1st time going to the dry cleaners. Andy explained everything perfectly. Gave me a discount for…read morebeing a first time customer. Thank you Andy for everything!!! Over all 10/10 experience & quality work. As well as a quick turn around. Even the pricing was amazing, will definitely be returning!

I was looking through yelp who had at least 4 stars and above tailors, kinda hard to find…read morebusinesses in this area with that rating. I had 6 of my pants hemmed here. 10 dollars per pants and I even got a 20% discount as first time customer. I was greeted by andy I think. He is nice but could use some positive vibes when talking to customer but overall I will come back here again.

I came in to request tailoring on two pants and 1 formal dress. In the midst of our conversation…read moreabout the quotes, the male tailor refused my request for alterations and stated things like "you kill me", I have enough business, I'm very busy, I've been doing this for a million years. He was so incredibly rude to me in a short 5-min interaction, I was so shocked to be treated this way. I will not be using use this business nor recommend them to anyone.

Amazing Service, Quality work and great value!! Always recommend their tailoring and cleaning.read more

I've gone several times to drop off clothes to be hemmed or altered, and they never fail to fix my…read moreclothes well. I always receive nothing but exceptional, professional, and friendly service. Prices are reasonable, and they complete your orders quickly. I highly recommend!

I visited about two years ago for the first time. I was super happy with my dress and decided to…read morecome back to get my wedding dress steamed. I paid $80 for my wedding dress to be steamed and somehow it was cheaper than other places I enquired in Redlands. At pick up my dress was placed in a see through bag but I had brought my dress in the original $30 David's Bridal bag. I asked for it immediately as I didn't want my finance to see the dress once I brought it into the car. I begin to panic when the girl at the counter says "hopefully it didn't get tossed, we're notorious for that". I am not shocked that she's even say that. I don't even remember at this point what I responded. Prob something like " no why would it get tossed or just oh nooooo. She then continues to remark that they usually just toss them. Like lady just stop talking. This ain't helping your case! She found it. I do feel hesitant about returning. I might just keep my bag with me in the car moving forward. The dress was fine. The interaction not so much.

Great work and service on my PhD Gown, Hood , and tam. I brought it in after buying it and having…read moreit shipped home. They made it look like it was never folded in a box.

The best place to go for your dry cleaning! Very timely,…read moreand the management is great as well. My family has been going here for years - we always return time and time again.

TOTAL PRICE MANIPULATION!!! If I could give a negative star I would. Thought it would be a great…read moreplace but they totally changed the prices on me when I picked up. Funny I wanted to pay when I dropped off items (amount was about $80ish dollars) but the guy said no need pay when you pick up. Then when I picked up they gave me a $98 TOTAL! The girl attending was very helpful and called her boss. He gave some BS about a fee that the register does (so not part of the receipt) and just told her to take off the tax, which was only about $5. TOTAL RIP OFF. I only paid so I could get my clothes back. CROOKS!!!

I have taken our cal king size comforter and dress clothes here twice now and the price is very…read morereasonable. The owner is approachable and nice, too.

Left two coats, one to be dry cleaned and upon their insistence one to have a fur coat repaired…read morethere instead of next door at a real alterations shop that I was planning to go to. They were a week late and did a sewing job that looked like a child had repaired it. They did not even complete the job and then the owner made excuses about not wanting to even do these types of repairs. I told him my intention was to have the alteration shop repair it but that his wife insisted they would do it for me. Terrible work and really bad customer service. I will not go back.

Relocated to the area recently and I gave Plaza Cleaners a try. They did well with my dress shirts,…read moreand after a few visits, I decided to trust them with my suits. I came in and dropped off my suits with the younger employee that's here occasionally. Picked it up after the agreed upon day with the older gentleman, didn't bother to check (which was my mistake). The day I put the suit on, I saw what you see on the picture. Do NOT drop off your expensive clothes here!

I have been coming here for about 7-8 years. I used to come here when they had a Hispanic girl…read moreworking the front who never made eye contact and should have left then. The front door has a sign that says same-day service but if you actually bring it in same day, he makes you feel very guilty about bringing it in and will constantly make smart remarks. He doesn't remember my name and I go in there twice a week minimum he always gets the name wrong every single time And he told me that he how is he supposed to remember everybody he has thousands of customers and he only remembers a couple special ones lol And he's always in a bad mood. never happy always miserable. One time he got in a car accident for his car and that was really terrible for him and then a couple months later he was closed due to a funeral which these are all life circumstances, and deserve an abundance of grace however, I am beyond beyond beyond grace. And I will now be driving to Loma Linda for my dry cleaning. Don't go here. Don't say I didn't warn you

First and last time customer!, I'm visiting for a few months and needed a few blouses cleaned. I…read morewalk in and the guy at the register said number, to which I replied oh I'm not in your system, I'm a new customer, he snaps back well I still need your information. I give him my name and number and he asks me when I want to pick them up? I asked if Saturday was okay, since I'm not familiar with their protocol. He responds oh you're an Outsider?! I didn't even understand what that meant, I said is that a yes or a no? He said yes, just be here by 1:00pm since we close @ 2pm! Obviously, this is my fault for not asking prices in advance, but $6.00 per blouse is outrageous! Definitely, will not be back! I don't get why people think it's acceptable to be rude to customers!

I drive 25 minutes from home to take any of my items that need altering to this location. The…read morealterations are always perfect and ready on time ( usually before expected).

Wishing I can give more stars!! She was so professional and sweet! I'm definitely going back! She…read moredid an excellent job on my wedding dress! this bride to be is happy. She also fixed my maid of honor dress as well and did a wonderful job

I will from now on bring all my dry cleaning needs to this dry cleaners. For starters the service…read moreis the BEST around here and with Great results after the dry cleaning is done. I came for the first time here a couple of days ago and I just picked up my boyfriends 4 fancy shirts yesterday, and WOW perfection ! And not only that but the attention given by the counter attendant working here to every customer coming thru the door was so respectful and was so personable and he even remembered my name when i came back to pick up... I love that kind of service. So thank you for A WONDERFUL job University Town Center Cleaners ! I highly recommend this place. And ' I'll Be Back '

FYI, when I stopped by to drop off dry cleaning before work, I found the business was dark and a…read morehandwritten sign was taped to the front door stating that their new hours are Monday-Friday 10 am-7 pm, Saturday Closed with 10 am-5 pm written underneath. The location is convenient and there are many other positive reviews for the owner, so I will try coming again another time.

Super friendly, helpful, and knowledgeable. I feel confident that the alterations will be done…read moreextremely well. Bonus...they sell men's suits, shirts, and shoes.

I've never even heard about The Needle Express until I needed to repair a torn seam. My experience…read morewas little short of miraculous. David repaired it in less than 5 minutes, on the house, and we had a short wonderful chat before the line began to form. The store has a great assortment of high quality menswear, shoes and accessories. I highly recommend this business both for shopping and for alterations. It will be my first choice.