Cheyenne is great! I actually look forward to our quick and comfortable sessions every six weeks…read more Seeing great results already!

Cheyenne is wonderful! She makes me feel so at ease with myself and works hard to get results while…read moremaking the process as painless as possible. I adore her and I'm so glad that I found this place! (P.S. - I'm also seeing great results! :D)

Service is always great. The vibe is very relaxed. Super flexible scheduling at all locations. Text…read morereminders. And 1000x better than waxing IMHO. I have been to and like the Roseville and maple grove locations! All Milan lasers have help-yourself-containers of alcohol prep pads, aloe, tech/glasses wipes, and razors. You pay by package upfront and there is no tipping like with waxing.

Would not recommend this place, they have messed up scheduling my appointments numerous times…read moreleaving me to go 4 extra weeks on top of my 6 weeks, the nurses are so rude and inconsiderate, the only good nurse who cares is Aubrey. every other nurse is a revolving door because they are careless. the overall experience I would rate a 4.6/10, I would try to open my mind to many other options if I were you, maybe ideal image would care more about you.

I was originally introduced to InnerBeauty with a groupon for Dermaplaning. After meeting with my…read moreaesthetician Chiara, she helped determine that a combo of microneedling and dermaplaning would be best for my skin. I've been very happy with my results and service and will actually be returning for my botox. They participate in the brilliant distractions program and I've been able to transfer my points to this spa. Would definitely recommend!

Honestly I'm not one to leave reviews but being this is a highly-rated Med Spa, I feel the need to…read morelet people know the truth. I bought a package over the phone; I never signed any paperwork stating I couldn't get a refund on unused package services. I was going to do laser hair removal and I couldn't handle the pain, so I asked for a refund and I was told several times I couldn't get one because apparently "all sales are final." Wow that would have been nice to know but again, I bought the package over the phone to take advantage of a deal they were offering before it ended. When I came in to attempt my first laser service, I again did not sign any paperwork stating no refunds. InnerBeauty said my only option was to switch it to an "in-store credit" but my Esthetician left and that's the only reason why I was going to this place. My options were to see another Esthetician or buy product. So finally after multiple times of trying to just get my money back, I settled with buying product so I could just be done with this place!!! I came in to buy my product yesterday and I've never felt so disrespected in my life. It was very obvious the front desk and another employee knew exactly who I was because I stated my first name and the front desk girl already knew my last name (I had only been there twice to specifically see my Esthetician) and all they did was stare, judge and laugh while I was trying to figure out what product to get. This place is called "InnerBeauty Med Spa" but there is nothing beautiful about making people feel uncomfortable when walking-in there and only wanting their money. My family, friends and I will be going elsewhere to get a better experience.

I had a positive experience at Milan Laser. The staff was friendly and took the time to explain the…read morelaser process. While the pain was a bit spicy, it was very manageable overall.

