My favorite clothing store! I love how curated the selection is. I especially love seeing the…read moredynamic duo of Shari and Cheri - they are great at making recommendations. They have suggested some of my favorite items. It's always a treat to come in. And I always get compliments on the items I get from there.

The finest boutique in Lafayette for mature, active and accomplished women! Shari and Cheri ),…read moreyour handpicked sales associates), I highly endorse as your advocates in clothing selections! They are caring and honest, funny and compassionate. Harper Greer has found these two gems! It is my "go to" place for whatever fashion or style needs I have. Sometimes I actually need nothing except their smiling and welcome faces. Yet, I end up carrying the black and white Harper Greer bags out with me. Harper Greer, you bring it on! All day, every day! A feel good environment with flair and personality. Thank you for representing the best in Lafayette!

I popped in this store having spotted it in passing at lunch and so glad I did …read more It's a really pretty store full of beautiful clothes, accessories and beauty items. I purchased some perfume but ended up going back the next day to buy another after I ended up loving one I had tested and it was an experience I will not forget. We were on the way to drop off our oldest at College which though exciting- is a tough time for parents! The lady who helped me - Ruth - was amazing and could see I was a bit emotional; and told me if we ever needed anything, being so far away, to know that she was there as she knows exactly what it is like! It was just such an amazing gesture and lovely to know there are people like Ruth in their world. I will continue to shop here, especially that we will be back in the area so often and just want to thank the store and Ruth in particular, for an amazing experience

I decided to give the store another chance, about eight months ago and then again this week. Both…read moretimes I've been in, two different sales people have not even acknowledged me. I was actually very interested in a fairly inexpensive piece of jewelry, but I just cannot support stores that have no kind of customer service ethic or are not welcoming in any way? Its actually kind of awkward to be the only person in the store and you're ignored. Just feedback for the owner if they are interested. I would love to shop local as well to be clear, I am always forced back to big stores because I am actually welcomed and asked if I need help.

Such a great experience shopping here. Everything is beautifully curated. The cards are the best in…read morethe area. The customer service is fantastic.

Jordan & Ava Rock! Huge shout out to both of them. Made sure my selection was in stock for me…read morebefore placing my online order. The value from customer service and also, the call to double check with me of what I ordered was what I wanted was super helpful; in other words, the display image online was a grey bag and I selected brisk purple and they called to double check it was the color I wanted which was super cool because who the heck even calls anymore to make sure it was correct! Thank you folks!

Exceptional collection of curated fashion for women, including handbags and many European brands…read more.. and a super friendly, kind owner! Excellent!! My go-to for finding items to refresh and upgrade my closet options ... or just for a break!

I LOVE THIS BOUTIQUE!!! Exceptional quality European clothing and very welcoming owner!!read more

The store is closing and they have a "buy one get one free" sale, but PLEASE BEWARE!…read more Only buy 2 items at a time to get the true deal. Even if you are buying 10 items, please be sure to insist the sales people ring up 5 separate transactions of 2 items at a time so you get the best deal, otherwise, they will ring them all up together and only give you the 4 very lowest prices. It is unfortunate that the sales people don't tell customers this information in advance, but at least when you realize it, you can usually return everything and have them re-ring it so you get the deal. But, it is absolutely scammy when they don't tell you and it's a "final sale". I saw a lady in this store today buy multiple items only to find out that she did not get the deal she thought she was getting because of the way the transaction was rung up. Because it was a "final" sale, the man ringing her up said he couldn't help her and it was too late. The sale was final. Whether that was really true or not doesn't matter as much as how the sales person treated this customer. He had no empathy and really was not a nice person about it. After the lady left, he said "why do I care what happens, the stores closing and I'm not going to be here anyway." It's such a commentary on how some people just can't be kind. How hard would it be to tell customers ahead how best to have their transactions rung up to get the deal or at least be kind when the customer feels very wronged? I really don't know what is wrong with people these days. I hope this lady disputes this transaction with her credit card company because I'm sure she will be given the accurate amount she would have gotten with a proper checkout process, but with everything happening in the world today, it so sad to see that a young man couldn't have been a nicer human.

I had a couple troubles with this store and through a series of events got connected with Crystal,…read morethe district manager. Let me tell you, from then on, I have had a lesson in the most excellent customer service! She is thorough, friendly, patient, quick to respond and extremely understanding. She helped me return some items during an extretmely difficult time in my life and I will be forever thankful for her help. Honestly, I was starting to think customer service like this was dead, but Crystal made me believe again! Thanks so much for your help, and also to your employee at the store that helped my husband with the return.

