The ladies working at this Torrid location were by far the most friendly and helpful!!! I came to…read moreTorrid looking for "the perfect party dress" and they helped me right away. I told the ladies I was dreaming of sequins. And that is exactly what I got. I couldn't believe it! A dress finally in my size that was exactly what I pictured in my head. Although due to Covid-19 the fitting rooms were unaccessible, I was assured if anything didn't fit right at home, I could bring it right back! (Even the clearance stuff) I brought nothing back. Everything fit like a glove!! My small party of 3 was a success. Celebrating 10,000 sales on my Etsy store. And I had the dress of my dreams!! Thank you Torrid ladies. I wish I had gotten your names but all of you made me feel so special. This location is by far my favorite. And so close to my home. I will definitely be back!!

I came in a few times and each time I am always greeted and ask if there's anything they can help…read moreme with. Seriously great customer service. The first time I went it had a great selection but the second time it didn't so it's definitely a hit or miss. Overall great store and shop my favorite torrid store in San Antonio!

Good Nordstrom rack, with men's, women's, kids, bags, cosmetics and houseware sections…read more They have a big candle selection at this location. Great service which is standard for a Nordstrom rack and typically not much of a line at check out.

Excellent clearance section. Didn't get much picture I was so busy with shopping. Lots of work out…read moreclothes and free people selection. Dresses with good price point. Love the Birkenstock selections as well including the skin care. This Nordstrom rack. So organized and clean. The staff was busy but helpful.

Nordstrom at La Cantera is one of the nicest locations around. The store is incredibly clean,…read morebeautifully laid out, and everything was in stock. I ended up needing some help finding a specific size, and the salesperson went above and beyond to grab what I needed.

Was invited to the Beauty Trend Event, the Skinfluence Festival last Friday, March 13 from 5-8pm…read more Holly Hoffman, the Store Administrator informed me of this specific event and Kay Soria had notified me of the 15% off Beauty sale from March 9-March 15, 2026. I RSVP'd and attended the festive event. I checked in and received a raffle ticket. You could see how they cordoned off the Beauty section as only guests w/RSVPs were allowed in the event. I could see different sections where they had demos for makeup, hair, skin, eyebrows, skincare and perfume. Angel saw me looking towards the first stop which featured Concealers and Setting Sprays by MAC & Charlotte Tillbury. She assisted me then passed me off to Lauren who helped apply some products and give tips. I showed her a list of my makeup which she had some in stock but had to ship others. When Lauren was applying my makeup, Angel was so sweet and brought me a Margie when I said "I should have a drink!" Lauren did great as she had to color-match me from several lines. She helped me find some products. Jordan from MAC came by and suggested a hydrating spray and the order of applying skincare since she said she was an Esthetician. She was bubbly, friendly, helpful and very positive! She was even giving me hugs & high fives! Now that's the Nordstrom service I'm used to! They had a DJ, Cotton Candy Margaritas, Bottled Water, Coca Cola, Charcuterie Bites, a cheesy Mac n Cheese type of dish and festive cake bites. I went to the Jo Malone section and a rep showed some fragrances. The DJ music was so loud so I walked out to get another drink and bites and came back to the Lancome station looking for a product and was helped by a woman holding raffle tickets. The main rep was busy so she helped shade-match me. I had to order online since that product was out of stock. Then she walked me towards the fragrance section. Another rep helped me as I was looking for Jasmine scents. She offered Diptyquem, Gucci, Good Girl Jasmine & Tom Ford's Jasmine. They didn't have samples for Good Girl & Tom Ford so she said to check Sephora. While checking out the scents, I heard my name being called for the raffle so I excitedly showed up to get my prize! Yay!! I went back to the fragrance rep and asked her about the Estee Lauder perfumes so she walked with me there. I was interested in a Gardenia scent so I asked if I could have a sample? She said sure and walked away. I sat for awhile waiting for her until the Estee Lauder rep told me she thinks she ended her shift?? The rep made me a sample. I thought that was inconsiderate and just a "Someone will help you momentarily..." or something to that effect would've been nice. Usually Nordstrom reps are mindful and respectful of my time. At least the Estee Lauder rep followed thru. The Beauty Trend Event was nice on a Friday evening as they're usually on a Saturday when everyone's shopping and it can get quite hectic. It was a pretty fun event and the theme of raffle stations where you can try different products was a great idea. I hope someone sends me a list of demos next time so I can prepare and check out products and reviews ahead of time. I like the convenience of being able to pick up items at Nordstrom Rack since there's one near me vs. driving all the way to Nordstrom La Cantera.