I've been through 3 of my roughly 7 treatments here. I was really unsure of the whole process going…read moreinto it, so here's how my experience has been: I booked my initial consult on a Saturday. I got a bottle of water, a quick tour of the clinic, and then the salesperson and I sat in a little conference room where she showed me a video and went over the services they offer. They offer services on individual body parts, like upper and lower legs, upper and lower chest, armpits, neckline, etc. They also have package deals like whole leg and "tshirt" (front and back tshirt are separate services). The sales process is low-pressure and easy. The person who handles sales at this particular location is super personable. We had and still have great conversations. One downside to the services offered is that you can't get "spot" treated. They only cover whole body parts. So, for instance, if you get your chest done, they don't also do the shoulders. You have to pay for the whole tshirt service to get both chest and shoulders done. This can end up looking a little funny if you're really hairy because there's a hard line where the hair ends and the treated area begins. For instance, if you get a tshirt service and have pretty hairy arms, your bald shoulders abruptly become very hairy forearms that need to be kept trimmed in order not to look weird. I asked if I could get my forearms treated, but not go through all 7 (or however many it takes) sessions so the hair is just more sparse instead of having totally hairless arms, and that wasn't an option. It's also very expensive. Even just getting your neckline done will set you back a few thousand dollars, financed over a several years. (The financing is technically interest-free, but if you pay up-front there's a discount.) On the bright side, those are my only real gripes about the company. I didn't comparison shop, but Milan offers unlimited treatments forever, unlike most of their competitors. The price might actually be very reasonable, depending on how many follow-up appointments you need. Apparently most people will need to go back once a year or every couple of years for a touch-up. I had my first session with the provider about a week after my consult. The provider is a nurse who's overseen by a physician. I think the Mayo Clinic advises that people who want laser hair removal should only have it done by a physician. That's kinda absurd, if you ask me. This isn't an invasive process at all, and this provider is very knowledgeable in the craft. It's obviously higher-tech than waxing, but it's not exactly surgery either. Here's how it works: You're asked to go in with the area to be treated clean-shaven. (I thought it only needed to be clipper-shaved, but you actually should use a razor. The provider had to shave me down before we got started.) The provider draws a grid on the area with a white eyeliner pencil to give herself sections to work on. During the first session, the laser is set to a fairly low valence. I've heard it compared to being popped by a rubber band. It's actually not even that bad because each zap is followed by a puff of cold air that sooths it. The laser is a hand-held device with a round plastic tip on the end, maybe an inch in diameter. The practitioner places the plastic tip on the skin, inch by inch, until the section is done. Once done, she puts a little checkmark to indicate that it's done and then moves on to the next section. The speed at which she works is pretty much dependent on the client's comfort level. I find that areas where I'm ticklish are pretty excruciating, even with the cold puff, so she has to go fairly slow. Areas where I'm not ticklish are perfectly fine and she can go a lot faster. I can't even feel the zaps in some spots. One thing I didn't expect but probably should have is the smell the burnt hair. It's pretty gross, but you get used to it. The valence of the laser goes up with each treatment, so you feel it a little more each time. Thankfully, the painful parts are over pretty quickly. I took ibuprofen and did a hit of a delta-8 vape before session 3, and it was much more bearable. You can't get any sun on the treated areas between sessions. If you like to hang out at the pool or on a boat in the summer, you'll have to cover up. They advise that the skin might be tender or painful after treatments. This hasn't been my experience at all. After it's over, the practitioner spreads some aloe vera gel on me, I get dressed, and I have no lingering effects. I've taken hot showers afterwards with no problem. Your mileage may vary, though. All things considered, if you're looking for a more-or-less permanent solution to unsightly body hair, I definitely recommend looking into Milan. Their unlimited sessions plan is the biggest selling point in my opinion.

I've been coming here for about half a year now and I'm so happy with my choice! Prices are…read morereasonable and they're willing to work with you on modifications if you need it. I started with one package and I've upgraded/added more body parts to my plan since I'm so happy with the results I'm seeing! Some sections will definitely take many more sessions than others, but that is also for my own health & safety and I'd rather take it a little slower than risk any harm anyway.

I reviewed Permanent Choice of Maple Grove a while back and I now have an update…read more They reached out to me after reading my original review and acknowledged that they had some issues at the time (said they were in transition learning new machines / techniques) and they apologized and wanted to make it right. I appreciated that. How many businesses do that? Like 0? I can't speak to how their service has been since then, as I have not been a client. But if they have invested in newer technology - and trained staff well - then maybe the experience would be different today. I should also note that they proactively offered to refund a portion of my money - which I initially declined, but they insisted in order to reconcile and make it right. I am changing my rating from 2 stars to 4 stars - not because they refunded some money but because it means a lot for a business to take accountability for their work. They should get credit for that. And the opportunity for a second chance, since they are willing to stand behind their work. After what I've learned, my recommendation is to try a couple of places, see what their recommended approach is (as there are some options, like laser and different kinds of electrolysis), maybe try 1 session so that you can compare approaches (keeping in mind that permanent hair removal results are not immediate, unfortunately), and see where you are most comfortable. (That's probably way more effort than you anticipated (Sorry!) but could be worth it.)