I'd walked by this boutique 100 times and never stopped in until a few weeks ago. I was kicking…read moremyself for waiting so long to check it out because it's a true gem. They carry a broad range of items, both in terms of styles and price points (e.g., ranging from Steve Madden to Zadig and Voltaire and everything in between). They also carry a ton of jewelry, accessories, candles and more. It's the type of place where you could easily spend a solid hour sorting through the racks to find hidden treasures. They make great use of the relatively small space, which is awesome in terms of having so many options to choose from, though it can be a little difficult to sift through the tightly-packed clothing. Thankfully the staff is very friendly and will help you find whatever it is you may need. One thing to keep in mind is that they have a seven-day return policy, and returns are for store credit only. P.S. Zahra is also a hair salon. I haven't had my hair done here, but what a fun idea to get glammed up from head to toe in one store.

Amazing clothes. Great service. Great assortment of dresses and t shirts. If you want to look…read morestylish... go here!

The nicest, most considerate and helpful group of women working there. It was an old fashioned…read morepleasurable shopping experience with real life, engaged store clerks, it was fun!

A friend buys a lot of clothes online from this store. When I decided I needed some new slacks I…read morestopped in the store. I never know what I want until I try things on. I have to be sure that what I think I like in a catalog is appropriate for my age group, not the one I sometimes think I am and my lifestyle. This store is small, yet they seem to have a good selection of clothing. The dressing rooms are small but are big enough for me to see if the clothes fit. I wanted to try something. The salesperson said no as I started to put my purchase down she smiled and pointed me to the dressing room. It took forever to check out. Because I got what I wanted and it fit so well. I'll be back and not expect much more than that. 5 stars for the clothes and 2 for customer service.

RIDICULOUSLY OVERPRICED. Convenient store in terms of location because it's in a strip mall, which…read moreis why I've shopped there. But their prices are astronomical and today did it for me. I won't shop there any more. A toy I bought there today for $45 costs between $19 (Target) and $23 (anywhere else). Double? They mark it up double? I've known I pay more for convenience but twice or more is over the top greed. I like supporting small businesses but not when they rip me off to that excess.

First I have to say that it's really a gift to have a small department store in Lafayette and…read moreMoraga to shop from. It's not enjoyable going to the mall or shopping areas these days. For this, i'd give 5 stars. The staff, in my experience is also a 5. They have always been courteous to me and I always find something to buy albeit not from the "older" section. Although back in the day, I could always find a pair of pantyhose for those corporate parties. As others have said, I like the selection of items. Great gifts for parties and the free gift wrapping make McCaulous a local favorite. Being retired now, I wanted to pick up some fun work and went in to apply for a job since their Hiring sign has been up for some time. Heck, if they hire young kids, why not me? It was clear that they had no interest in me from the moment they looked me in the eyes and had me complete their one page paper application on th spot. The manager that day looked briefly at my application and said the manager would call me back the following week. Well, I had to call three times before speaking with a manager. When I asked about my application , she said that she didn't think that they were hiring. Um, then why is the hiring sign still up. So, there are big problems here. 1. Why do you need my address? and 2. Why do you need to know how long I have lived there? As I mentioned these areas to the manager, I explained that these questions lead to bias. She seemed to understand and said she would share my concerns. I stated that my intent is not to cause a problem. My intent is only to share my perspective and advice and hope that there would be change. She let me know that Mr. McCaulou has been running the business for over 40 years. I said that it shows. Practices have changed you know. Next time you are shopping here please look around at the staff. I'm a 60 yo Asian woman who just wants to work, and even weekends but I don't fit their criteria obviously. I'll still shop here about once or twice a year but will always be disappointed that they are not inclusive and have a bias that hopefully is unconscious. If management is reading this review, please look at how you are hiring and come out of the 60's in your HR practices.

In the last year, I've spent about 3K on J McLaughlin clothes (both in-store and online). The…read moremanager, Ben, is great, but she has two sales associates who have very poor customer service skills. One of them, Sharon, was annoyed when I brought in an online return at 5:00 p.m. on a weekend (6 pm closing time), and told me I was interfering with her closing duties and needed to bring it in earlier in the day (no one else was in the store). My experience yesterday, 8/10/25, was unacceptable. I came in to look at a few items, and was greeted by a different sales associate (who I believe happens to be a friend of Sharon). I was looking at a handbag on a shelf next to a clothing rack that I was interested in buying, and the associate rushed up to me and chastised me as if I were a 10-year-old, and said I was "not to touch the display." How would I know if I wanted to buy the bag if I could not hold it and see the interior? I told the sales associate that I did not appreciate how she spoke to me (there was no one else in the store), and she doubled down, refusing to apologize. J McLaughlin, please train your staff to have appropriate customer service skills, and if they cannot provide them, then release them. By contrast, the staff next door at Bluemercury are always wonderful and helpful. I will not be returning to this J McLaughlin location.

Very cute new boutique in downtown Lafayette! The clothes are beautiful and high quality (with a…read morematching high price point :) ). They even carry some custom pieces like the adorable 49ers jersey/jean jacket mash up. The owner was very friendly and helpful without being pushy when I stopped in.