Service is always great. The vibe is very relaxed. Super flexible scheduling at all locations. Text…read morereminders. And 1000x better than waxing IMHO. I have been to and like the Roseville and maple grove locations! All Milan lasers have help-yourself-containers of alcohol prep pads, aloe, tech/glasses wipes, and razors. You pay by package upfront and there is no tipping like with waxing.

Would not recommend this place, they have messed up scheduling my appointments numerous times…read moreleaving me to go 4 extra weeks on top of my 6 weeks, the nurses are so rude and inconsiderate, the only good nurse who cares is Aubrey. every other nurse is a revolving door because they are careless. the overall experience I would rate a 4.6/10, I would try to open my mind to many other options if I were you, maybe ideal image would care more about you.

Robin is wonderful!! I was real nervous about my first time Juvaderm and Botox and she really put…read moremy mind at ease. She didn't try to sell anything. She just made some suggestions and I ended up paying less than I originally expected. She did a wonderful job and I look forward to seeing her again in 3 months. Thanks again, Irene Hinderliter

Had my first hydrafacial with Ana today!! Such a lovely pampering experience! Before I came in for…read moremy appointment there were quite a few forms I had to fill out but it gave her a ton of great info to help recommend the best treatment for me and so she could understand my hopes, desires, and goals for the treatment. I had heard a lot of rave reviews about hydrafacials from friends and colleagues so wanted to try it and this was the best rated location closest to me. I was not disappointed! The experience was so much fun, so relaxing, and I loved that the bed/chair? Was heated! The extraction part was a bit painful but I think it's cause I've never had such a deep clean facial, super excited to come back again in 6 weeks again see the results in a few days!

I am incredibly happy with my treatments here. I've been getting hair removal on my face, arms, and…read morelegs at the Minneapolis location at Nicollet Mall and it has been fantastic. Jackie has been been technicician? Aesthetician? Not sure on her exact title, but she is PHENOMENAL - friendly, professional, thorough. The laser they use is much more effective than the laser at the place I previously tried, and my results have been much faster and more permanent (I'm not sure of the exact technical details here, I just know what I've noticed). I also have a much less strong redness/bump reaction to it than I did at the other place. The facilities are clean and pleasant.

I've been coming here for about half a year now and I'm so happy with my choice! Prices are…read morereasonable and they're willing to work with you on modifications if you need it. I started with one package and I've upgraded/added more body parts to my plan since I'm so happy with the results I'm seeing! Some sections will definitely take many more sessions than others, but that is also for my own health & safety and I'd rather take it a little slower than risk any harm anyway.

They made me comfortable. They were nice yet efficient. Alexa does wonderful work. I wondered about…read moregetting laser and now I know it is pretty painless.

From the owner: At CLEO, we believe cosmetic laser is the future of beauty. Lifetime guaranteed results for Laser…read moreHair Removal, Laser Tattoo Removal and Laser Facials. Book your free consultation today!

UPDATE: I received a follow up call from Erin, the manager, who was able to get the scheduling…read moreissues resolved and the expiration date for my free service extended. Erin was very thorough and helpful and explained that there has been issues with getting replacement parts for their machine due to COVID, which of course is understandable. She took her time in addressing each concern I had and advised that she would follow up with staff as appropriate. She made me feel validated and that my concerns were taken seriously. She answered additional treatment related questions I had and did not make me feel like she was rushing to get off the phone ensuring all of my questions were answered and that I had her contact information should any additional questions or concerns arise. She's new in this role but does give me hope that she'll be exactly what this location needs to turn the establishment around. Thanks Erin! Horrible customer service multiple "scheduling errors", their machine is down... again... free service...you mean the one that keeps getting rescheduled? The nurses were very nice but customer service was seriously lacking.

I had a pretty unsatisfactory experience here. I went in for a touch up appointment and was not…read morehappy with the results- there was no change from before. I called and asked if they could do anything for me (really didn't want to pay full price for another session that did nothing). They had me come in for an evaluation appointment which was completely useless and a total waste of time when they easily could have told me over the phone that there's nothing they can do and I'll just have to come in for another session. I will try the other location before going back here.

