Honest people- Gabe and Sandra took time to explain things- accommodating and helpful w serviceread more

J&A Absolutely the…read moremost honest, reliable, professional and customer focused auto repair you will find. Very easy access off of Hamner Ave. (Main St.) Norco, Ca. From the 215 Fwy take the 2nd St exit and head West to Hamner Ave. Take a quick left on Hamner and then a quick right 1780 Commerce St. enter 3 driveways down on the left. There is handicap and standard parking in front. I have been coming to J&A Automotive for over 20 years bringing all my vehicles in for repairs and maintenance and their work remains awesome. I always, always receive a friendly welcome which is so refreshing. I call ahead to schedule an appointment which works the best because they do get busy because of their great and honest work and pricing. They do take walk ins if they can fit them in. I have had situations where the repair would be a dealer warranty repair and they let me know. They always give me options and help me to get the best option. They can be totally trusted which honestly these days tends to be a rare virtue. When you are in need of vehicle repairs or maintenance I highly recommend J&A you will be very pleased.

I recently had my transmission worked on by Norco Transmission. This business came highly rated…read morefrom multiple technicians in the auto repair business. Initially reluctant, I walked in and introduced myself to Joey (Owner/Transmission Master). Because of my love for my old rickety Jeep, it was tough handing the keys over, but I later would welcome an invite for this fine gentleman to babysit my children! Besides the expected downtime without her (My Jeep), when I jumped back in and drove off, WOW, did this transmission install give her a new lease on life. Aubrey, the actual installing technician clearly could work anywhere he wants with his talents, but why would he? Norco Transmissions left me with no need to worry about the operation of my transmission for my remaining years! Thank you so much, Joey and Aubrey!! You two have had me smiling while driving her, since!

Bad Customer service do hold up to his word or warranty. Jive turkey like talk good to to get you…read morethen screw after the work been done 3600 dollar and my transmission is slipping. I what bad I work on car just can't repair transmission and playing like I am a fool. And I took to other shops and they say the same thing it the transmission and get money back or sue him pissed off. No stars only because I could posted it.

Had a pre-purchase inspection done on a car I was looking at. They did a great job of inspecting…read morethe vehicle, answering any questions I might have, and walking me through everything. Would definitely recommend getting your car serviced here as they are both honest and patient with great customer service skills

My go to for oil changes, alignments and repairs. Friendly staff and always reliable.read more

Yes! Absolutely use them for transmission help. Very happy…read morewith service and care received. Sal is great! Called and responded back quickly. Was patient and willing to discuss situation via phone call. I was able to describe my issues with transmission and he went over scenarios and possible solutions. Called a few places and price was comparable. But service is definitely top notch. They even offer free tow service, which no other company offered. Sal came personally and picked up car and was even went above and beyond to help drop me off somewhere on the way to his shop. Service was quick. He quoted a week to week and half and was done in a week. Best part at the end was,he even picked me up from home to get car from shop. He definitely earned my business and recommendations. Everyone should definitely use Rancho Transmission

Honest and trustworthy is all I have to say. Sal is someone you can count on. Took my vehicle there…read moreand turned out to not be a transmission problem and we were recommended to another shop.

What a great experience!!!! ---…read more ** 5.0** I wish I could give more than 5 stars on this review. Wholesale Tire and Automotive is the only shop I trust with my cars. Kenni, the owner, is amazing and always makes sure you're fully informed. Her mechanic Michael is incredibly sharp -- he diagnosed and fixed an issue on my daughter's BMW that a "name brand" shop had written off as unrepairable. It runs perfectly now. Based on that, I brought my Suburban in before a 6,000-mile road trip for my daughter's college move-in. Josiah and Kenni walked me through everything it needed, and the truck runs just like new. Fair prices, honest work, great people. Do yourself a favor and give them your business -- I won't take my cars anywhere else.

2010 Jetta 2.5L (Oil and Coolant leak, yes we know these cars have their issues)…read more I paid $1,300 for oil and coolant leak repairs. While they did fix the oil leak from the brake vacuum pump (with customer provided part), the rest of the experience was a disaster of poor diagnostics and unauthorized billing. * Unresolved Coolant Leak: Charged to replace the coolant flange, but the car leaked coolant immediately after picking it up. Basically felt like I had to figure the problem out before bringing it back in, and/or I wasn't believed that the issue was still happening. I called back a few days later after coolant level had dropped, was told it was air pockets. Refilled and waited another week. Lost another quart+ of coolant. We park it in the dirt so I placed a tray under the vehicle and caught quite a bit of coolant with an observed active drip a day after the car had been resting (this was all communicated to Kenni with a picture). At this point she said I could bring it in, as I felt like the diagnostic was being pushed onto me to not waste their mechanics time. * Unauthorized Shifter Cable: Replaced a shifter cable during the leak repair completely without my consent or prior authorization. * Defective Recheck & Dismissive Attitude: When I brought the car back, they drove it hot instead of letting it sit cold to locate the drip, then claimed they couldn't find anything. Rather than taking responsibility, they acted like it was my fault for owning the car and made it clear they didn't want to invest any more shop hours into actually solving the problem. * Surprise Diagnostic Fee: Ran a $60 chemical block test without my permission, billed me for it, and still couldn't identify the leak. The owner is personable and gives off a "family-like, straight shooter" vibe at the counter, but that friendly helpful demeanor vanished once things got complicated and time consuming for the shop. The right thing to do would be to offer some kind of refund, but since that was not offered by default for not resolving the issue, I am going to assume this happens more often than not on certain repairs and is not worth my time to fight or challenge other than leaving a detailed review to warn others. Doing unauthorized work, shifting blame to the customer, and leaving a $1,300 bill with an active coolant leak makes it impossible to recommend this shop.