Robin is wonderful!! I was real nervous about my first time Juvaderm and Botox and she really put…read moremy mind at ease. She didn't try to sell anything. She just made some suggestions and I ended up paying less than I originally expected. She did a wonderful job and I look forward to seeing her again in 3 months. Thanks again, Irene Hinderliter

Had my first hydrafacial with Ana today!! Such a lovely pampering experience! Before I came in for…read moremy appointment there were quite a few forms I had to fill out but it gave her a ton of great info to help recommend the best treatment for me and so she could understand my hopes, desires, and goals for the treatment. I had heard a lot of rave reviews about hydrafacials from friends and colleagues so wanted to try it and this was the best rated location closest to me. I was not disappointed! The experience was so much fun, so relaxing, and I loved that the bed/chair? Was heated! The extraction part was a bit painful but I think it's cause I've never had such a deep clean facial, super excited to come back again in 6 weeks again see the results in a few days!

The best experience every time! The clinic is well managed and the staff make you feel so…read morecomfortable!

I'm on my third treatment, LOVE the results. Everyone that works there is friendly and easy to…read moreconnect with. I had waxed for 10+ years, I wish I'd done this sooner! My skin is so much smoother. Their tech is the best (I did the research) and I like that they price it so you can always get touch ups whenever you need it. The payment structure is really transparent too. Highly recommend!

They are completely amazing and DIE HAIRS DIE!!!! only thing I have to say though, bring your own…read moreice pack, their ice pack things, once the ice melts, gets all over you. I just bought a nice medical ice pack today and it'll say a lot of effort now. Staff is great! and if you feel pain in your teeth, please make sure you seperate it with gauze pads. It is the laser reacting to metal in your mouth and the connecting point of the tooth/teeth. Mostly harmless, but can damage or shatter the bonds.

I'm so incredibly grateful for Carol & her absolute mastery of Electrolysis. In the past I'd tried…read morelaser to remove chin hair but nothing seemed to work - it just caused worsened hyperpigmentation of my skin. Carol explained that the hairs on my "chinny-chin-chin" were often clear, or grey, if you will. Hence, the laser couldn't technically see them. I've noticed a dramatic reduction & am needing to come back less and less frequently. And yes, I know it may sound trivial in the grand scheme of life, but it's REALLY nice not to be beholden to a tweezers & a magnifying glass each morning. I mean, seriously ... who wants to feel like a dude? (Unless that's your thing, of course.) Money DEFINITELY well spent!!!

DO NOT USE this business! They have went thru changes of management several times since they have…read morechanged from Ideal Image. I got a membership there and when i went in to get treatment, the nurse told me all that i could get done that day so going off of her recommendations I do what she suggest. I then decided that I wanted to change my membership to a better one and the manager, at the time, said she changed it. i called to get the extra services in the membership and was scheduled, then told I can't get it done because membership was never changed and that everything I was promised by the manager was not correct. I canceled my membership and they still charged me...They are rude and you are totally dismissed by the new management.....I would NOT USE this business, you would be wasting you money and promised services that they will not follow thru on.

I have been to Ideal Image for a few treatments and when I started I did not have an option for…read morelaser hair removal near my residence. The experience was worse than dismal. It started with a set of treatments and I quickly realized that there are plenty of loopholes in the contract, from the lack of flexibility in contract terms extension of the outcome is less than desired to the payment terms. As stated across multiple reviews the staff is constantly changing so that consistency of service is a joke. The service/reception staff is rude and inconsistent. There are multiple times when I have shown up for appointments and my appointment has been 'cancelled' as I wasn't informed they needed my credit card and disclosure agreement to be signed. Most recently the receptionist couldn't even locate my past contacts where I explicitly paid thousands to get work done. Go to other laser hair removal businesses...ideal image is a rip off. I am shocked they have been able to stay in business despite so many unsatisfied customers.

I had lip filler done with Tara and she is absolutely amazing! The results look so natural, I…read morecouldn't be happier!

I never had any Botox to my face before as I was hesitant that it would look artificial. After I…read morewas sent a birthday special, I figured there isn't a better time than now to try it. I have NEVER BEEN HAPPIER from the look to the service! First, the environment is so clean and welcoming without looking like a hospital! The overall spa has such a boutiquey vibe and aesthetic. So beautifully decorated. I had my appointment with Kristina the PA and she was nothing short of amazing! She made me feel so comfortable and was reassuring about my concerns. It was an almost painless experience. I had a few different things done but I look so natural and absolutely love the results! I look so refreshed and have been getting so many compliments! I will definitely be coming back here. Everyone was so professional and friendly! Great work!!