- The ruined 3 of my jeans by not cutting to the lengths he marked as when I dropped it off, all…read moreended up short and some were even cut at different lengths - Gave him a pant to reduce the waist, he took down the measurements and instead of reducing he opened it up and made the waist bigger - Gave him another 3 pair of pants and had him take measurements twice just to be sure but the following is what he did: First pant needed the waist reduced. He reduced waist but also cut short the length of the legs Second pant was to reduce the leg length, he did do that. Third pant was to reduce on waist and shorten leg length. He did shorten the waist but forgot to reduce the length of the legs. Instead he shortened the first pair. After I explained to him the mistakes he did he did not listen to me and started arguing with me. All in all one of the worst experiences and recommend no one to go there to get their alterations there. I should have learnt my lessons after the first time he made his mistakes but I was just giving him a chance to fix his mistakes instead I got short changed (literally).

Really good. And super responsive. In one case they dry cleaned in less than a day for an emergency…read moretrip I had

Great service! Had alterations that turned out beautifully. I highly recommend this business.read more

Excellent service. Kind friendly staff. Pressed a bridesmaids dress that had been wrinkled during…read moretravel! It came out perfectly. Highly recommend.

I can't say enough wonderful things about this dry cleaner! The quality of their work is…read moreoutstanding, and my clothes always come back looking fresh ,crisp and beautifully cared for. The owner is friendly, professional, and genuinely attentive to his customers. They're reliable, reasonably priced and consistently deliver excellent results. It's such a relief to have a dry cleaner I can completely trust with my clothes! I highly recommend them to anyone looking for quality service and a cleaner that truly cares about doing things right. FIVE STARS ALL THE WAY!

$200 to tailor a 3 year old's suit! And when I picked it up for my daughter, Pablo pretended that…read more my daughter had not paid for the services yet. Even asked me for cash! Thankfully I called my daughter and asked if she had paid for it! Tried to get paid twice!!!

Dropped off shirts for cleaning and I insisted that 4 linen shirts be washed. (I have washed these…read moreshirts on my own with no problems) When I picked them up I was charged for dry cleaning, four times the amount if they had been washed. Owner refused to admit that I said I wanted them washed even though she acknowledged that when I dropped shirts off. Will never do business with them again. Filing complaint with credit card provider. If I could rate them "0", I would.

I am not a big dry cleaning user, but the alterations I have had done, and the dry cleaning, have…read morebeen very good. Nice friendly establishment.

They showed up when they said they would. They returned the…read moreclean laundry neatly fold when they said they would. I very happy.

The conversation back and forth to answer my questions and set up my account. Also, she was very…read moreforthcoming about timing, what I need as a cancer patient, and how she could help

Our boiler had a soot blowback earlier this year. Sals was brought in by our insurance company…read more They showed up with around 5 people and literally swarmed all over our home. Therewasnoway to see what they were taking since they all went different directions. They emptied our closets and dressers. We had little idea what they took. No photos, lists or receipts. When they began to bring back our clothes, a LOT of items were badly stained and damaged. One expensive coat not only had several new stains but looked like a dog attacked it... giant rip. A brand new cashmere sweater, never worn, was torn and newly discolored. When we finally got back what they said was everything, we began to notice items missing. Many of them were expensive. Many hadn't been worn and still had tags. Sals was unresponsive for many weeks. They never provided an inventory, only got that provided by our insurer who sent us their invoice. Many items on that invoice were not returned! We lost $10k plus of our belongings not even counting the dozens of items damaged and severely stained. Horrible! Don't ever do business with this unscrupulous company!!!

I had a fire in my kitchen and my insurance company hired Sal's to take care of the fabric…read morematerials. Rosa called me s my representative and explained everything to me. The agent that they sent to pick up the clothing, curtains, explained the procedure and helped me decide what to send. The initial clothes (2 day returns came back on time. Because of my skin sensitivity the product that they used broke me out. I called and they rewashed ALL of my products that they just washed! No complaints, no ugly comments, just "Real Customer Service ". We were so grateful ! I wish that there were more stars to give. I will forever be grateful to Sal's. To the entire team working there, THANK YOU!!! You all know what Customer Service is.

They are particular what they will wash. They sent me back…read moreall my laundry because they claimed there was urine on some of it. Well, yes, kids may have an accident some nights . They are above this ???

The service seemed great, if expensive, at first. I started to notice things returned with stains…read moreand thought I must have missed them. Then I received several orders in a row where whites were clearly washed with something dark and stains appeared on things that were not there before. I also used to think I had clearly put in socks without their mates until they lost a sock that was part of a pair I specifically made sure was put in together. Finally, twice my bags were delivered to the wrong building despite explicitly clear instructions. It was so convenient (again, if expensive) but I'm not willing to put my things at risk of damage, loss, or wrong delivery for what they charge.