Good selection. Always a nice assortment of staples and new items, in a wide range of sizes (especially for skinnier folk, which is a lifesaver for me personally.)
Meh service and staff. This place can be near empty and I'll still end up having to wait 10+ minutes to check out. Deals are no better in store than online.
Also not particularly friendly to younger shoppers. Multiple times now while visiting, staff have been unable/unwilling to check their inventory, give advice on pieces when asked, but still have the time to give me side eyes while I shop.
It makes for an uncomfortable shopping experience. And a bit rude? I know theft is worse with young people, but if I walk into your store wearing half of your collection, maybe take the hint that I'm a loyal customer? The deals in store are no better than online, thus the whole point of shopping in person is to make sure things fit, and for the service. Lately I've found myself heading to Banana and Nordstrom instead, simply because I know their staff are eager to help.
The other thing I'll say is that, having visited this location for about a decade, every once and while I do have issues at the register with being charged more for items than the listed prices in store/sales not applying, so make sure to check the total before you swipe your card. read more