read more

I. Adore. Cindy. I have spent years struggling with dark, thick facial hair and nothing was working. Waxing, threading, plucking, even laser. You name it, I tried it and nothing seemed to work. Until I found Cindy! Not only is she professional, but she's so accommodating to my crazy schedule and genuinely cares about me and my progress. And she's so much fun! Her sweet and incredibly funny personality makes the experience so much better. Being a Persian girl with a lot of hair, I've been to so many specialists and trust me when I say no one compares. I went from threading daily to not having to deal with my facial hair for weeks at a time. Eight months later and I'm a new woman, with a LOT less facial hair! Cindy is a miracle worker! read more

This is a really great place! Cindy is very professional and quite methodical. Electrolysis has saved me at least 15 minutes each day--that was the time I used to spend tweezing. I feel much better about the way I look and she has gotten my eyebrows under control as well! Lobby is very nice and Cindy's office is very clean and soothing. I also find Cindy smart and funny; this is important if your lying on the table for 30 minutes or more. Thanks Cindy!! read more

yes! she is fast and efficient. She's so fast that at first I thought it didn't work. Then...less hair re-growth. She's so nice, too! Price is average. read more

I've been coming to Cindy for nearly two years. She always does her best to accommodate my hectic work schedule. She's patient, kind, funny, caring, and so personable. I've refereed my Mom, daughters, and friends to Cindy. She's the real deal! I can't begin to thank her enough for helping me rid my facial hair. It bothered me more than anything else; and I was so self conscious about my appearance. Patience and Persistence!!! She's the best! read more

Let me start by saying I absolutely love Cindy and her work! Being a black woman it is hard to find someone you can truly trust with your skin. I suffer from from a lot of dark course facial hair that had gotten worse after trying laser and made me really insecure and emotionally drained. I started seeing Cindy years back and she has always been so professional, personable, and compassionate about her work and her clients. I moved to San Diego for a few years and had to try other technicians, but let me tell you, NONE of them compared to Cindy! When I moved back to Long Beach she was one of the first people I called. She is extremely efficient in her work and pays attention to each clients skin to know how to care for it. She covers a lot of area every session and gives proper care tips. Her office is always clean and neat with good tunes playing in the background. I love the results of my face. I am starting to see my true skin as the hyper pigmentation clears and it feels amazing. I leave my appointment feeling better than I did when I came. Once you get Cindy in your life you won't know how you managed without her! read more

After more than a year seeing Cindy, I can easily say she is simply the BEST!!! Cindy is part therapist/mom/storyteller/comedian/advice giver/friend/esthetician! If the world had more Cindys, we'd be in great shape. Unfortunately, there's only one Cindy. But she's here! Go. See. Her. read more

Forget those standard methods of hair removal! Ditch the razor blade, tweezers, and painful waxing sessions. These are only temporary procedures and only last a few days. One permanent system to remove hair without regrowth is electrolysis hair removal. For electrolysis, see Cindy Stapleton. She's fantastic and has been doing quality electrolysis for 15 years. I was particularly impressed with her certifications, her attention to detail, and her dedication to keeping everything sanitary. Anyone would be thrilled to find her services and lucky to be a client! read more

HIGHLY RECOMMENDED: Cindy is such a gem! After seeing Cindy for a while, I can assure anyone that she is nothing but professional and extremely hygenic. Every session, I leave hair-free and care-free! read more

I've been going to Cindy for about 3 months and let me tell you.... SHE IS A LIFE CHANGER ! I have always struggled with an excessive amount of facial hair and have tried all different sorts of methods to get rid of it. For years I have threaded, waxed, plucked, had laser treatments and nothing worked. Just three months with Cindy and my facial hair and confidence have changed drastically (something I didn't think could ever really happen). Cindy is one of the sweetest and caring people you will ever come across. This is not just a job for her because you can tell she genuinely cares about her clients. She is great company and makes you right at home ! read more

