I always have dental needs so it's important I go to a dentist I can trust and not make it a…read morestressful experience. My first visit went well for exam and cleaning. Parking was easy. They took me in right away. I was able to discuss my plan with the Dentist and he was friendly. The assistant was nice and the practice just moved into a new place so everything was new and clean. The xray machine was interesting. It was portable and looked like a camera. I will continue my treatments here and see how it goes.

The doctor is patient, informative, and knowledgeable. Victor is the best hygienist, he cares. He…read moretakes his time. He's gentle. The office is clean and calm. Hands-down, the best dentist I've ever been to. Blessed to have found this dentist 2 years ago.

I really appreciate doctor higgins and his team. They are quick and efficient without roughing…read more Explain things very simply and make recommendations that are appropriate.

I had three cavities taken care of today by Dr Higgins and I must admit, I was pretty nervous going…read morein since I hadn't needed a filling for decades. He and his team helped ease my nerves and make me feel comfortable. He did a fantastic job on my teeth. They look amazing. Thank you for all that you do. Also, I want to give a shoutout to Brooke for always doing a fantastic job cleaning my teeth. She has the perfect touch.

Very polite and caring . Professional s in every area. The office manager is amazing as well as…read morethe entire staff

My sister told me about this place, and even though they don't take my insurance (Health Net…read moreDental), I went with her for moral support during her root canal. The office is really clean, smells good, and everyone there is so friendly and patient. Before they started, Dr. YongTae Park explained everything clearly, including what he would and wouldn't do based on how her molar looked. Since my sister was pretty nervous, both Dr. Park and his assistant were super sweet about checking in on her to make sure she was okay. I ended having to wait back out in the lobby while they started in the back. They began around 10 AM, and we were out by 11:20 AM. Of course, every case is different depending on how bad it is, but everything went smoothly. My sister said she LOVES it here! If they took my insurance, I'd totally come here too. I highly recommend them!

Are you looking for a dentist who always puts his patients first? Who is calm, caring, supportive,…read moreand never hurries his work, or the appointment? Who also has a wonderful staff that assists the patients with whatever their needs? Then Dr. MARC ENGEL, DDS is the dentist for you! You can reach him at: Engel Family Dentistry (916) 542-1215 https://www.engelfamilydentistry.com/

Dr Engel is amazing! I was leaving for a 10 day cruise to Alaska on Sunday when Friday early…read moreevening one of my front tooth crowns fell off. Needles to say I was freaking out! How could I go on a once in a lifetime cruise with front tooth missing??? I put a call in to Dr Engel about 8 that night, left a message and my phone rings about 10 minutes later. It's Dr Engel. He asked me about the tooth, had me send a couple of pictures then scheduled me to meet him at his office on Saturday morning! After about 25 minutes I had tooth again. Dr Engel went above and beyond to help me out. I will forever sing his praises. Believe me if your looking for a great caring dentist look no further than Engel Family Dentistry in Folsom, Ca.

The whole team at Foothills Dentistry were all very helpful and polite, i felt very comfortable…read morethroughout the procedure, i had a filling that was close to a nerve and they did an amazing job! Easy 5 Stars

Amazing experience :), I just had my first cleaning at Foothill Dentistry in Folsom and was very…read moreimpressed. The office was clean and followed good protocol for Covid prevention. I felt welcomed and safe there. The staff was very sweet to me and very professional. I appreciate that Dr.Pham went over everything with me before performing the service. She is very patiently worked on my teeth. I will recommend Dr.Pham to my family and friends!!

Highly reccomend Dr. Ogan is very detail oriented and caring!read more

I have been a patient here for a very long time and have always received amazing care. The staff is…read morevery kind and sets a comfortable environment. Absolute quality care!

I went here looking for a standard cleaning as I intended to use my last month of company insurance…read moreI had access to. I was hoping to receive a normal examination (X-ray) and cleaning and signed written consent forms for exactly this and confirmed with the receptionist that it would all be covered IN FULL by my insurance. After the X-rays were taken I was informed I had "extensive" tartar buildup, a wisdom tooth that was growing sideways and some major cavities. All of this advice is fine, as I have been informed about these same cavities and conditions for many years with a prior dentist with no actual progression in decay despite its severity. Then without my written consent for a deep cleaning, the doctor applied local gel based anesthetic and did a "deep cleaning" on all of my teeth for a total of 25-30 minutes. It was the most painful cleaning I have ever experienced, and that too with local anesthetic applied. What this dentist does not know is that the longest period of time I have not seen a dentist is 4 years. After which I had gone to another dentist in Folsom with actual severe, deep tartar deposits far more extensive than what I came in with for this dentist. I have never had a "deep cleaning" until this dentist. The cleaning my previous dentist did with far more severe tartar, along with X-rays and examination was effectively the same procedure (scaling and polishing) which was billed as a standard cleaning (as expected) and I did not pay a single cent, due to my insurance, AS EXPECTED. I left the "deep cleaning" with the receptionist now telling me that I didn't get a standard cleaning and I got a deep cleaning which would require $142.60 out of pocket DESPITE HAVING INSURANCE (conveniently covered with only 80% by my insurance, but also a considerably more expensive procedure). While I understand dentists need to do procedures in order to make their income, lying about procedures and stealing from your patients is unethical and possibly illegal. I will never return here for further dental services.

