Will and his crew were awesome moving us from Ohio to Georgia. Everyone was very courtesy and polite. The cost was less than we thought! read more

Lane's Moving & Storage - Movers Near Me - Lima, Ohio

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I used Lane's for unloading/loading and storage for 10 months. It was an absolutely terrible experience from beginning to end, from the current owner of the company, to the men who do the manual labor. During the unloading, they complained the entire time, were not careful or cautious with our items, and sat in our antique chairs to "take breaks" in the warehouse. Our mattresses were not stored correctly --they should have been laid flat-- and the springs are now ruined after ten months in storage due to the way they stored them. When they loaded our truck, our items were not secure, most importantly our solid cherry Thomasville dining table, that was just "set" in the back of the truck without being secured. When we arrived to our new home, we discovered that one of the table legs had snapped. We also discovered that they had neglected to load our sofa-- and our move was a 4 hour trip. Nothing was compensated, no apologies were made, and there was a complete and utter lack of care or concern for customer service-- including from the owner of the company. When they brought the couch to us nearly a week later, they decided it wouldn't fit down the stairs without measuring anything or truly attempting it. By that point, I was fed up with their service and had them put it in the living room and leave. It's truly a shame that this company is no longer what it was built to be. They aren't trustworthy, or dependable, and their prices are FAR too high to be putting up with this sort of nonsense. Save yourself grief and do not use Lane's Moving. read more

Lane's Moving & Storage - Table was simply placed in the truck, unsecured. No rough driving. - Movers Near Me - Lima, Ohio

In December 2020, I moved 1600 miles across the country, took a few of my things, and planned to move the rest this spring when I sold my house. Feb. 2021, I called Lane's and told them my house was going on the market sooner than expected, that about half of my stuff was in boxes, that I would be flying back into town and asked if they could do an estimate. I was assured that it would be "very accurate", and even though things weren't packed, that Mark could still estimate how many boxes it would be. He came out, scanned boxes, we walked through the entire house. Everything we were taking was either in the basement or the garage. The rest of the rooms were empty, as we were getting ready to lay new carpet before the house sold. In April 2021, I called them to schedule the move and told them 90% of the stuff was now packed in the garage. They scheduled pick up for April 30 (Friday). On May 3rd, they called to give me the final total and it is $2,700 higher than the estimate. Mark has given me nothing but excuses as to why he missed on the estimate by 3,000lbs...said there is nothing in his estimate about items in the basement and he never went down there. When I corrected him and said that I DID take him down to the basement, he said there was too much stuff in the house, that he was unsure/confused about what was going and what wasn't, that he was confused and maybe he included the items in the basement with the ones in the garage. Nothing was ever mentioned to me about confusion during the original quote and no one ever suggested that they come out to re-scan after everything was boxed and in the garage. He has told me they are too busy, that they can't keep up with the demand, that he wished I would've called someone else for a quote, that he is going out and doing quotes to decide if they will even take the job or not. Regardless, neither Lane's or Allied has been willing to make it right so far, my stuff will arrive in 48 hours and we are left to come up with the additional $2,700... read more

On 8/20/2022 Lane's Allied Movers from Lima Ohio arrived punctually to load my 3800+ square foot house full of my precious items on their semi. I was impressed with the professionalism and care given my possessions by Todd, Jolene, Tracy and Haley. They worked very well as a team, were pleasant and respectful to my belongings, myself and each other. I am so very pleased and only wish that I had found them before being scammed by "a top rated online broker." I am very satisfied and grateful for their professionalism and for alleviating my anxiety. read more

My wife and I stored our entire home with lanes for 12months! Everything in storage was exactly how we left it, when the guys came to unload they were very professional and well mannered. We don't plan on moving ever again but if we do we will be calling!!!! read more

Lane's is the moving company who moved my household both in 2014 and now in 2016. Both times, I had outstanding service. Everyone was punctual and my move was completed quickly and everything placed as I asked. Not a single item was misplaced or broken. Everyone was professional and polite. I would really like to thank the crew again. The most surprising part of moving day was how appreciative they seemed when I gave them a tip. I was more than happy to do it - the service, again, was impeccable and they richly deserved it. read more

We recently used Lane's services to move my mother to assisted living. The moving team was the best. They treated mom's things like she would have wanted. No time was wasted getting to the task at hand and no steps were wasted. Friendly, courteous, organized and helpful placing items in her new place. I have already recommended this company to some friends and would highly recommend them. read more

Mark Bowsher the sales manager gave us an estimate to move us just across town. When he gave us the estimate he never said anything about boxes or bins without lids and he marked all my very costly 300 board feet of Hickory as " 1 lumber ". Well the movers left all our boxes and bins with no lids, left my lumber, left pieces of a very large entertainment center in the driveway, then had the nerve to charge us overtime. We will never recommend them again nor use them if needed. read more

Lane's Moving & Storage moved us in August 2018. Mark, the sales manager, came to our home and provided an estimate. He also assured me how accurate his estimates are. That he "has done this a long time and I will be shocked how accurate his estimate will be to the actual cost". His estimate was nearly $800 under the actual cost and we moved A LOT of the items he estimated ourselves. His estimate was easily $1000 under what we actually had to pay. We added them packing our items based on his estimate and assurances as to how accurate it would be. We would have never added the pack if we had an accurate estimate. When I tried to call and talk to him about the huge discrepancy he never returned my calls or emails. Terrible customer service. read more

Lane moved us 08/18 and the guys that moved us were great. They worked incredibly hard to pack and move us. Our issue is not with them. Our issue is with the guy that came over to estimate the job. He assured us that his estimate was very close to what it should cost because he had been doing this for so long. My wife moved the entire kitchen to our new house so that was one room in the estimate that they didn't have to move. We also left the washer and dryer at the old house and they had those in the estimate. When the movers were done and ready to leave the bill was increased by 25%. That's right the final be was increased by 25%. When we called to ask the reason for the increase because my wife had moved one of the rooms in the estimate. We received no call back. It has been 6 weeks now and they have not returned our calls. We will never use lane again. Beware if you use lane and know that the customer service it not good. If we hear from lane in the future about this we will post it here. But for now they get 1 star. read more

Only 2 guys came out for a 1200 S.f./3 bedroom house. Was not their normal truck so spent much of their morning adjusting the truck. They were also late in getting to my house by more than an hour. 6-7 hours to load. For the drop off at my new location the 2 men unloaded to a 1000 s.f. apartment in 2 hours. They didn't lay anything down to protect my floors at my new location. They left items that wasn't mine. I had called the company to alert them of these items and they said they would be around the following week. So it was an inconvenience for this stuff not mine to be at my location for a week. Then when called after a week they said they meant to call me about throwing the stuff away, their insurance will cover the replacement of the items. Unhappy that I had to keep in touch with them to know anything. Guess it is good I am no longer in Ohio to use them again. read more