Local move from house in Barberton, Ohio to Parma Heights, Ohio. Moved from a 4 bedroom house to a 3 bedroom house. Both homes had bedrooms upstairs and a basement. Most belongings were packed in boxes and containers. The boxes were clearly labeled where they should go in the new house (2nd floor bedroom, living room, 1st floor bedroom, kitchen, basement). The movers asked where to place the furniture. Unfortunately almost all of the boxes and containers were loaded into the basement and stacked 4-5 boxes high, completely filling up the basement leaving no access to the furniture in the basement. Then, to add insult to injury, the final price was almost $2,000 Higher than the original quote. CJ did finally adjust the price down by $1,000 because of the damage to our antique dining room table and other factors.
When I expressed my dissatisfaction with CJ, he was defensive, denied any wrong doing and was insisting nothing was his fault.
My son and daughter in law spent two months moving boxes and containers up the stairs so we could unpack where the items belonged. Additionally, most of the wood furniture was scratched and scraped during the move. Probably because none of the furniture was wrapped or protected properly.
The initial estimate was done by having me take pictures of each room on my house, garage and patio. Obviously not a very reliable method.
Overall this is a nonprofessional, start up company trying to cut corners at the expense of the client. Do yourself a favor and go with a more seasoned, professional moving company like Two Men and a Truck! read more
