Great prices, Good Quality, Swift Service & Never had a Problem! Tell them Ron sent you cause I'll…read morebe there tomorrow!

NOO! The manager "George" here is awful, his employees agreed. My 160$ pants were somehow ruined. I…read morewas given the phone to speak to him and he was incredibly defensive, blamed me, and wouldn't let me speak. Do not come here.

Great customer service and the best cleaners service I have seen in a long time! My items came out…read moreimmaculate! Most certainly a great place to take your garments!

WARNING - NEVER GET SERVICE FROM ISLAND DRY CLEANERS. My first and last time using this dry…read morecleaner. 2 pc suite was supposed to be ready from a 2 day turnaround. When I arrived my suite was not there. Said the driver was running late, I waited 45 minutes. When the driver arrived, my suite was not in the truck. I waisted 2 hours of my day going to pick it up. Next day I pick up my suite. The suite was half pressed the sleeves were missed during the press. I'm not understanding how this was missed. Lazy, Terrible customer care, no empathy, disrespectful, although I was kind and patient.

Had a pair of shoes cleaned. So clean, like they were store-bought all over again and for a good…read moreprice. Will DEFINITELY use again.

They were the first to respond to my online request. Alterations were done and ready the next day…read more Very satisfied.

Debbie is nothing short of amazing. She is professional and very knowledgeable. As long as she is…read morethere I will continue to go there for all of my tailoring needs.

This dry cleaner is AWFUL!! The staff is consistently rude to customers and, worse than that, they…read moreDO NOT have your clothes ready by the date/time promised. Most recently, I dropped off my wedding dress and the groom's shirt at one location, prepaid, and was rudely told that our clothes would be ready after 4:00 pm at their OTHER location. When I arrived at 5:00 on the designated date at the OTHER location, the groom's shirt was not there. The high school kid (who clearly had NO experience with customers) behind the counter gave me multiple stories as to why the shirt wasn't there. He was completely unapologetic and did not care that our wedding was in a few days. This is the 2nd time (out of 2) that Lapels failed to meet a deadline. Despite their high prices, their service is just TERRIBLE! Stay away from these con artists, and take your clothes to Dry Clean City, if you're in the Fleming Island area. B.Pace Ray

Recently I brought my 58x56 tapestry to Martinizing for dry cleaning, which I have done in the past…read morewith Lapels and never had an issue. But when I picked it up it felt damp, when I arrived home I discovered my tapestry had shrunk & absolutely disfigured needless to say I cried. immediately returned & manager Pam, who was very sympathetic & said she would return it to see what could be down. In the meantime I emailed the company twice - no response. Although the tapestry was stretched it is ruined. This was the focal point of my home I am sick. It was obviously steamed not dryed as I requested.

I had been taking my laundry to Lapels at this location for 7 years. No problems. Since Martinizing…read moretook ownership the quality has gone down significantly. Shirts and pants often wrinkled. Three shirts damaged. I returned the shirts to them today and was told the holes in them were from moths. One golf shirt that had multiple snags was attributed to my negligence while wearing it. No way to prove anything, but it's the last time they'll get my business. Seven years, averaging about $2k per year. I'm looking for a new laundry now.

I had two dress with pockets ,one dress shirt, one blouse and two pair of pants just to paint the…read morepicture for you. The dress pockets were balled up and the dress wasn't pressed well, the pants weren't pressed well either . My husband was disappointed in his shirt. I've never sent something to the cleaners and have to iron it once I got it home. I will never use this Cleaners again.

Okay. So I waited to get my clothing back from them before reviewing. I noticed them because I…read moreremembered seeing them when we visit Miya Sushi which is right next door. It's in a convenient spot that I pass daily. I dropped off some long overdue dry cleaning Monday morning. Men's dress shirts and slacks. Some of which were from my sister, who has a puppy that sheds. The lady greeted me right away and added my info into the system because this was my first time here. She gave me a slip/ reciept and said they would be ready Wednesday AM. Not a problem because I didn't need them right away. So I didn't get around to picking them up until Wednesday PM. She checked my reciept and pulled out all of the items. She wrapped them in plastic wrap for the transport home. She pulled one of the shirts and mentioned a stain on the arm. I had forgotten all about it. She asked if I would like it cleaned again. I declined because I remembered it was red fabric paint that my nephew had gotten onto my son's sleeve by accident. I gotten most of it off but fabric dye is tricky. That's probably not coming out ever. I paid my bill and headed to my husband who needed a shirt. He grabbed his white shirt that he had forgotten to mention he spilled coffee on. Which was still visible. I guess she overlooked that one because I would have had them reclean that one. I didn't notice until I got home that the dark shirts from my sister still had puppy fur on them. I used a fabric brush to clean that up. Overall, I am okay with the work. I would have liked a little more effort on their part even if they would have added more $ to the end bill. (I usually go to another dry cleaner but they are out of the way- they always took care of things that I might have forgotten to mention before. They would even call if they felt extra services needed to be done.) I have a few more things I need cleaned but I am on the fence if I should return here or go oit of my way to the other place.

I have been to the business four times to pick up altered pants and they still are not done. They…read morehave had my pants for over two weeks. Once I get them back I will never use this place again, no matter how good of a job they do.

Great service! Requested a suit be done in 2 days. The service was fantastic, turn around time…read moreoutstanding, and customer service made me feel like family.

Dropped off some suits to be cleaned. I was met with a smile from a woman in the back pressing…read morepants as I walked in, and very quickly attended to by a grandmotherly woman named "Soon". I inquired about the price of cleaning my items, and was given a breakdown. Not the cheapest in town, but I have learned that in most things you get what you pay for, so I brought in my items. 4 jackets and 3 slacks came to 30 bucks, but they'll be done next day (Saturday), so I can't really complain. All in all, the interaction was quick and easy with no frills like some places. They also have a drive through, and the lot isn't that hard to get into if you know how to pull a "u-ee". I'll update this review once I get my items back, but it will most likely stay the same or maybe they'll earn that 5th star, who knows. --Update-- So I picked up the items today and have zero complaints. Everything was clean, intact, and well presented. No missing buttons, weird creases, or missing items. 5 star experience, if you ask me. I will patronize this place again.

Dropped off several shirts and a pair of pants for cleaning. When I came back, they told me they…read morelost my pants and simply said I would have to go buy another pair myself. I asked if they were going to reimburse me for losing my clothing, and I was told no. Mistakes happen, but the way this was handled was extremely unprofessional. Very disappointing customer service and no accountability for lost items. She is a sweet old Lady but people suck sometimes.

Did they dry clean my clothes? Yes... But here's the catch. They have to send them out, so if…read moreyou're looking for a quick turn around, this isn't the place. One of my suit jackets I got back, when I went to put it on I noticed color differences and spotting... Things that were not there before I brought the jacket in for cleaning. I paid almost $10 an item, so I'm not sure that's a great price for shoddy work.

The owners were very sweet and very helpful with taking my items and cleaning them so well!! They…read moreeven honored there-ticket price as it came out to be a bit more. That was very generous of them. Definitely would be back !!