Absolutely horrible customer service. Save your money and go somewhere else. No wonder their…read moreratings are as low as they are. At least I ruined their conversion by not buying anything.

Arrived at the west county location at 7:40pm on 9/22. My daughter and I were shopping for a dress…read morefor her homecoming. We were greeted with "we are closing in 15 minutes" with a snotty tone. My daughter really wanted to try on some dresses so we quickly found a few to try on and stood in line for the dressing rooms. There were about 6 dressing rooms, but the staff had already closed/blocked off 2 of them even when 4 people were waiting in a line ahead of us to try clothes on. We waited in line for about 10 minutes, then a clerk walked up to us and said we couldn't try anything on because they were closing. This was at 7:50 with 10 minutes left to closing. I asked why we couldn't use the 2 dressing rooms they had blocked off and she replied that they closed those already. Had they been open, everyone in line would have been able to try on the clothes before the closing time. Very rude customer service. It was clear the clerks had no care for those shopping, they just wanted to close the store early. I won't be shopping at this store again.

Great store, so many cute things that you will not see in other stores in the stl area. Great staff…read morewho is not only helpful but so friendly! You are missing out if you do not go check this place out!!!!

After stopping into the UPS store in this shopping center to return some online purchases, I…read moredecided to duck into Cohesion Boutique next door for a fix of brick-and-mortar retail therapy. Although Cohesion has only been open since September 2018, it is a compelling addition to this shopping strip. Immediately upon entering the store, I was struck by how good everything smelled, as well as the chic yet relaxed style of decor. Heather, the owner, mentioned that the candles are available in store, and shared her plans to branch out into more home accents and decorating items, in addition to the women's clothing and accessories currently offered. As far as the clothing selections, the items are unique and run the gamut from more dress-up dresses to everyday wear and athleisure, with a smattering of-the-moment sweaters and scarves in the mix. On my visit there were a number of cute jackets, including a white parka with an adjustable drawcord collar, and a crushed-raspberry colored velvet blazer. I ended up with a not-so-basic LBD with a lace panel and exposed back zip, and a tie-front striped button down shirt that can be transitioned with the seasons. Inventory changes on a weekly basis, and there are only a few selections of each style available in every size--all the more reason to snap up that favorite piece right when you are eyeing it, because it might not be there the next time.

Paperdolls Boutique is my all time favorite boutique. The staff is always friendly and willing to…read moregive suggestions based on what you're looking for style wise and for your budget. The atmosphere is always clean and organized - not to mention they usually have a candle lit that smells amazing! They can be a little pricey, but I wouldn't say it's out of the range of normal boutique prices. They have multiple locations, which makes it easy to stop in no matter where you live in STL! Highly recommend!

So glad I decided to stop in to this location after having a bad experience as the kirkwood…read morepaperdoll. Staff at this location was very helpful and friendly. Have the cutest selection and seem to have new things weekly. Found some great gifts for Christmas, love the wine wipes for the teeth!

Super Cute Super Help and Perfect size. especially for a size 0 .. Thank you made my evening super…read morenice... and stylish... Dr K

Very cute place! My only complaint is that me and everyone that i talk to feels judged every time…read morewe walk in there.

This is a favorite go to place of mine to shop at when I am looking for something different. I am…read moreso happy that one has opened in west county mall. The only time I got to shop here in the past was when I was in Chicago. I love the variety of clothing that they have from formal to fun. I'm not a fan of the shoes or the return policy but besides that Akira is definitely a great place to shop.

Nowadays it's so rare to get the level of customer service I receive every time I go into the West…read moreCounty location. Every employee I've encountered there has been great, but my absolute favorite person to work with is Jackie. She always remembers me, always knows what I like, and how I like things to fit. I literally can't remember the last time I've had customer service this fabulous. Aside from customer service, the store always looks good and easy to shop.....which is not an easy fete when a store has as many products as Akira. I will absolutely keep shopping at this location and telling all my friends to do the same!