While I did not want to take my frustrations out on the staff member I spoke to yesterday, I think…read moreit's important to share my negative experience with this dental practice. While I always received good care once I was in the room, I was disappointed that I never had the same dentist. I feel I have had a different dentist every single time I have had an appointment which was challenging to build a rapport or history besides just notes in my account. However, my bigger issue is accountability for when they make the errors. The first issue was last year when I was scheduled by a dental hygienist to be booked six months out and they made the appointment two weeks too early. When I came into the appointment, I was told I would owe due to it being too early and was confused but paid and said I would take it up with my insurance to see if they would make an exception. My dental insurance has always been amazing and shared that they would cover it if the dental office sent an appeal sharing that they wanted me to come back earlier than 6 months since that was their recommendation. I have followed up with this dental office for the past year and a half asking for updates and each time they assured me they took care of everything on their side. Low and behold, I finally call MetLife yesterday to follow up with them because I wanted to change the dental office (for another reason I will list below) and just wanted to finalize this appeal so there was no missing links left to tie me to this dental practice. The representative on the line informed me that they JUST received the appeal two days prior from the office manager, and there are zero other appeals or attempted contacts by this dental practice so for that reason, they declined my appeal. I was lied to for the past year and a half that they were working on submitting this appeal and each time I checked, and it was a lie. The last straw was, I had recently changed insurance and called to update it with the front desk. I have it in writing that although my insurance is out of network that my insurance would still cover 100% of my appointment with the exception of the fluoride that I typically pay out-of-pocket for. With this information I move forward with the appointment and received the routine services. A few weeks later I received a bill for $189 because they claimed my insurance did not cover 100% of the services. Confused I called my insurance and asked them why it was not covered because the front office staff told me it would be and they shared that due to me being out of network they would only cover 100% of the cost UP TO a certain amount. They said they made that perfectly clear to the front office staff and we're not sure how she got confused. When I followed up with the front office staff and explained to them that I was told this was going to be covered fully, and if I would have known that I was going to have to pay out-of-pocket, I would have gone somewhere else that was within network, they said because they do not guarantee how much insurance will pay that I am still required to pay the balance. When I grew quite frustrated with the lack of accountability for not only one but two errors on their part where I had to pay out-of-pocket for services that would've been covered 100% with my insurance, they offered to take off the cleaning cost and left me with a balance of $114. While I can appreciate some wiggle room, the new knowledge that they did not submit the appeal, which would have covered that initial cleaning last year, seems like too little of an apology when again these mistakes were on them. At the end of the day, I just wanted to be finished with this dental office because I was so frustrated by the lies and lack of accountability. I decided to post this review because I did not want to take my frustrations out on the staff member that I was speaking with, but I still think there could have been more done to provide a better solution to avoid this negative review.

I have been seen at Smile & Co in Folsom since 2017. No longer. Why? What was once a patient…read morecentered dental office, comfortable and modern is no longer. There are several reasons for this, but I will just include the most consequential. After a few recent visits I wondered and had to ask "When will Dr. Ashley be back? To learn from the receptionist Amy, who is still amazing, that Dr. Ashley left the Folsom office and now practices in Roseville. Is it normal or ethical to leave a patient without any notification? I've always only needed cleanings until the current dentist wanted to put in a crown for a hairline crack called a craze line, that Dr. Ashley kept an eye on year after year. I did not want a crown, but she seemed very sure it was needed. So she drilled and drilled until she concluded that I did not need a crown. I am hopeful this has not compromised the integrity of my tooth. The last visit the dental assistant/hygienist was visibly upset as I was 7 minutes late. She raced to the exam room talking to, well, an empty room as I was walking down the hall. Once in the room she told me "I'll do what I can in the time we have left". I was 7 minutes late. I have waited more than double or triple at times for my appointment. I have never complained. I left my concerns with Amy and leaving without getting my cleaning. I used to actually like coming here. Imagine that in a dentist office! I never heard back from Dr. Ashley or anyone in the office. I can no longer recommend Smile & Co.

Dr Maddox is simply an excellent practitioner. What I like most is his thorough explanation of…read moreevery step of his treatment. He's also got excellent hygienists - my cleanings are extremely well performed. The front desk staff is also friendly and professional.

Coming from somebody who dreads going to the dentist, this is as good of an office as you will…read morefind. Everything always goes so quick, smoothly, and painless. Dr. Maddox does a great job of walking you through every step he's doing which really helps the anxiety of it all. All the hygienists and staff are super friendly, & make me feel very welcomed & comfortable every time I come in. I had years of damage to my teeth, and they have me feeling so much better about everything in just a couple months. Give them a chance they will really help you out

I would recommend Dr. Christensen for any procedure. I haven't had dental work in over 30 years,…read morescared to death, and his office completely put me at ease. The actual procedure was really easy and he was very attentive to my weird health issues. Woke up this morning without major pain, bleeding stopped, and on the mend! The office staff were on it, very organized, knowledgeable, and very nice! Thank you, thank you!

Now went through way too much phone time with arrogant phone answerers. This doctor did well to do…read morea precious extraction because he and his amazing staff were comforting the first time. Now. With the new post Covid flaming phone people, I have to book out to December divide a single extraction over two days of my paid time off just for this. Wow. Should I just let the tooth rot in my mouth?