Dr Russell is the best! I'm a long time customer and have had a little of everything done…read morethroughout the years. Always a good experience, even when I'm there for what might otherwise be a stressful procedure. She is supported by great people and I highly recommend her practice!

I feel like the staff is always friendly and helpful. I love the location; close to the interstate…read moreand easy to find. The people working there are helpful, and the dentist knows her stuff- I am satisfied with the care I'm receiving.

I love the staff. Everyone there is so nice and always makes me feel so comfortable. Best dental…read moreexperience I have ever had.

Seemed to be trying to upsell me. Definitely beware of this dental office and maybe even avoid it…read more I have GERD and am prone to dental problems. I went in for emergency care for a toothache in a molar when my regular dental office was often booked out and told me my insurance maxed out which I thought couldn't be correct as I didn't know dental insurance often had limits on what it will cover each year. Had to make multiple appointments and they were all close together. At Placerville Dental, the receptionist lady who handles billing told me that my insurance would fully cover it. A few months later, I received a surprise bill statement in the mail of nearly $1,000, apparently, I was lied to. I called asking why this happened. I was told it just took a while to verify with my insurance. Seems like a lame excuse. They said I had five cavities in my lower teeth. They numbed my entire lower jaw and did five fillings at once. Later, one of my premolars had a toothache. My regular dentist from Mather Field Dental recommended I get a root canal in that tooth and consult with an endodontist. The endodontist looked at my X-rays and said that the filling Placerville Dental placed in that tooth is right up against the nerve, irritating it. I got a root canal in the tooth that probably could have been avoided if the dentist at Placerville Dental did a better job. Placerville Dental did a cleaning and a non-surgical laser treatment in addition to a cleaning I got. As someone with health-related anxiety/OCD, this gave me the illusion that I was being given exceptional care. One of the times at Placerville Dental, when I expressed dental discomfort, the dentist dismissed me saying it was food on my teeth, which I did have as I didn't have time to brush my teeth properly beforehand. Yes, it's a good idea to clean your teeth right before dental appointments, but the dentist remarked that in such a way that it made me feel scolded. How rude. At one point, the dentist at Placerville Dental took X-rays and this time said the tooth with the toothache had irreversible pulpitis, but when I went to an emergency visit with my regular dentist, Dr. Tapang at Mather Field Dental, he took an X-ray and he also agreed that there was an infection in the tooth. He prescribed me a course of antibiotics and it made the toothache go away while Placerville Dental didn't do sh*t.

The work Dr. Han does is great. Yeah he's a bit abrasive... To say the least. I worked with a…read moresimilar Dr. When I was in the veterinarian field, you have to understand the Vietnamese culture... Much different than American. As long as the work is getting done well, I don't need pleasant bedside manner. Thanks for your dedicated work Doc!

I was given this office as a referral from DentaCal. These people are ridiculous. Scheduling person…read morewas horribly rude. She was very rude & kept telling me that I had to open this app, fill out the create an account to accept an cancellation appointment that they were going to give me immediately. Told her I'm driving to work, "Well, pull over & accept & create your account otherwise you'll lose this appointment. As I stated to her , I'm on Hwy 50 and I cannot drive and fill out an application. "Well pull over & do the application. Hung up.on her. They must be desperate for clients because for the rest of the day I received 5 texts & 3 calls to do this application for that appointment. I had to Block them. I wouldn't EVER recommend this Joke of a practice. I'm also letting EDH MediCal services know how unprofessional service in the very basics, per these reviews it's much worse!! This office has a 2.1 rating is PATHETIC!!! DO NOT GO THERE! I'd recommend Make A Smile or Smile Time, friendly helpful but you may have to wait a bit but worth it!!

Staff and dentist were very nice. However I went with tooth pain and had to get a crown. Then…read morethe tooth pain did not go away. They said it must be a different tooth. Who does that? Wanted check for another tooth, and maybe I'd need a root canal. ah no. Not going through that on a maybe. Messing one up was enough. I decided to deal with it until I could find another dentist. Took pain pills, antibiotics and ora-gel on vacation with me for 2 weeks. Pain started to subside and finally went away on its own. Been gone for a few months. $$$$ for a crown I did not need, might have had to endure a root canal I didn't need either. Best advice, get a second opinion.

Thank you Missouri flat for getting my husband in for much needed dental care. The front office,…read moreDina, Dr. Omar and his assistance were very accommodating!

Five stars. Not going to lie, I've been putting off finding a dentist for a few years. The task in…read moreand of itself feels so daunting... and i just couldn't pull the trigger. BUT, I'm glad I finally did. Not having been to a dentists in a few years thanks to a move and the pandemic... I was extremely pleased to find The Cold Springs Dental team. I had my first appointment today and from the friendly, knowledgeable and courteous staff at the front desk- to the actual dental team offering the 5 star care... it was a relief and a pleasure. The team at the front desk has been wonderful about reaching out and trying to get me in sooner than later. They have been flexible and on point with every action they have taken. The dental team was equally and more importantly knowledgeable - spoke to me in terms i could understand and reviewed my dental pictures, etc in detail. They were also great about providing options for teeth whitening when I inquired and I really feel like they cared about my needs. My husband had his first appointment and cleaning today as well and raved about the care he got once he was done. It's hard to find a dental team who really cares about you and shows it. One who works with you and really makes it about the customer and what is important. I am extremely happy with our choice to seek out care at Cold Springs Dental and would highly recommend making them your dental team if you have the chance to do so.