Meh selection but the part that threw me off was the service. When we walked in, a lady came near…read moreus, looked at us and then walked away. She never made eye contact or said anything. Later when we went to the dressing room, while I was waiting for my boyfriend to try out his clothes, she went to the dressing room area and just walked away. Even when we went to the back of the store and there was another cashier, we never got any acknowledgment of our presence. Only after we purchased an item did people talk to us. Quite odd considering we were the only patrons.

I'd rather be with my Bae crew, which is Bae and the kittens…read more As Barbie always says, if your father is a lawyer you probably shop here, they're well-stocked with their button shirts and trousers and expensive men's outfits. What I like about the place is that they are located in the beautiful Alamo Quarry and they have some really nice sales associates, more so than the one that we went to in Dallas just a few days later. We didn't buy anything from either store, but we like to go in a lot of different stories so we get a good idea of what we want.

Spending too much money makes me ill, but it doesn't make me Jill…read more They have shoes and clothes and accessories that a lot of women seem to like in the high-end price range, and some things that are mid priced, and they're located all over the place in a lot of shopping malls. They have plus size things as well. Barbie didn't really go for anything that was in this location at the Alamo Quarry because she tends to shop more scandalous. However we did think it was a nice store with really nice employees. We were only in here five minutes.

Store was nice, they gatekeep the 00/0 sizes online for some odd reason, there was also this husky…read morelady who was trying to be the star helper or something because when this other nice lady was trying to help us with finding the right size pants, Mrs. Knowitall kept saying "that's not gonna fit her" "she's too skinny" as if we were even talking to her to begin with. I wish I could give this store one star for its horrible hospitality and poor judgement on hiring their employees. Thank you, you guys have personally made my wife self conscious about her size.

I'm not sure how this location is still open when the customer service is terrible. The high level…read moreof unprofessionalism is surprising to me for a store that is known for to be very calm and peaceful. The manager is so rude to everyone she comes in contact with and she makes her staff behave the same way. This store does not value customers at all and the CATO corporation needs to do something about it since there are so many bad reviews for this particular location.

Worst customer service I've seen. The sales person was on the phone at the register loudly talking…read moreabout a new hire, meanwhile a line is forming at the checkout and at the dressing room. The sales person never acknowledges any of us. Then she looks up and goes and opens the dressing rooms and returns to her phone call like she's the only one in the room. I was on my break from work and didn't have to wait around. Cato lost my sale and my business but apparently they're doing fine because the sales person was also loudly discussing the total amount of sales they've had for the day. Good luck to y'all...I'm returning to online shopping!

23 Dec 2023 I was…read morereally looking for the hair salon to check if they had a particular product. I asked the first clerk I saw in fragrances. She wasn't sure where the salon was, but the gentleman she was speaking with (he also worked there), said to follow him and he'd take me to the salon. You can't get to it directly, he said. What!? Something about while the salon is part of Saks, it's not really part of Saks. Oh, okay. Well, we go in the back area where inventory is stored, go through a couple of hallways and doors. The last door puts you outside on the sidewalk. The salon entrance is only accessible from the outside, no inside entry. Who knew? After all this, they didn't have what I was looking for. Oh, well.

Norma at the Parfums de Marly fragrance counter was very unprofessional and bleak. We visited…read moreFebruary 16th, 2026. Not once did she speak a word to me or my friend while we were sampling, didn't offer any assistance or even acknowledge us. I'm willing to bet that it was because we looked younger and there's this stigma (especially in the fragrance industry because I work with fragrances), that the younger audience doesn't buy anything. Not only was Norma very unwelcoming and inhospitable, I also observed her eating chocolate pretzels right in front of us while scrolling on her phone. This was a very gross and unprofessional representation of Saks Fifth Avenue and Parfums de Marly. Norma needs better training because she seemed very comfortable doing this as if she does it all the time. There is one bright side to this story though; Patricia came to assist my friend and I and actually spoke to us like we were human beings. She seemed happy to assist us and even made light conversation with us. I felt a lot more welcome speaking with her. Norma could learn from her. If Saks Fifth is comfortable with having their name and luxury brands represented so sloppily, it's only a matter of time before this location closes. Very disappointing experience.

Haven't been in years and was pleasantly surprised…read more Positive energy, clothes were more mature than expected. Priced reasonably with lots of sales Sadly this quality of clothes is now everywhere. Not the best but also not Walmart quality so sufficient for everyday shopper and dress Liked the men's wear selection with button down shirts Women's sizes def are much larger and lots of cropped tops In the back are kids and baby clothes In the front lots of goodies from candy to jewelry and surprised by Burt's bee and makeup from ELF Staff friendly, mostly young but knowledgeable Rejoined the rewards and club. They still had me on their system after all these years!

This old navy is always organized and clean. Customer service is always great. They have multiple…read moreclearance areas which is great! Good selection and great value. Definitely one of my favorite old navy stores.