I love this Dry Cleaners and they deserve their name as being the best! They do an excellent job on…read moreyour clothes. The people are always friendly, professional and go out of their way to keep their customers happy!

WARNING - NEVER GET SERVICE FROM ISLAND DRY CLEANERS. My first and last time using this dry…read morecleaner. 2 pc suite was supposed to be ready from a 2 day turnaround. When I arrived my suite was not there. Said the driver was running late, I waited 45 minutes. When the driver arrived, my suite was not in the truck. I waisted 2 hours of my day going to pick it up. Next day I pick up my suite. The suite was half pressed the sleeves were missed during the press. I'm not understanding how this was missed. Lazy, Terrible customer care, no empathy, disrespectful, although I was kind and patient.

The service here has been excellent. I started using Lapels about 6 months ago and it has been a…read moregreat experience. Some of the perks include the ability to keep a card on file for easy payment, the email notifications when my order is ready, and the option for using the drive thru. I prefer to go inside because The staff particularly Pam is so great to chat with. Great choice for dry cleaner.

I dropped off 3 casual shirts to be cleaned and pressed. When I picked them up it was $16.28 for…read morethe 3. When I asked for a printed receipt with the tax disclosed, I was told they did not have such! Then, when I got the 3 shirts home I was very disappointed. One was good but the other 2 were very poorly pressed and wrinkled. I don't think I can do business here at Lapels any longer. Very poor service!

Recently I brought my 58x56 tapestry to Martinizing for dry cleaning, which I have done in the past…read morewith Lapels and never had an issue. But when I picked it up it felt damp, when I arrived home I discovered my tapestry had shrunk & absolutely disfigured needless to say I cried. immediately returned & manager Pam, who was very sympathetic & said she would return it to see what could be down. In the meantime I emailed the company twice - no response. Although the tapestry was stretched it is ruined. This was the focal point of my home I am sick. It was obviously steamed not dryed as I requested.

I had been taking my laundry to Lapels at this location for 7 years. No problems. Since Martinizing…read moretook ownership the quality has gone down significantly. Shirts and pants often wrinkled. Three shirts damaged. I returned the shirts to them today and was told the holes in them were from moths. One golf shirt that had multiple snags was attributed to my negligence while wearing it. No way to prove anything, but it's the last time they'll get my business. Seven years, averaging about $2k per year. I'm looking for a new laundry now.

I dropped one item off to be cleaned and two to be repaired. The item I dropped off to be cleaned…read morecame out great. It is a BCBG silk wrap.There were a couple oil splatters on it when I brought it in that didn't come out, but it being oil I didn't expect them to. Luckily they're unnoticeable for the most part. Garment was cleaned and pressed beautifully and was ready in just one day. The items I dropped off to be repaired were a flannel and a silky pair of pants that both had tears in them. Both repairs were done beautifully, you can not tell whatsoever. I also think they cleaned the items even though I didn't ask so that was very nice. Only took a few days. The ladies in there were also very nice. Ill go here again for sure.

Debbie is nothing short of amazing. She is professional and very knowledgeable. As long as she is…read morethere I will continue to go there for all of my tailoring needs.

Excellent dry cleaning, friendly and on time service. I LOVE that all work is done ON SITE!read more

The level of experience and the two-day turn-around make this business a staple in my weekly…read moreroutine. Garments are always clean, on time and pressed correctly. I recently had a pleated skirt pressed, and the care taken to press it along the correct seams was evident. Wait time is minimal, and each staff member I've worked with has been accommodating and helpful! This family-run business will always have my business.

The customer service here is impeccable. Twice I've had an alteration and dry cleaning emergency,…read moreand both times they accommodated me with no question.

Had a pair of shoes cleaned. So clean, like they were store-bought all over again and for a good…read moreprice. Will DEFINITELY use again.

Absolutely thrilled to learn that Jax has a green cleaner and that it's very close to home! Dry…read morecleaning is so very toxic and most people just don't realize it. I avoid dry clean only clothes for that reason but some things you just can't avoid owning a dry clean only version- like a suit. The price was very reasonable and there's a discount for paying at the time of drop off. The gentleman there was very friendly and kind and greeted me both times with a smile and cheerful attitude. We don't need dry cleaning often but when we do we will definitely go back. They took good care of the suit I took and even got the stains out.

They are located off of Loretta Road right next to a dog grooming center. Their prices if you pay…read morein advance are very reasonable. I believe they also do wedding gown preserving. Twice they have been to the dry cleaner twice. I've dropped off items that have a stain on it and neither time were they able to get the stain out. The second time they didn't even tell me they couldn't get it out. They just handed me my item and neither time did they give me any kind of a discount at all I get it. They still went to the work to do it, but when I specifically bring something in for a stain, if you can't get it out at a bare minimum, you should let me know that you weren't able to get it out. There was a third occasion I went to bring something into them - a cushion cover to a chair seat bottom- and he told me that he could not clean it because his machines could not basically handle the item something. It was a single chair cushion cover only.

Stay away! They lost my suit and tried to give me someone else's suit. Also, very bad attitude of…read morethe 3 employees that were there (I think 2 of them were the owners). Lastly, they make you pay upfront when you drop off your clothes, so if there is anything wrong they keep your $.

Do not bring your clothes to this cleaner! We had used the business (under old management) for…read moreyears - we began bringing our clothes and alterations to them now under the new management, and planned to continue. My husband brought in 7 suits and upon return one of them was not his suit. He returned the suit and the employee told him he must have given someone earlier that day his suit, and that he would try to find it. He was not able to find the suit, they called my husband and told him this must be his suit. They refuse to admit their error, and keep insisting this is my husband's suit. I've never seen such poor service. Don't bring clothes you want to see again here.

I wanted to give a shout out to 1-800-DryClean. We have been using their service for about 2 years…read morenow. They pick up and drop off our dry cleaning, at our house, twice a week. Last week we sent out most of my husband's suits not expecting to get them back for a week because of the holiday. Then the very next day we had an urgent need to get one of them back. I called the company and they were super sweet and brought all of this suites back that day cleaned and pressed! I'm VERY happy to recommend them!

Best Tailors I've been to in yrs. Honest and professional. Tailoring done quickly and they stand…read moreby their work

Quality work on a short timeline. I had pants hemmed but will be taking more items soon.read more