My family and I use to come here all the time since we moved here to get our cars repaired. Just…read morerecently, I took my car in January to repair the clutch actuator in my hybrid and they took 4 months to complete the repair after trial and error. They took on a bigger project than they were qualified for, damaging a part after another, eventually replacing the hybrid battery and transmission. They always had an excuse pushing the deadline on every single inbound call. After applying daily pressure on them on a continuous basis , I finally received my car in April, however, the shop still owes me $583 for one of the car rentals they told me to purchase. I kept calling to retrieve the money but they didn't keep their word and denied paying me back. I could have easily placed a lien on the business for $583 with all the proof to retrieve my money but you know my good heart didn't follow through. Instead, writing this review will sting bigger and is the least I can do for the people. Im an easy going guy but after going through this extensive car repair, we decided to pull away from doing any future business for the wrong doing and unprofessionalism of their actions. I believe it's only right for everyone to hear about this and avoid what I went through, therefore, save yourself a headache. The owner is not a man of his word. This will bake in slowly. P.S. I also have screenshots, messages, and documents in case they want to lie and deny the truth.

Despite what the owner stated in the past, I've had my Ford worked on over there several…read moretimes.....all for the same problem.....the transmission! The 1st time I thought all went well, until when he had the car delivered, on the receipt was stamped 6 mos warranty! Well, after I authorized him to repair the transmission....he said that he would give me a 1 year warranty. When I asked him about the 6 mos warranty stamp, he said "no worries they made a mistake....I will honor 1 year." I paid him $3,200 for the job. WHO in their right mind would agree to only a 6 mos warranty after paying that much?! So, the car ran well for about 7 months, then transmission went out. I called him, and had the car towed back over there. He said that " you know it's out of warranty, but I will see what I can do". So now he forgets about what he initially told me! So, he kept my car for another 6 mos......dodging all of my calls, and making up B.S. excuses about why my car wasn't ready! When I got the car back he told me that he would not give me a new warranty! The car ran for another few months....then transmission went out again! Smh SAVE YOUR MONEY AND TIME! Oh, and he must know someone over here at YELP, because he had my 2 prior reviews taken down! Smh

I was told by the dealer that I needed front and back rotors and brakes. They quoted me over $1,500…read more! I questioned it because I didn't feel like my brakes were shot and I also wasn't hearing metal to metal . I declined the service immediately. Was referred to C&S by my daughter-n-law. They immediately checked out my jeep and confirmed my suspicion. No routers or brakes needed . Not surprised that the dealer lied, but disappointed and how quickly they want to turn a buck I Couldn't be more grateful to C&S. Thank you for your honesty and service. You have a new customer for Life.

Great experience! They were very helpful and honest. My front axel was faulty/leaking and was…read morerepaired here. Very professional and done in a very timely manner. Price I was quoted was VERY reasonable compared to other quotes I received from other repair shops. I am happy and I highly recommended this place of business.

A big thank you to Fernie and his crew, they were able to assess my chevys transmission problem…read more offered a great solution without having to replace the entire transmission and save me thousands of dollars. honest people gave me a great price. My truck was back on the road and drove it all the way up to Mammoth and back without any issues. thanks

Got my transmission redone there, fair price. Good people. Really went the extra mile to make the…read moreexperience great.

During my visit, I got my oil changed and it only took them about 30 minutes to complete it! It was…read morevery quick and I experienced no issues. I observed the staff to be friendly and helpful whom were willing to provide service. Geovanny was especially courteous and provided wonderful service. David performed the oil change and it was a job well-done. Thank you Geovanny and David for the wonderful experience. The facility was comfortable to wait in as well. Overall, the experience was great and I will be coming back. The oil change was very affordable as well.

Asked if they could change the oil in my transmission and they said no. It was a simple job 1959…read morePorsche so would not recommend them if they can't work on a simple transmission.

Can't say enough good things about the team here. They charged me LESS than I had agreed to for a…read morefull diagnosis, and then offered some advice as to why I should NOT give them the work! Can't find that level of honesty in many mechanics these days. But it pays, particularly saying that to others who responded to my Yelp project for the work I needed; I will never go back to anyone but them for all my transmission needs in the future.

Where to begin with the amount of kudos and appreciation for HD Auto Transmission. From the time…read morewhen I called in for a quote for transmission rebuild and spoke with Emily, she was very thorough, polite, very helpful, and provided exceptional customer service! Ethan, the Man, the Myth, the Legend! If you want quality, honest and trustworthy work done for you, come see Ethan! He is extremely passionate and knowledgeable about his craft, he will explain in layman's terms how things work and you can see the level of pride he takes in his work! I am elated to have found such a great Team that I can rely on to keep my toys and family vehicles safely on the road! Much appreciation to you all!