the office staff was very patient with me as i asked tons of questions as i decided which direction…read morei wanted to go. helpful on what they thought was best but let me decide. i had Doc Steele for what i would call major work. He was fast and efficient. i was expecting a longer time in the chair....whew. when i had difficulty with the Novocain he immediately took assistive action (thank you) !!!!!!! proper follow up calls to check on me. I would say give them all a raise but then your prices would go up....lol

My husband and I both went in as new patients for our yearly cleanings. My husband was then given a…read moretreatment and estimate for additional work that needed to be done on his teeth, for a cost of $17,928!!!! Outrageous prices and rude customer service. When we found a new dentist and asked that our records be transferred we were given the cold shoulder and told it would cost $60 for them to transfer the records. To push a "send" button? Really? Stay away this establishment.

I was given this office as a referral from DentaCal. These people are ridiculous. Scheduling person…read morewas horribly rude. She was very rude & kept telling me that I had to open this app, fill out the create an account to accept an cancellation appointment that they were going to give me immediately. Told her I'm driving to work, "Well, pull over & accept & create your account otherwise you'll lose this appointment. As I stated to her , I'm on Hwy 50 and I cannot drive and fill out an application. "Well pull over & do the application. Hung up.on her. They must be desperate for clients because for the rest of the day I received 5 texts & 3 calls to do this application for that appointment. I had to Block them. I wouldn't EVER recommend this Joke of a practice. I'm also letting EDH MediCal services know how unprofessional service in the very basics, per these reviews it's much worse!! This office has a 2.1 rating is PATHETIC!!! DO NOT GO THERE! I'd recommend Make A Smile or Smile Time, friendly helpful but you may have to wait a bit but worth it!!

Dr Injoo Han works professionally. He explains the procedures and outcome…read more All the staff are courteous and approachable. They always have smiles on their face. They're great.,

I wanted to give this local dentist a shot and it wasn't a good choice. I had a 7A appointment and…read moredidn't even get out of there till after 11A. I understand that first visits can take up to 90 minutes but this was excessive. Also, everyone was sick, even if they had face masks on, it felt risky being that close to the dentist and his assistant while they cleaned my teeth. My cleaning was painful and even weeks later, my teeth are really sensitive. The receptionist was doing her best. The lady who does billing did okay, but what I was billed for seemed to not match the services I received. And the peer pressure I was given about getting their specific mouth guard made me have to be stern with the dentists. Overall, not happy and will not go back.

I've been going to this dentist office for over 10 years and I will not be returning. I stayed at…read morethis location through the numerous Dentists, hygienists and receptionists changes over the years but the current staff is the worst. They can't keep appointments, try to upsell on the most expensive treatments, dentist Stout is impersonable, some of the receptionists have been rude and overall I'm left with an unprofessional impression. Seems like they are just in it for the money and care less about the patients. There are plenty of other Dentist offices in the area and I recommend going to one of them.

Five stars. Not going to lie, I've been putting off finding a dentist for a few years. The task in…read moreand of itself feels so daunting... and i just couldn't pull the trigger. BUT, I'm glad I finally did. Not having been to a dentists in a few years thanks to a move and the pandemic... I was extremely pleased to find The Cold Springs Dental team. I had my first appointment today and from the friendly, knowledgeable and courteous staff at the front desk- to the actual dental team offering the 5 star care... it was a relief and a pleasure. The team at the front desk has been wonderful about reaching out and trying to get me in sooner than later. They have been flexible and on point with every action they have taken. The dental team was equally and more importantly knowledgeable - spoke to me in terms i could understand and reviewed my dental pictures, etc in detail. They were also great about providing options for teeth whitening when I inquired and I really feel like they cared about my needs. My husband had his first appointment and cleaning today as well and raved about the care he got once he was done. It's hard to find a dental team who really cares about you and shows it. One who works with you and really makes it about the customer and what is important. I am extremely happy with our choice to seek out care at Cold Springs Dental and would highly recommend making them your dental team if you have the chance to do so.

