I haven't seen Valery for over a year, but I previously had laser removal done…read more I scheduled an appointment for 4:00 pm. We arrived and the door was locked, we tried to knock but there's no doorbell and the entry is on the lower level, the office is located on the 2nd floor. I thought that it was strange to not be able to access the building, but my sister and I went to caribou to wait a few minutes. 4:00 pm and the door is still locked. Mind you it was below zero and freezing outside, like one of those days you don't even want to leave the house. We went to the car to wait, I was frustrated at first but then began to worry. I tried to call her office but she only has a number to a call center. So there was no real way to contact her, I emailed. They emailed, nothing. My sister and I waited 40 minutes, each of us taking turns to run and try and see if the door had opened. We finally decided to leave. At 4:55 Valery called and left me a voicemail. She did not address that she had been 55 minutes late to contact me, she just stated that she's sorry, and thay door is open now and to come on up. I was beyond disappointed with the way my sister and I were treated. It seems concerning to me that she did not even have any way to get in touch with her. Following up to our email she did not provide any sort of explanation. Just saying that she is sorry for the inconvenience and to book another appointment online. The prices here are comparable to all of the spas and clinics in the metro. $350 for BBL, $600 - $1,000 for filler depending on if you need dysport, additional filler etc. I have sent so many people to Luminous You. My friend actually in the past year has spent thousands on treatments and fillers. She too said the way in which this business operates has gone downhill. That's too bad, I wish Valery well but after my experience I will chose to go elsewhere.

I work in NYC, happened to be in St. Paul and thought, "I have some down time over my lunch breaks…read morein ALL WEEK Sunday through Friday, what a great idea I'll update all my filler and botox while I'm here." Was ready to spend my usual chunk of change on this place and got really excited reading the reviews. I booked my appointment online on a Saturday/Sunday for a Thursday. Was leaving town the following Saturday. Come to find out the day BEFORE my appointment that their online system doesn't actually work, and I have no appointment...(?!). Felt so dumb as had told all my coworkers how excited I was to try this cool-looking business. They tried to find a new time that worked with my schedule but the whole thing felt very amateur hour so I decided to take my business elsewhere. If you can't get scheduling right I don't trust you with my face, sorry. Good luck trying to cater to busy executives with that system.

I've now had multiple sessions with Maddy at Cleo Skin and Laser and she has been absolutely…read moreamazing throughout the entire process. What really stood out to me right away is how genuinely kind and easy she is to talk to. She takes the time to explain everything, answers all of your questions, and makes sure you feel comfortable before starting anything. You never feel rushed or overlooked--she's very present with you. Tattoo removal can feel intimidating especially in the beginning, but Maddy makes it such a positive experience. She's incredibly patient and supportive, which made a huge difference for me going into multiple sessions. And the results speak for themselves--I'm already seeing really noticeable fading and removal, which has honestly exceeded my expectations at this point in the process. Overall, I just feel like I'm in really good hands every time I go in. If you're thinking about starting tattoo removal and want someone who is both knowledgeable and genuinely cares about your experience, I would absolutely recommend Maddy.

Amazing experience and super affordable pricing ! On my third laser hair removal appointment. CLEO…read moreprovides a guarantee on touch-ups if you complete 8 sessions.

I have never had a disappointing result as a result of using any of the offerings of this spa…read more Highly professional and experienced providers who are also respectable and kind.

GO HERE FOR JUVEDERM!…read more I saw Kristie on Monday for the first time to touch up my lips. I was previously a client at a different medical spa and had mixed results with my Juvederm lip injections, so I decided to try Wayzata Plastic Surgery since Kristie has a lot more experience with fillers. WOW I made the right choice! She leaves the numbing cream on for about 20 minutes and because of this I didn't feel a thing! The first poke I couldn't even tell if she'd started yet! Huge difference from the last place I went to where they only left it on for a minute or two... Ouch! But the real surprise was her technique; the woman gets it! I don't have lumps and bumps like I used to, and she didn't place it too close to the surface of my lip, so I didn't have any discoloration this time. She is so careful and has a great eye for detail, for example she noticed one side of my lip was slightly more round than the other so she added another tiny drop to even them out. The results are flawless; plump but subtle and not fake looking, which is exactly what I asked for. I'm officially a loyal client!

They will charge you for the full cost of the service (which was $85.00) if you're unable to make…read morethe appointment/don't cancel within 24 hours. I did see this on the agreement when booking, but the fact that I had to go to work unexpectedly and they "already waived the fee" for me two years ago made this entire situation infuriating. EDIT: The response to this review only supports my original conclusion toward this company with phrases like "you threatened to leave a bad review" and "if you didn't get your way" which is exactly why I attached screenshots. I will gladly let them keep my $85 if it encourages potential clients to take their business elsewhere. It is also inaccurate that their policy is industry standard, as I've worked at a salon and am currently a happy patron at several others.