Cindy is the best! She is methodical and adept. I had no idea what to expect, but she quickly disarmed me with her professionalism and knowledge. Oh! And can I tell you, her place is clean clean clean...something that I value, especially with this type of service. What I appreciated more than anything was her willingness to listen to my needs and do her best to accommodate them. She definitely comes from a place of "yes". If you're struggling with unwanted hair, and you're tweezing or waxing...save your time, money and skin. Call Cindy. She's awesome. read more

I love Cindy! She was recommended to me by prior gal as she was moving away. Cindy is very knowledgable about her work and very professional. She is flexible with my crazy work schedule and is always understanding when I need to change my appt. I just can't say enough about her except that she gets 10 stars from me! read more

This is the first review I ever done but I had to so everyone can know how great Cindy is. I feel like me and her are friends already, lol. She is very professional, friendly, informative, and she gets the job done. I went in for my first appointment with her yesterday after putting it off for a while and it was great! We talked the whole time sharing stories and she removed all the unwanted hair I have. She made me feel real comfortable and made it as painless as possible. I'm glad she did because I'm a big baby when it comes to pain :-) . But I just wanted to let everyone know how great she is and if you are looking for permanent hair removal, she is the person to see. Also, I'm African American and this is the best treatment for our skin. If you do laser, you run the risk of hyper pigmentation or hypo pigmentation and both of those are permanent. Hope this helps!!! read more

Cindy offers you the best of all worlds: a fun, clean, and professional experience. I have had 5 sessions with her and every single time Cindy gives me her full attention and makes sure that every hair is removed and that I feel comfortable. As a plus, she's super friendly and very gentle. You can just tell that she cares for her clients and makes it a point to make them happy. Additionally, her rates are very very reasonable. As a side note to people who have tried laser hair removal and have not seen the results they want: I really really recommend trying electrolysis. I was one of these people and electrolysis is the answer to hair removal prayers. The only thing I wish is that I would have known about Cindy earlier. read more

Today was my very first electrolysis appointment. Cindy is amazing! She made sure I was comfortable with everything before doing it and I left hairless and happy! She is so great. I never write reviews, but since it was these reviews that helped me decide to start this process to begin with I decided to if it helps even one more woman. Don't be embarrassed...chances are she has already seen someone with more hair than you! :) read more

I came to Cindy thinking that she would help me solve the problem of unwanted hair(or at least tame it) and her glowing reviews made it convincing. After more than a year (at least 20+sessions and $65/session) I have not seen any huge improvements, while I know it's a VERY slow process I am becoming to the realization that this method of hair removal is very outdated and probably not the best one for me. Cindy is likable, but her work is lacking. Sometimes I left unhappy with many of my sessions; the appointments were cut 10minutes short and I felt rushed. In other occasions she did not finish the job in areas of my face especially the top lip which was the area of most concern. She also started working on my eyebrows, (she is a eyebrow specialists) and I was terribly disappointed. She'd over tweeze the top part of the brows giving me straight brow, not pretty at all. While I do see recognize that I am a hairy person, looking back at her service, the results fall very short considering I spent way over $1000. I am not coming back. I have actually found better results with "hard wax" for my eyebrow and I will be trying out laser. read more

I absolutely recommend Cindy. I have been struggling with my facial hair for years. I was always too shy and embarrassed to seek treatment. I finally decided I was ready so I contacted Cindy. She made me feel comfortable and confident from the start. I was so embarrassed my first appointment and her response was so professional and immediately made me feel like I came to the right person. She didn't make me feel weird or ugly or hopeless. She made me feel the complete opposite. I have been going to her for a few months and wow! The progress is unimaginable. I never knew my face could be so beautiful again. Not only is her work absolutely out of this world, the time flys because she talks to you and makes it feel like you're with a long time friend. She is also a great listener. My appointments with her are so therapeutic to me. I am so confident in myself again and I have to thank her for it. She is magical. **my case is a very hairy case. I have PCOS so it is a challenge and she took it, absolutely winning the fight. Go make your appointment! read more