Dr. Majer is awesome! Great dentist with passion for what she does. Great experience!read more

I cannot believe I am doing this but I am writing a Positive Review about a Dentist which is most…read moreterrfying thing to me outside of having a flat tire in the middle of the night in Pollock Pines, CA. I broke a tooth and my mother, Nancy Mathis, told me to see her Dentist. I yelped him and the reviews were positive but I was suspicious that there was a global conspiracy to spin this place as being a good Dentistry Practice. I have associated some of my past expereinces with Dentists right up there with the House of Pain. I came in and I need to tell you that the ladies at the front Counter are Kind, and Hospitable. They processed my Delta Insurance information and communicated right up front what my benefits were that would cover my various services. I went in for my XRAYS and I have a terrible gag reaction to anything in my mouth and they numbed me up and were very patient. Every assistant is amazing. I discovered that I needed a Crown and they preped me for a temporary and created the mold for my permanent crown. They consistently communicated to me that they wanted me to go into Christmas pain free. I came back and got my permanent crown and then I met my Hygienist who gave me a cleaning who is AWESOME! say it with me Matt Delgadillo is an incredible Dentist and does a great job. I have more work to do in 2026 and I am not anxious or worried about sgoing here for my treatment. I highly recommend that if you need Dental Care come here.

The dentists , hygienists and staff are all great. Kudos to Dr Matt. I have been going there for…read moremany years.

My kids have been going to Dr. Keith for years and we couldn't imagine having any other dentist for…read morethem. Dr. Keith and his entire team are absolutely incredible and I know my girls are always in good hands with them. I was so excited to join Mountain Dental, the adult side of the practice, and today was my first time having some dental work done with Dr. Jake. I have had extensive dental work over the years, and have seen a lot of different dentists, and it's safe to say that Dr. Jake and his assistant were absolutely incredible. I have dental anxiety and they were both so kind and compassionate the entire visit. They kept me laughing in the chair with their small talk and Dr. Jake's attention to detail, kindness and compassionate care was probably the best I've ever received. I am so grateful.

We were referred to One Loose Tooth from a friend. We came here for a second opinion for my…read moredaughter and the service exceeded my expectations. The office is very nice and the staff are very friendly. I'm very happy we found this office and plan to continue regular cleanings and visits here!!

Dr Vera Dooley DDS in Placerville , just made me smile today (Literally) …read more She did an excellent job repairing a chipped front tooth and matching it too. I am very happy with the repair and wish I had it done sooner. Plus, every one working in her super cute office on Main Street is very friendly and helpful .

Dr. Dooley is very professional and personable and only does what needed. She doesn't try to sell…read moreyou things you don't need. The office staff is very pleasant. I highly recommend Dr. Dooley as your next dentist.

Dr Ziese and all of the hygienists here are amazing. They are SO SO good with kids, my son (4)…read moreactually loves going to the dentist and he listens to everything they say to him about taking care of his teeth. He chooses different foods for snacks, makes sure we brushes correctly and asks for help flossing. He had to get his first filling and they made him feel so comfortable, he did amazing! I truly believe that having a great dentist this young can form how you view dental hygiene and dental visits for the rest of your life and I am very glad to have found Dr Ziese and her staff!

My family used to go to a dentist in Cameron Park for years. The main dentist, who we loved,…read moreretired and moved away. We continued to go there but with the other dentists and new office people, It just wasn't the same. No personal touch anymore, you were just a number. Then we found Ziese Dentistry and boom! The personal touch, friendly staff and professionalism was so welcoming. Dr Ziese is great, the staff is great. Gentle and informative to every thing they do. The cost is very reasonable compared to our last dentist. Wish we would have found her sooner. They recently moved from Diamond Springs to a bigger, nicer and more modern office in Placerville but the same kind, courteous and friendly professionalism remains. If I could give them 10 stars I would.