I find the staff here absolutely fantastic! Whoever does their hiring is doing a stellar job. I have never had a bad or mediocre experience - the level of customer service and the personalities are perfect.
As a matter of fact, I recently stopped in looking for a specific item. Staff were not only helpful in finding what I needed to buy, but I was pleasantly surprised to get a handwritten note from the sales staff who helped me! She sent well wishes for the event I had been shopping for, and it wasn't just a one line note. She added enough detail to personalize it in a thoughtful way. I loved the personal touch!
The store is always, well stocked. The dressing rooms are extra roomy, the right temperature, and always clean and fresh.
The sales people are extremely helpful while trying on different items - exchanging sizes, offering helpful suggestions on alternatives, and giving their opinions (when solicited) in a sincere and respectful way when a curvy sister needs an extra set of eyes in making a decision. They also do bra fittings and make you feel at ease.
Pricing is what I expect for new clothes in plus sizes. I think they're reasonable. A shopping trip is not inexpensive though. So I do have to mind my budget in deciding how much to spend.
I enjoy the selection - from casual to dressy clothes, accessories, undergarments, socks and shoes... and pajamas! PS I LOVE their pj's! Every year I buy a few new pajama pants - super comfy, durable, and cute with different holiday themes!
I love that you get points to spend from your purchases. I can't always spend them though before expiring. I don't buy clothes THAT often, but sometimes timing works out where I y'all get me spending if I see something cute. So, keep the clothes cute, ya know LB?!
The store in the South County Mall is great, but really my experience has been the same no matter the location.
Keep it up, Lane Bryant! I'll be back. I've got points to spend and holiday pajamas are here! :) read more