I have been going to Cindy for years now. She was recommended by a friend after I had unsuccessfully wasted money and time on laser hair removal. Cindy is magnificent and has become the most important part of my beauty routine. She not only permanently removes unwanted hair, she also treats skin conditions, makes my face gorgeous and expertly shapes eyebrows. I am extremely picky about my brows and Cindy tweezes to perfection which is infinitely better for that tender skin than waxing. Cindy can also recommend moisturizers, cleansers and toners. She does not sell any of her own products so what she suggests is purely without bias. And she knows every product out there, from the drug store stuff to the cosmetic counter offerings. As a side note, she's also a lovely person...funny, sweet, engaging and a great listener. I joke that my time with her is also a therapy session. Or, you can simply relax in quiet. Many a time, if I have an unexpected business meeting or hot date, Cindy has squeezed me in at the last minute to make me feel my best. Don't bother with laser. Don't bother going anywhere else for electrolysis or brows. DO NOT BOTHER. Cindy is simply fantastic! read more

Cindy is a magician ! I've been seeing her over a year and every time she makes sure I am happy when I leave. Due to my weird hormones hair continues to grow back but I would say it's 90% gone. The hair that grows back is light and sometimes not noticeable . She's also working on my eyebrows and has been extremely patient with my preferences . I know some would want to stick with waxing because it's cheaper. But I figure it's more of an investment. I used to not be able to go 2 weeks without a wax now I can go 4 weeks with only light hairs ! (Facial hair) Cindy is personable, attentive and a great conversationalist ! You should definitely try her out! Also I remember when I was looking for an electrolysis I came to Yelp. Cindy and a place in downtown Lb were my 2 options I boils down to .. When I called the place in downtown Lb , they had no time for a consultation for me... While Cindy on the other hand didn't even need to see me, we spoke over the phone I explained how much hair I head and the thickness and she gave me a quote ! Definitely easy to work with ! read more

I am so pleased with the results of Cindy's work with electrolysis and brow tweezing! The results have been long lasting and I couldn't be happier! Cindy is extremely conscientious about her work and she is also a very pleasant person. Her office provides a very comfortable and professional environment. If you are thinking of getting electrolysis or brow tweezing, Cindy is who you are looking for, she is the best! read more

I am totally new to electrolysis, so I was a little nervous, but Cindy was great. She is super nice and she explained everything and made me feel really at ease. While the needle prick feel was a little uncomfortable, it was still much better then waxing to me and with this, I am working towards something more permanent instead! read more

Cindy is amazing and she has done an amazing job. I am getting great results and would highly recommend her to everyone. She makes you feel super comfortable during the process and is very knowledgeable about what she does. She is very understanding of my busy schedule and fits me in during her lunch. She does not try and take advantage of you and is very responsive to text and/or calls. read more

Cindy is the best! She is so good at what she does, she shapes my brows perfectly, she is a total perfectionist which shows in her work. I am very pleased with her as a professional and a friend. Since i have been going and she is so fun to talk with, we have become friends! I love her and would recommend anyone to her! read more

After years of trying everything else, I found Cindy on Yelp and haven't looked back. Not only does she do an excellent job, she's such a great person to chat with, which is important when being distracted means a faster/ better experience. I'm very happy with my results and with my experience in all and recommend her to anyone with hair issues. read more

I find Cindy to be extremely professional and thorough. I feel electrolysis is very personal and she has made it very comfortable. She is always accomodating on top of being AMAZING. Can't recommend her enough!!! read more

Cindy is a PCOS sufferer's greatest hero. She is obviously skilled at her profession, but she's also extremely friendly and kind. Her office is clean, bright, and comfortable. She was very thorough, and SO SO good at distracting me while she worked. I'll update again in a few months after I see some results! read more

I've had about 3 sessions on my chin after I started getting thick hair on the sides of my chin. After the 3 session I can say I can definitely see a difference not much hair growing back. Cindy has been very kind and price is reasonable for the time spent on removing the hair. read more

I just went to Cindy for the first time. Everyone who gave her rave reviews here is right! She is professional, gentle, kind, and so sweet. I obsess about my eyebrows so its nice to just hand them over to her! Her rates are so reasonable and on top of all that, I feel like I have a new friend! Don't even hesitate! This is one of those times when I'm asking myself: "Why didn't I do this sooner?" read more