Angela, (the owner), was unbelievably rude and arrogant. I booked an appt to get restylane and dysport. A friend of mine told me about a Groupon offer, so I decided to go ahead with my purchase. I called and left a vmail and Angela called me back. She offered to book my appt the following day and said she could squeeze me in at 10:15am. They don't open until 11am so I thought, great! How nice of her! I called her the following morning at 10:10 and told her I apologized but was in traffic but would be there a few minutes late and didn't want her to think I was a no show. Her tone changed from that point on. As I walked in the door, my phone rang and it was Angela. I was at the 10 min mark exactly. I apologized and was immediately told that she had to cancel. I told her I could fill out the paperwork afterwards and that I was very familiar with the procedures and apologized for the traffic which is out of my control and asked if I could get one of them done today since I had driven all the way out there. She very hesitantly and snidely responded with "I guess we could do the botox." I filled out the paperwork in about 3 minutes and she said she still had to enter all of my information into the computer. She took her time and did just that. At this point, we still had a solid 25 mins till they even opened. We went into the room and she said it would be $250 for 20 units of Botox. (I was just doing my crows feet) I then said I had a groupon for dysport which she rudely responded and said I should've told her that before. Again, I apologized but when we spoke, she asked nothing other then my name and if the booking time would work. There were a couple times I was talking to her while there, and she flat out ignored me entirely. I felt awkward and super uncomfortable. I opened up my Groupon app and due to being in the building, had slower then usual service...as in it took less then a minute to pop up. She said "people never have issues with service here", and "If you can't pull it up, then you're screwed". Her words verbatim. I bit my tongue at this point thinking I probably shouldn't say anything rude to a woman that's about to put a needle near my eyes. I also didn't know I could cancel a Groupon purchase until speaking to a friend afterwards or I would've walked right out of there. I couldn't believe how rude and unprofessional this woman was. I was literally dumbfounded with her entire demeanor. She did the injections and before I had even gotten out of the chair she said, "So your filler's a Groupon too?" I should've left the moment I walked in there but as previously stated, didn't know I could get a refund on Groupon until after I'd left. And that was exactly what I did with the remaining $400 lip filler I had already purchased. I was out of there a good 15 mins before the clinic was even scheduled to be opened. Which from my previous lip injections experiences, would've given her plenty of time to complete. Never have I ever dealt with an injector, or owner of a business for that matter, as disrespectful and rude as her. Her professionalism, respect to clients and customer satisfaction is severely lacking. For me, I'll spend my money elsewhere and make sure people are aware of my horrible experience there. Trust the negative reviews on here and give yourself a better experience. I wish I had read these reviews earlier. read more