I'm gonna hold on a strong four stars for Macy's after shopping them several times for Christmas…read more The service at the perfume counter was excellent and I made a purchase. The extensive stock of varieties of fragrances was quite remarkable. I was taken back by the prices, but they offer quality products like Chanel and Dior. I also got a watch adjusted from their watch department and was very satisfied. Unfortunately they were short of staff, so the wait exceeded 30 minutes. The adjustment was complimentary. Finally, my daughter tried on shoes and received excellent service. However, she did not find what she was looking for. I will continue to shop Macy's.

It was good. I had a great shot on escalators and elevators. I recorded some elevators and…read moreescalators.

The service was great super cute clothes! The stuff is worth the price has a lot of good value!read more

Found my way inside because they had all their Sun Bum SPF products at 50% off which was a steal!…read more Super thrilled with my haul on that. I also browsed quickly and saw the cutest water bottles, accessories and clothing. But the SPF is what got me from jump. The associate behind the register was sweet and friendly and kind. A great experience from start to finish.

Had an issue where I was double charged an item. A whopping $50 extra added to the bill. A lot of…read morestuff happened in the week that these items were purchased and i didn't notice it until I got home(I live out of state) I called may 7th and the items were purchased April 29th. I spoke to Ashley and she was able to get the issue resolved while we were on the phone. She was very apologetic, which I think it was my fault not to check right away, but she took care of it right away. Great customer service from Ashley.

BEWARE: You might get double charged!!! If I could rate my…read moreexperience a 0 I would. I went to Old Navy to get some business casual clothing and with the expensive prices, I only managed to get two items. I went to H&M and got 10x as many clothes for a fraction of the price with the same quality (shoutout to H&M). Besides the expensive prices, the store was okay. BUT ... once I realized Old Navy was ripping me off, I made a SAME DAY return. The original purchase (made on 8/6) came out the same day (8/6) and I expected a few days for the refund. HOWEVER, two days later (8/8) I received another charge on my account of the same amount and a refund shortly after. So, basically, my card was DOUBLE CHARGED and I only received ONE REFUND. I came back to the store to get it all figured out but of course, they couldn't find the transaction. With both withdrawals posted to my account, I asked my bank if it was on them and if so to just dispute it, and the bank assured me that the double charge came from TWO DIFFERENT REGISTERS at Old Navy! I am highly disappointed to say the least. With over an hour of my time wasted at the store and no help from customer service, finally asked my bank to dispute the charge. I will NEVER be returning to Old Navy.

Brooks Brothers has always been a favorite. Dating back to early 2000 when all of my business…read moreshirts were purchased from them. Now I do more mail order. Find them located in Virginia Beach Town Center behind the Cheesecake Factory with off street parking and free garage parking. Today I had a few gifts to pick up and no surprise the experience was exceptional. They had 30% off, plus clearance items on Christmas Eve and was open late afternoon. The clerk was knowledgeable about the products and stayed with me to assist. I was also surprised they had plenty of staff given the day. I had also purchased a blazer for my son just weeks before. Checkout was smooth and Brooks Brothers has the best gift boxes, they are beautiful. A hard copy receipt was placed in the bag. If you desire classic upscale quality clothing BB is a great place to start.

I came in here and looking for a suit for me and my groomsmen. I was immediately greeted by Matt…read morewho introduced himself and asked me about my needs. I told him my budget which was unfortunately out of range for the store. Matt could have easily ended the conversation there but he went the extra mile and did my measurements for me and gave me some suggestions of places that would fit my budget. This was a refreshing experience as other suit shops I felt barely noticed after being there for over 15 minutes. Thanks Matt for providing exceptional customer service.