Dr. Majer is awesome! Great dentist with passion for what she does. Great experience!read more

I'm so over-the-top anxious about going to the dentist that when I moved away from the Sacramento…read morearea I drove from Placerville to Elk Grove for over a year to avoid going to a new place. I finally committed to trying this office and have had such great experiences all three times that I have been there. The dentist, Matt, is friendly and doesn't push unnecessary procedures. His wife runs the practice with him, and you can see pictures of their family (and the hygienist's families) around the office. Natalie and Sarah have cleaned my teeth. They were both thorough and very sweet, and they gave helpful tips/info about how to improve my oral health and get into good habits with my one year old. I'm leaving a more detailed review in case you're as nervous as I am about going to the dentist. I'm recommending this place to anyone looking for trustworthy care.

This dental office is a ripped off, they are not upfront with their services !…read more My husband called in for a mouth guard appointment, they get all his information, and when appointments day comes, they insisted to give him other dental works , and to make the matter worst , Dr. Lee showed up for just two minutes did the same routine initial dental check up on my husband, without even knowing what my husband came for, he didn't even know that my husband need a dental guard for his TMJ! What a knucklehead head right , My husband waited for 30minutes after his scheduled appointment, missed 2 hrs from work just to get there on time . No communication with the dental secretary and Mr Lee, it's a disappointment experienced first hand. My husband called paid $65 for nothing . What ripped off !! Disgusting service Oh I forgot to mention , they don't do the dental guard themselves, they sent it out to timbaktu, "Dr" Lee says it will take 1 month for the process to get done and the secretary says she can make the appointment for the dental guard next year ! What a joke ..‍ If there is much worse review to give this Dental office .. it's zero to none ..

Everyone at the office is wonderful. Very helpful, kind, and…read moretheir approach to dental care is very balanced. I know my kiddos are in good hands here!

I have enjoyed One loose Tooth! We have been going here for a little over a year, and the staff and…read moreDr. Keith are just awesome! So informative, and take such great care of our boys.

Dr Vera Dooley DDS in Placerville , just made me smile today (Literally) …read more She did an excellent job repairing a chipped front tooth and matching it too. I am very happy with the repair and wish I had it done sooner. Plus, every one working in her super cute office on Main Street is very friendly and helpful .

Dr. Dooley is very professional and personable and only does what needed. She doesn't try to sell…read moreyou things you don't need. The office staff is very pleasant. I highly recommend Dr. Dooley as your next dentist.

Dr Ziese and all of the hygienists here are amazing. They are SO SO good with kids, my son (4)…read moreactually loves going to the dentist and he listens to everything they say to him about taking care of his teeth. He chooses different foods for snacks, makes sure we brushes correctly and asks for help flossing. He had to get his first filling and they made him feel so comfortable, he did amazing! I truly believe that having a great dentist this young can form how you view dental hygiene and dental visits for the rest of your life and I am very glad to have found Dr Ziese and her staff!

My family used to go to a dentist in Cameron Park for years. The main dentist, who we loved,…read moreretired and moved away. We continued to go there but with the other dentists and new office people, It just wasn't the same. No personal touch anymore, you were just a number. Then we found Ziese Dentistry and boom! The personal touch, friendly staff and professionalism was so welcoming. Dr Ziese is great, the staff is great. Gentle and informative to every thing they do. The cost is very reasonable compared to our last dentist. Wish we would have found her sooner. They recently moved from Diamond Springs to a bigger, nicer and more modern office in Placerville but the same kind, courteous and friendly professionalism remains. If I could give them 10 stars I would.

During my initial visit with Dr. Ngo, I voiced my concerns about feeling anxious while at the…read moredentist. I feel he listened and made me feel super comfortable today. I like that this office uses a product that numbs your gums before injection. I didn't feel a thing and clearly he numbed the correct nerves, because I didn't flinch one time during the replacement of an old crown. The doctor always stopped and checked on how I was doing. I encourage everyone to go online and read his mission statement. He lives by every word!! I highly recommend to everyone especially if you are anxious in the dentist chair.

I went into Pacific Street Dental today for the very first and the staff were amazing and super…read morefriendly. When I was getting my cleaning they were very gentle on my teeth and took no more than 15 minutes. X-Rays were very fast and painless, no uncomfortable hard plastic digging into my gums. Dr Ngo was very professional and he took time to listen to me when I told him I had a sensitive tooth. 12/10 experience. Can't wait to go back