We have been super impressed by Venus! We have had to have a bunch of our Alma laser hand pieces…read morerepaired in the past year. Geoffrey is who I have delt with the most and he is wonderful! Super responsive to my emails and they repaired all of our equipment really fast! We will continue to use them for all of our repair needs and I will always recommend them to anyone I know! Y'all are the best!

They are a great Business to work for! Geoffrey is awesome and always answers our questions fast!read more

I was in need of a new walker for my elderly mother. I spoke to representatives from several…read moreAustin area companies and was told to fax in the doctor order and insurance info. They would then order the walker and have it within a week. None of those locations had walker in-stock to look at or test. I finally called Georgetown Home Medical Equipment and spoke with Andrea. She was friendly and answered all of my questions including a price range. She stated they had numerous models available in the store and ready for purchase and pickup. Upon arrival, Andrea showed me the different models; weight restrictions; easy of storage; and brake functions. I picked out a medium weight 'Lifestyle' model in Teal Green. Purchase was simple and easy. And my mother doesn't have to wait another week for her walker.

Absolutely love the friendly service I got from Nancy helping locate a medical bed for my brother…read moreafter tearing both knees down and having emergency surgery to fix ligaments. Nancy really went out of her way to help us and it has been a Godsend in maneuvering him in and out of bed as we are both past 55. Roger delivered the bed and Trapeze and set it up fast and without problems. He was also so very friendly and helpful. I absolutely recommend this company for needed medical supplies.

Wow! I had a great experience with Erring Medical Equipment. I took my 87 year-old mother to the…read morestore for help with her walker. They were able to get us set up with what we needed in the right size. I would definitely recommend this group. Josh helped us. He was great. I think it was even his first day.

I had a great experience purchasing a hospital bed for a family member at this store. Although the…read morebed we bought is available for a bit less money online, I am willing to pay more for that the fact that Kerring has an actual showroom where I could lie on the bed and try it out. They also had many different walkers, rollators, scooters, wheelchairs, motorized wheelchairs, lift chairs, etc., to try out. The staff are all very knowledgeable and accommodating. Finally, the man who delivered and assembled the bed (the next day!) took all the time needed to explain how it works to my elderly mother.

After reading prior experiences and having some items that were delayed, I was concerned for having…read moreissues resolving this issue. The online customer service was helpful in reconciling the delayed order and sent items express to ensure prompt delivery. I highly appreciate their help and genuine concern for the customer in this situation.

Medical Supply Pros AKA Healthcare Supply Pros 1-29-25…read more AVOID THIS SCAM; Do NOT order from Healthcare Supply Pros or Healthcare Supply Pros. I wish I read the reviews of this "company" before making a purchase. This scam operation does not provide a working phone number(s). Their customer service department does not exist, and they do not reply to emails, CS form page requests or message on chat! After sending the wrong product and no reply to my queries, I've found from other customers reviews that further effort is wasted in regards to replacement and or refund. They have squandered more than enough of my time, I will NOT order from Healthcare Supply Pros or Healthcare Supply Pros again. medicalsupplypros.com; healthcaresupplypros.com; Phone: (512) 410-8055; 844.255.6455 Good Luck.

They were very nice and helpful when we were looking for a lift chair. We found the perfect one for…read moremy other half.

I rented a knee scooter for my mom and prepaid 2 weeks. She wasn't able to use it so I returned it…read more I thought that I would at least have to pay for the 1st week, but Brenda was very helpful and help me get a full refund.

I recently needed a CPAP machine. The staff provided excellent training for using this device. The…read moretechnician was friendly and very helpful.

Well, let me start with for some reason Adapt health didn't get my messages for around 2-3 weeks…read more..somehow it was dropped. But when I did reach someone they rectified it and got equipment out to me. Unfortunately , they told the driver the wrong equipment, but Tay Scott had my POC on his truck.Tay was so helpful and took care of my situation . He was prompt getting here and it didn't take very long thank you Tay!! And Adapt Health for having amazing partners .

Went there 3 times. Still don't have the equipment. Sent in the prescriptions twice. Terrible…read morecustomer service. Lots of red tape, tightly controlled by the lady in the back with no explanations of what is still needed for insurance, prescription, etc.

Everyone is so friendly and helpful at AME! They helped us repair our Rollator!…read more Many thanks!

I had talked to Ken at Texas Senior Safety on the phone explaining what I needed. After sending…read morephotos of my bathrooms to him, he sent me a quote via text message for grab bars installation. I bombarded him with questions and he kindly answered them all. Though the quote was a little more than I expected, I took the plunge and hired them. So glad I did! John and his helper did an amazing job. Now I feel safer about showering. I only wished I had done it sooner.

Texas Senior Safety came out and put grab bars in our shower and toilet areas. Sheldon was polite,…read morehelpful and did all of the work we wanted. He had us check placements before he installed them,