This is the best dental office I have ever been to... the staff is super friendly every time i am…read morethere... even though i hate going to the dentist they do their best to make the experience an upbeat and comfortable one. My dental hygienist Bree is the best..she really listen to my concerns and has helped me understand the importance of good dental care. This office is the whole package.

I had high hopes for this dental office, as I need quite a bit of dental work and wanted to ensure…read moreI was making an informed decision regarding my treatment, the materials used, and the financial aspect of the procedures. Unfortunately, my experience with the office receptionist, Jay, was incredibly disappointing and unprofessional. When I called, Jay was initially very informative, answering all my questions regarding insurance, the types of fillings used, and how payments would be handled--an important factor for me since the cost of my treatment would use up my entire insurance allowance for the year. After our conversation, I felt reassured enough to move forward with scheduling an appointment. However, I was informed that the office requires a 25% deposit to schedule, with payment in full required on the day of the procedure. Since the total cost was around $2,000, I asked if they would be willing to offer a payment plan for the remaining balance after the deposit. Jay immediately said no, which I understood, and I politely explained that I would need to find an office that could accommodate a payment plan. At this point, Jay snickered and told me she felt like I had just wasted her time. Shocked by her response, I asked if she thought it was unreasonable for a patient to inquire about a surgical procedure and insurance coverage before committing. Instead of addressing my concern professionally, she raised her voice and told me it was, in fact, a waste of time--adding that there was already a note in my file stating I was "going somewhere else." The only reason I had requested my X-rays was to obtain an additional quote, which is a completely reasonable and responsible step for a patient. Jay continued to talk over me as I attempted to clarify, forcing me to confirm her name and let her know that her behavior was incredibly unprofessional. If this is the treatment a potential patient receives from the front desk, it raises serious concerns about the professionalism and patient care within the rest of the office. Is this type of behavior accepted or even fostered by the practice? It was a huge red flag and left me with zero confidence in trusting this office with my dental care. Patients deserve to be treated with respect, especially when making important healthcare decisions. I would strongly advise anyone considering this office to be cautious and ensure they feel comfortable with the level of professionalism before proceeding.

I cannot believe I am doing this but I am writing a Positive Review about a Dentist which is most…read moreterrfying thing to me outside of having a flat tire in the middle of the night in Pollock Pines, CA. I broke a tooth and my mother, Nancy Mathis, told me to see her Dentist. I yelped him and the reviews were positive but I was suspicious that there was a global conspiracy to spin this place as being a good Dentistry Practice. I have associated some of my past expereinces with Dentists right up there with the House of Pain. I came in and I need to tell you that the ladies at the front Counter are Kind, and Hospitable. They processed my Delta Insurance information and communicated right up front what my benefits were that would cover my various services. I went in for my XRAYS and I have a terrible gag reaction to anything in my mouth and they numbed me up and were very patient. Every assistant is amazing. I discovered that I needed a Crown and they preped me for a temporary and created the mold for my permanent crown. They consistently communicated to me that they wanted me to go into Christmas pain free. I came back and got my permanent crown and then I met my Hygienist who gave me a cleaning who is AWESOME! say it with me Matt Delgadillo is an incredible Dentist and does a great job. I have more work to do in 2026 and I am not anxious or worried about sgoing here for my treatment. I highly recommend that if you need Dental Care come here.

The dentists , hygienists and staff are all great. Kudos to Dr Matt. I have been going there for…read moremany years.

Dr Ziese and all of the hygienists here are amazing. They are SO SO good with kids, my son (4)…read moreactually loves going to the dentist and he listens to everything they say to him about taking care of his teeth. He chooses different foods for snacks, makes sure we brushes correctly and asks for help flossing. He had to get his first filling and they made him feel so comfortable, he did amazing! I truly believe that having a great dentist this young can form how you view dental hygiene and dental visits for the rest of your life and I am very glad to have found Dr Ziese and her staff!

