I'll let you debate if it's worth the price.. $27 for 1 suit pants, 1 tie, and 1 suit jacket. 3 pieces. Outrageous for dry cleaning. (The reason for -1 star) The reason for 4 stars is because they told me this price when I dropped it off, and because I was pressed for time and this is the only one in the area with good reviews, I went with them. Also, they got all 3 pieces done in the time they said they would. And they made my suit that was covered with weird stains look like new. You debate if it's worth the price. This is one of the few decently reviewed places in the area surrounding Lowell, so I went to it instead of others actually in the city. I'm probably gonna go somewhere else for half the price, I just have to find one that has good reviews first. read more

here's an update on becoming a regular with michelle's cleaners: fantastic! i picked up my two cashmere sweaters today and they're wonderful. when i originally dropped them off i asked for a cleaning and to remove the storage smells it may have lingering. once i got home and removed the plastic they were both so soft along with no odor. i did have a few moth holes in the green sweater that i plan on repairing by sewing and i made sure to mentioned it. i appreciate that they weren't ripped further nor any additional holes once inspected. i make sure to tip when i'm able to because the work is shown whenever i pick up my drop offs. it's great to have oscar and the owner interact kindly, it makes me feel welcomed and keeps me coming back. michelle's will continue to have my business and i'm happy to always support local small businesses. i prefer quality and will pay the price to meet that expectation, i highly recommend them! read more

Michelle's Cleaners - my cashmere sweaters! - Laundry Services Near Me - Lowell, Massachusetts

I've been looking for a decent dry cleaner for a while. My last experience was not very good (read my review of Brite Kleen). Michelle's is not just a decent cleaner, it's a great one. They are courteous. They are timely. And, they go the extra mile. I recently dropped off a wool coat that had some lose buttons and was missing the top one. They not only cleaned the coat, they added the missing button and tightened up the lose ones... without me asking! That's service! I dropped off a shirt for cleaning and asked if I could pick it up the same day. Even though it was a Saturday, they went ahead and cleaned the shirt the same day. The pickup is easy thanks to their computerized system. And, it doesn't hurt that their prices are very competitive. Oh, and they do alterations on site... a big plus! All in all, a great place to get your dry cleaning needs taken care off. read more

yes, it's a dry cleaner. yes, they have equipment. but prices? men's pants - $8.25 sports jacket - $9.45 read more

I know it's cliche, but I wish I could give negative stars. The staff is miserable and unfriendly. If you need shirts or pants cleaned, they do an average job since you can't really screw that up. Avoid if you are looking for alterations. I was told $30-$40 for a simple alteration and they charged me $100 when I picked it up. I was refusing to pay that much more but they held my clothes hostage so I had to. I wouldn't mind ten or twenty dollars off but, come on, that's blatantly ripping someone off. If that's not bad enough, the alteration was sloppy and obvious. I certainly won't be going back. read more

As a recent transplant to Lowell, I was in need of a dry cleaner that fit my odd work schedule. Michelle's does! Easy drop off, and fully computerized pick up makes me very happy... read more

I have use this service multiple times and everyone has been very friendly along the way. I've used them for dry cleaning and just pressing some clothes and every time my jacket and shirts have and when they're supposed to and look great. read more

I was having my son baptized and we had an incident where his suit needed a dry cleaning ASAP. The wonderful staff was so accommodating with getting the stain out and having it ready in less than 24hrs for us. They even called to let me know it was ready for pickup. I was pleased and will definitely return. read more

Awful. They screwed up hem on the same pair of pants twice. Who does that? They wanted to charge me for them to fix their mistake. Never again. Now I need waste more of my time looking for a place to fix them, a 3rd time. Thanks. You rock. read more

Absolutely loved this place! They did an amazingg job on my entire ensemble including my Coach purse! I accidentally got grease all over my pants, sweater, scarf, and purse from a garage in downtown Boston and got them back just a few days later. All of my things looked BRAND NEW, I'm so happy with the service. The family that runs this business were so incredibly sweet as well and I am definitely coming back! read more

This is the best Dry Cleaning place I've been to so far, they do such a great job cleaning the clothes that I wear daily, their prices are very reasonable, and the staff is very friendly!! Overall an awesome place, I would recommend Michelle's to anyone who wants their clothes professionally cleaned. read more