We have shopped this store a few times and recently made a purchase for my daughter. Conveniently…read morelocated inside Lynnhaven Mall. It's a small store, but they do pack in a lot of merchandise in. Service was friendly overall, but noticed when packed on one visit slow to greet. Once we had assistance service was strong. My daughter was measured up and quickly decided on a pair. Pricing is higher than some places, but compares to most name brand. They have more than shoes. Other accessories such as a variety of shoe laces and hats are a big draw. Clothing for adults and children too! If you cannot find what you're looking for on sizing, or style free shipping to your home was offered. Checkout was prompt. They will ask you for email for deals, so if you like spam go for it. But all joking aside if you are a big Van customer this is something you should sign up for. If you complete the survey w/ code on receipt you have a chance to win a free pair of Vans. I would recommend and return.

Not only do they have a great selection of different styles of vans for you to choose from but they…read morehave them from infants to adults as well. They also have the latest styles and new arrivals available. As you have the opportunity to put a whole outfit together from the various shirts, shorts, underwear, shoe laces, socks, and hats. As the staff will help you with your selections by giving you good options and different choices, they will gladly find it for you and if by any chance they've run out. Their great personality and attitudes will make your shopping experience a pleasant one !!!!

I visited this store while I was in there area & had some items from aerie that I needed to return…read more I felt that this store was very clean & well organized with everything in its place. They had a wide selection & a large inventory in clearance too! Chrissy & Kas helped me with my return & check out! They were super friendly & offered exceptional service. I highly recommend this location!

Last Saturday I popped into the American Eagle Store next to target in Greenbrier area. I went to…read morecheck the sales, but stayed for the awesome service. The selection is not a big as the Lynnhaven store, but everyone there is so friendly. I was so happy to find some great deals. I just wish they had an aerie section instead of a mens section. For the amount of times I've gone to shop here I've honestly have never seen any guys shop here. I will still be back for all the sales and nice staff.

Ngl I've definitely spent a couple thousand here. I love a lot of their products, especially their…read morerock revival jeans. Wish they had exotic boots. For the most part great service, Ricky is absolutely amazing. A lot of the people here tho definitely brown nose to make sales and are pushy. If they don't products in store they'll help you find it for you both in and out of store. Ricky has always helped me and has always been a great help and is the best person to help from, in my experience shopping here. Their jeans last forever, I've definitely put mine through the wringer and they still look like new.

I've been a fan of Buckle for several years. A gal pal got me addicted to Lucky jeans and since…read morethen I have always bought jeans at Buckle. The staff make commission so they do tend to lean towards the overbearing side by bringing you a bunch of items and trying to get you to buy all kinds of things that you probably don't need, like, or want but they will cater to your needs and bring you whatever you want or ask for while you are in the store which can be nice if you know how to handle it... Since they no longer apparently carry the Lucky jeans I now wear their BKE but I am a picky jeans gal and am particular about the style of the back pockets. They have a beachy, shabby chic, grunge-type style if you ask me... torn and rhinestone jeans with faded T's and lots of Hurley stuff... I typically only buy jeans here - I do love them - but the shirts are not my style. My husband bought jeans, shirts, t-shirts, hats, flip flops, etc. I enjoy shopping here but, as I mentioned above, make sure you are firm about what you do and don't want or like when you first start working with one of the employees inside, otherwise they will waste your time showing you a bunch of things you probably won't even like or want to wear...

If you are a fan of Soma and have been sad that there is no local store on this side of the…read morewater... be sad no more! A bright and shiny new store has opened in The Promenade Shops at Hilltop and is located just to the right of Aldo's Restaurant. Loaded with all the goodies you expect like tons and tons of bras and undies and PJs. There is also a selection of activeware and strapless bras and bra care items. Online returns are accepted here too - just not outlet purchases.

I was really impressed with my shopping experience here! I went to the store for an online return…read more The sales associate (Kelly) was very friendly - quickly processing the return and resizing me so I had the correct sizing! In addition to friendly and helpful customer service - this brand has great high quality and comfortable products. The store itself is also well organized and clean. They have a great return policy. For full priced bras they have a 60 day return policy so that you can return it even if it's worn if you're not happy with it! They also have a bra donation program with local women's shelters. If you have bras to donate you can bring up to two a month and get $5 added to your rewards program. Overall recommend coming here for high quality and comfortable bras. Their rewards programs, returns and community outreach are excellent as well!