I've started receiving treatments with Nahla in Sept. 2023 and I can truly say that I feel like a…read morenew woman. Nahla is knowledgeable and experienced and someone I can trust when it comes to facial treatments. Since my treatments, I continual receive compliments regarding how wonderful my face looks. My crows feet, forehead lines and frown lines have nearly disappeared. Thank you Nahla for making me feel absolutely BEAUTIFUL!! ~Mary

My mom and I have both been coming here for many beauty procedures and always love our experience…read more Nahla does great work and always takes her time.

During my IPL photofacial, the technician burned part of my eyebrows off! Didn't apologize, just…read moresaid she should have used a smaller crystal. Unbelievable. I've had other photofacials done before & have NEVER had this happen. I'll never go back to this place.

I had a great experience last week with my IPL photo facial! It really diminished my red spider…read moreveins on my face! She was very nice and made me feel really comfortable. I'll be returning for more treatments! Thanks so much!

I too first started going to this clinic from a Groupon I had bought. At the time, two years ago,…read moreit was difficult to get my first appointment setup because their laser was broken. It took about 2 months to finally get in there. When I finally got into the clinic, and was literally moments from finally getting my first laser hair removal, I was asked if I had been on any medications in the past 2 weeks. When I said that I had, my appointment was suddenly over. I was not happy about this at all, and really the clinic should mention such things when the appointment is scheduled. My appointment was then postponed for another week. But after my initial issues of schedules and past medications, I have never had a negative thing to say or express since. I am always greeted the moment I want into the door with a friendly, happy, smiling face. Cordial small-talk is quite customary. In the rare times I have had to wait for somebody, it has never been more than 5 minutes. I have recommend this place to several people who have asked why I no longer look like a gorilla on my back and traps. Once my Groupon visits were coming to an end, I was offered a great deal on an unlimited treatment package, which also covered my shoulders. It was a great offer that I accepted. Note: I have read other complaints from people stating that the laser wasn't turned high enough. I asked about this, because my laser was turned up as high as it could go, so I got the most bang for my buck out of my Groupon. At the end of the session, my back looked like I was a burn victim... and the procedure feels like a dozen bees stings, every single square inch they move around. I asked to have the laser turned down. Removing all the hair will take a little longer now, but I am no longer mentally traumatized by the experience.

I went to this clinic ONCE in 2017 and did ONE laser session. The tech was so inexperienced, she…read morehad the machine on the lowest setting to the point where I couldn't even feel the treatment. Needless to say, it had zero effect. Never went back. That was my fault for being cheap and getting a laser package off Groupon, but my one star review is because of what followed. For the past FIVE YEARS I've continued to get nonstop emails and texts from these people advertising their bogus treatments. I've lost count of how many times I've unsubscribed over the years, but they keep contacting me. Y'all I DON'T EVEN LIVE IN MN ANYMORE. For the love of god please update your contact lists because I'm sick to death of being continuously reminded of what a useless "service" I paid for FIVE YEARS AGO.

I had lip filler done with Tara and she is absolutely amazing! The results look so natural, I…read morecouldn't be happier!

I never had any Botox to my face before as I was hesitant that it would look artificial. After I…read morewas sent a birthday special, I figured there isn't a better time than now to try it. I have NEVER BEEN HAPPIER from the look to the service! First, the environment is so clean and welcoming without looking like a hospital! The overall spa has such a boutiquey vibe and aesthetic. So beautifully decorated. I had my appointment with Kristina the PA and she was nothing short of amazing! She made me feel so comfortable and was reassuring about my concerns. It was an almost painless experience. I had a few different things done but I look so natural and absolutely love the results! I look so refreshed and have been getting so many compliments! I will definitely be coming back here. Everyone was so professional and friendly! Great work!!

Strange rash? Skin issues? Weird lump or bump Dr. Pimple Popper style? Excessive sweating? Botox?…read moreChemical peels? Look no further than Lakes Dermatology! Pros: --Great location, near Ridgedale Mall, just off Hwy 394. --Free parking, plentiful parking. --Awesome staff, super informative and patient (even with paranoid dummies, like me). No question is a stupid question and they keep communication candid, open and honest. --Easy scheduling. --Will negotiate with Insurance. --Payment is not required day of service(s). Cons (I can think of only one): --Latest appointment is 4pm

Just attempted to schedule an appointment but changed my mind after speaking with the scheduler…read more She was short and had a strange attitude; it seemed like because they were booked out for later dates she didn't want to schedule anything.