Love how Becky and Kenzie have helped me transform my aging skin! I've had great results with…read moreregular treatments, including micro, needling, BBL, and facials. I appreciate their recommendations and education, and feel more confident in my skin! My young adult daughter has also had great success with her acne prone skin and were thankful for Lindsay's help with that.

I love SpaVie!! The…read moremedical professionals are all awesome. They are caring, polite, accommodating and VERY good at what they do! I have recommended them to friends and family that have used their services. I will continue to recommend them to my friends and family!!

I never had any Botox to my face before as I was hesitant that it would look artificial. After I…read morewas sent a birthday special, I figured there isn't a better time than now to try it. I have NEVER BEEN HAPPIER from the look to the service! First, the environment is so clean and welcoming without looking like a hospital! The overall spa has such a boutiquey vibe and aesthetic. So beautifully decorated. I had my appointment with Kristina the PA and she was nothing short of amazing! She made me feel so comfortable and was reassuring about my concerns. It was an almost painless experience. I had a few different things done but I look so natural and absolutely love the results! I look so refreshed and have been getting so many compliments! I will definitely be coming back here. Everyone was so professional and friendly! Great work!!

I have done a few sessions with Natalie and they are always incredible. She very knowledgeable…read moreabout skin care and how to improve and nurish our skin especially as we grow older. I highly recommend Natalie as she is kind, honest, and always professional. I am looking forward to my next facial treatment!

I did 3 sessions of micro needling with Natalie this year and have noticed significant improvement…read morein the texture of my skin with old scarring. Natalie is very professional, and always asks to make sure the amount of pressure used is comfortable. She is very knowledgeable and provides valuable insight from her many years of experience as an esthetician anytime I had questions. I don't know how many times I fell asleep during our sessions (yes, even micro needling) from how comfortable she made me. She has a small and cozy studio where you just feel very relaxed. I recommend Natalie 1000%. She is awesome, and the work she does speaks for itself. Thank you so much for your amazing service!

I found my skin guru, and although it has taken years Tracey is so worth the wait!…read more I came by today for a dermalinfusion facial treatment. The process was painless, easy, and my skin looks AND feels so incredible. Tracey walked me through the process and the science behind this quick and easy treatment. I cannot stress enough how relaxed and at ease the process was. Upon arriving I was tucked into my cozy treatment bed. This bed was a huge perk, comfy blankets, and it's adjusted for comfort by remote (Tracey took care of that). I have been to quite a few Med Spas in the Twin Cities, and they all have differing opinions and recommendations on my skin. Tracey by far provided the most gracious and well rounded advice. She immediately assessed my skin, and did not inflate or exaggerate areas of improvement. I had such a great experience that I decided to sign up for their monthly membership. Which is a great way to save on ongoing facials, injections, products, etc. It's taken years, but I finally found a medspa that I can feel comfortable at! The good: easy scheduling The better: beautiful and comfortable setting The best: top notch owners who do not up-sell or pressure. These are the experts and I feel lucky to have found them. They both have years of experience and expertise & are constantly developing their tool kit, even pioneering many treatments such as SkinPen! I'll post an update upon my next procedure. I haven't yet decided what that'll be, but the Refinery offers the best of the best. I can't wait to try my samples! Great variety of medical products for your at home care routine as well!

I recommend the Refinery to all of my friends and family! I can't say enough good things about this…read moreclinic. I've been going here for about 3 years consistently and the staff has always been so helpful. I go to Kylie for my facials and she has helped me so much with my skin journey! Always knows what treatment is best for me and gives recommendations on what products I need. Recently I started going to Michelle for Botox and filler and she has been amazing too! Overall, 10/10 experience skin is an investment and I'm so happy to have these lovely ladies treating mine!

When walking into the clinic I got cozy and comforting vibes. I love the Audrey Hepburn quote…read morebehind the desk! After check-in in I was immediately offered a beverage, which offered very welcoming vibes. The clinic is beautiful and clean. Karisa called me from the waiting area to the procedure room. Karisa is such a delight. She took before pictures and asked a few questions before nurse Lindsey came in. Lindsey blew me away. First of all, she has incredible eye contact, says funny things, and is very educated on anatomy (she speaks intelligently it makes me feel secure, and develops great trust quickly). Lindsey took the time to listen to my concerns and educated me on the process, and when performing the procedure she had such a calm presence and demeanor and made for a more relaxing situation. Lindey helped with lip filler, cheek filler, and Botox. You could tell that patience and comfort are one of Lindsey's top priorities along with precision. I'm so happy my lips didn't bruise! My results thus far are amazing but still healing. The front office staff Dawn and Nick were a pleasure to interact with too. Nick did a great job with offering me a program I could sign up for and help same money at my next visits.

The people who work here are very nice! That's the positive. I have been happy with the Botox…read moreinjections, but none of the other procedures I've received over the years have been worth the cost. I do not have unrealistic expectations, but I think it's time to spend my money somewhere else. Also, there are no longer any MDs on the active roster. The two founders no longer work there and the two MD's I loved, Dr. Ann and Dr. Allison, are no longer there. The place has changed over the years and, in my opinion, not for the better.