My family used to go to a dentist in Cameron Park for years. The main dentist, who we loved,…read moreretired and moved away. We continued to go there but with the other dentists and new office people, It just wasn't the same. No personal touch anymore, you were just a number. Then we found Ziese Dentistry and boom! The personal touch, friendly staff and professionalism was so welcoming. Dr Ziese is great, the staff is great. Gentle and informative to every thing they do. The cost is very reasonable compared to our last dentist. Wish we would have found her sooner. They recently moved from Diamond Springs to a bigger, nicer and more modern office in Placerville but the same kind, courteous and friendly professionalism remains. If I could give them 10 stars I would.

Dr Mager and her staff are the best! They are all so welcoming and professional. Jen is always so…read moreknowledgeable and gentle while doing my dental cleaning and offering tips to help my dental health. The whole environment lends itself to calm which is so important! I highly recommend them!

I had the pleasure of having a crown replaced. It was absolutely pain free. That should be…read moreenough, but when my insurance policy wouldn't cover it, Dr. Majer was kind enough to work with me to make my contribution much less. Knowing Dr. Majer, I am sure that she did this at a personal financial cost. Becauise of this, and many, many other wonderful things about this place, I am a patient for life at Cold Springs Dental!

the office staff was very patient with me as i asked tons of questions as i decided which direction…read morei wanted to go. helpful on what they thought was best but let me decide. i had Doc Steele for what i would call major work. He was fast and efficient. i was expecting a longer time in the chair....whew. when i had difficulty with the Novocain he immediately took assistive action (thank you) !!!!!!! proper follow up calls to check on me. I would say give them all a raise but then your prices would go up....lol

My husband and I both went in as new patients for our yearly cleanings. My husband was then given a…read moretreatment and estimate for additional work that needed to be done on his teeth, for a cost of $17,928!!!! Outrageous prices and rude customer service. When we found a new dentist and asked that our records be transferred we were given the cold shoulder and told it would cost $60 for them to transfer the records. To push a "send" button? Really? Stay away this establishment.

Dr Vera Dooley DDS in Placerville , just made me smile today (Literally) …read more She did an excellent job repairing a chipped front tooth and matching it too. I am very happy with the repair and wish I had it done sooner. Plus, every one working in her super cute office on Main Street is very friendly and helpful .

Dr. Dooley is very professional and personable and only does what needed. She doesn't try to sell…read moreyou things you don't need. The office staff is very pleasant. I highly recommend Dr. Dooley as your next dentist.

I went into Pacific Street Dental today for the very first and the staff were amazing and super…read morefriendly. When I was getting my cleaning they were very gentle on my teeth and took no more than 15 minutes. X-Rays were very fast and painless, no uncomfortable hard plastic digging into my gums. Dr Ngo was very professional and he took time to listen to me when I told him I had a sensitive tooth. 12/10 experience. Can't wait to go back

Dr. Ngo was recommend by one of my relatives who had a medical situation that made dental work…read morerisky and difficult . she told me Dr. Ngo did a meticulous and painless job on her teeth. My experience was also due to a critical case that Dr. Ngo did with great care and no pain. I've been recovering from this morning's procedure with almost no pain and haven't used any medications yet! Dr. Ngo is professional, punctual, attentive, detailed oriented, very caring, and smart. All of his staff are as professional and caring and skilled as well. I am glad I reached out to him for a major dental work that went very well despite my fears! Thank you Dr. Ngo and staff!

I just recently experienced the worst tooth pain of my life. Thanks to Aspen dental and their "walk…read moreins welcome" policy I was able to get in and get the treatment done that has relieved me from my excruciating pain. I literally don't know what I would have done without their quick & efficient service.

I was looking for a local dentist for my husband so I called Aspen. After about 4 layers of phone…read moreautomation, think calling Comcast, a real person/operator came on the line. I could hear his dogs barking in the background & it was clear he was working remotely. It all felt too corporate & impersonal for me. Im not interested in calling an offsite employee or call center so I just hung up & called Missourt Flat Dental. A nice sounding female employee answered immediately & we made an appt. Again, we never actually went to this dentist so we don't know how good they are but I don't think the corporate vibe fits with the Placerville population.