I love Altar'd State! The staff is super friendly and the store is so aesthetic. (Just look how…read moregorgeous the dressing rooms are!!! Definitely the fanciest!) Staff members write your name in chalk on the door of the fitting room when you go on to try clothes and will grab different sizes for you if you need! That being said, clothes here are definitely on the pricier end (shorts for $36, tops $50s, dresses from $70-120s) but the dresses are really good quality. There is a section towards the back that is clearance/sale where you can find stuff significantly marked down (from $78 down to like $30). However these are often XS or XL sizes.

I really don't go to the mall anymore but I have been looking at some Altar'd State items online…read moreand I don't know how their sizing works or what the stuff looks like so I decided to stop in on a Sunday and see for myself. I think this makes me basic but their in-store holiday aesthetic really was a hit for me today! I want everything in the store that says Diet Coke and Ford Bronco. I love the ornaments and I don't even decorate for the Holidays. I did not have luck in the dressing room today but I'll be back and I'll be stalking this merch online where I belong.

Great little local shop for your personalizing and gifting needs. They have an extensive selection…read morewith lots of high end brands such as barefoot dreams, jellycat, weezie, thml, Kendra Scott, etc. Tons of items including home decor, clothing, kids, toys, jewelry, accessories, etc. Many of which can be personalized! Gifts for all types of occasions - housewarming, bride, baby, yourself! They actually have a large selection for clothes, outside of typical personalization or gifts. I was pleasantly surprised with the large selection! I worked with Margy who was super patient and helpful with all my questions and ideas for personalization. She helped me find the correct item, size, use the dressing room, etc. She went above and beyond in terms of customer service! The wait time was 5 business days to personalize which is very reasonable. I got the call my items were ready on the 3rd business day. I imagine the wait time might vary! They are willing to personalize outside items if they can. I was disappointed but understood that stuffed animals I brought could not be personalized because they were not flat. Similarly, the tricky thing is knowing what can be personalized and how as a customer. Some things are clear or there's samples but lots of items especially for stuffed animals, I wasn't sure. Items turned out as expected and perfectly! They also offer free gift wrap which was nicely done. Convenient location for me as well. I'm excited to come back for future gift needs - and for things for myself :)

Extensive section of gift ideas. Creative ideas for personalized gifts four anyone on your gift…read morelist. I feel like I could spend hours here and not see everything. I brought in a sweatshirt to be embroidered. I thought it was unnecessarily expensive. Some shops in the mall can do custom embroidery in an hour for about half the price but I try to support local businesses. Then when I picked up my item I felt like the embroidery looked awkward. Maybe I just picked a bad font but it is a cursive and it didn't flow. I'd be willing to give the shop another chance but I'm hesitant to recommend the embroidery. If you're just looking for gift ideas this place is very fun.

Bad experience at H&M today. The cashier was rude, didn't greet me, and made an unnecessary comment…read moreabout how I should have combined my items--even though they were from separate orders and had to be processed individually. He also didn't say anything when the return was finished and just started talking to another employee, leaving me confused. Very unprofessional and poor customer service.

This is my favorite H&M in the area. It's clean and the staff are always friendly. I walked in an a…read moresales associate named Johnny greeted me. I looked around and found some nice stuff on the clearance rack. When I went to go check out Johnny was there again to help me out. He also got me signed up for the rewards program. Super nice guy and good customer service.

Nordstrom's around the country, and the Rack outlets have always seemed a bastion of looking well…read moredressed. I have found the Rack stores locally to be more in line with clothes for a labor gang or a shift at the auto salvage yard. Very disappointing...

Pretty interesting you can't return new unworn pjs washed and showing damaged from The Rack…read moreManchester, MO store removing the sensor. You've been warned. Just wear the clothes and take your chances. I guess the $15 loss will impact the bottom line more than losing a loyal shopper. Not even store credit offered.