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11 months ago

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11 months ago

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10 months ago

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Kohl's

Kohl's

(30 reviews)

$$

I went Kohl's to look for some earrings and jewelry. They had a good selection! I got some nice…read moresilver and gold dangly earrings. Staff is friendly. Prices were good. I came across some toy stuffies based off of book characters. I bought some for my young niece for Christmas. I'll definitely be coming back for holiday shopping. They have everything! Bathrooms are always clean, parking is ample. It's in a good location next to Sam's circle . Pretty cool store!

Kohl's runs consistent sales on merch for the whole family with the convenience of phone/online…read moreordering. This visit was an in-store pickup of such order, purchased with Kohl's cash (their tiered incentive program for dollars spent between various dates). It was the only location that had all of needed items in stock. Neckties for my sons - one black, one blue - and a long sleeve shirt for me totaled $50 but only cost me $6 after Kohl's cash and a sale coupon code. Cool thing was my Kohl's cash had actually expired the previous day BUT the fab customer service reps helped me redeem it! Received an "order pickup ready" email and text message 4 hours after placing the order. Per email, I located the red online order pickup kiosk in the men's department (there was a sign hanging from the ceiling). I showed them my ID, then they scanned the pickup barcode within the email. Employee disappeared for a few minutes, only to reappear with a bag filled with the items I ordered. Total time for online pickup: 5 minutes. Sadly, the shirt appeared small so I attempted to find a bigger size to do an exchange. It was a HOT MESS! Clothes out of place with no apparent order/organization. Some Star Wars graphic hoodies, some flannel shirts, etc. I asked the pickup employee for assistance but she just pointed to the young men's department that I had already looked through unsuccessfully. After aimlessly looking again, I asked her to call an employee over to assist me. He arrived, went to the area I looked in, but couldn't find it either. At long last, out of the corner of my eye, I spotted the long sleeve on a table, buried under a myriad of short sleeve graphic shirts. Total time for finding even swap shirt: 50 minutes. One of the ties appeared a tad different than the online pic, so I continued my in-store quest to find an exchange worthy boys neck tie. Looked around myself and struck out. After I asked an employee, he honestly replied "I don't know but I'll try to help." BEST, HONEST ANSWER!! We eventually did and the exchange at the customer service counter took no time at all with no additional money spent! All in all, a good customer forward facing company with relevant brands and enticing sales, but if you go in store, you're on your own.

Peake Chic - womenscloth - Updated May 2026

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