I always have dental needs so it's important I go to a dentist I can trust and not make it a…read morestressful experience. My first visit went well for exam and cleaning. Parking was easy. They took me in right away. I was able to discuss my plan with the Dentist and he was friendly. The assistant was nice and the practice just moved into a new place so everything was new and clean. The xray machine was interesting. It was portable and looked like a camera. I will continue my treatments here and see how it goes.

Second time here to have a tooth removed and I could not be happier with their work! From the…read morefront desk to the dental assistant to Dr. Le my experience was top notch! I highly recommend this place for their professionalism, great work and friendly staff and dentist!! Nobody likes to go to a dentist but this office makes it much, much easier!!!

I really appreciate doctor higgins and his team. They are quick and efficient without roughing…read more Explain things very simply and make recommendations that are appropriate.

I had three cavities taken care of today by Dr Higgins and I must admit, I was pretty nervous going…read morein since I hadn't needed a filling for decades. He and his team helped ease my nerves and make me feel comfortable. He did a fantastic job on my teeth. They look amazing. Thank you for all that you do. Also, I want to give a shoutout to Brooke for always doing a fantastic job cleaning my teeth. She has the perfect touch.

Very polite and caring . Professional s in every area. The office manager is amazing as well as…read morethe entire staff

My sister told me about this place, and even though they don't take my insurance (Health Net…read moreDental), I went with her for moral support during her root canal. The office is really clean, smells good, and everyone there is so friendly and patient. Before they started, Dr. YongTae Park explained everything clearly, including what he would and wouldn't do based on how her molar looked. Since my sister was pretty nervous, both Dr. Park and his assistant were super sweet about checking in on her to make sure she was okay. I ended having to wait back out in the lobby while they started in the back. They began around 10 AM, and we were out by 11:20 AM. Of course, every case is different depending on how bad it is, but everything went smoothly. My sister said she LOVES it here! If they took my insurance, I'd totally come here too. I highly recommend them!

Are you looking for a dentist who always puts his patients first? Who is calm, caring, supportive,…read moreand never hurries his work, or the appointment? Who also has a wonderful staff that assists the patients with whatever their needs? Then Dr. MARC ENGEL, DDS is the dentist for you! You can reach him at: Engel Family Dentistry (916) 542-1215 https://www.engelfamilydentistry.com/

Dr Engel is amazing! I was leaving for a 10 day cruise to Alaska on Sunday when Friday early…read moreevening one of my front tooth crowns fell off. Needles to say I was freaking out! How could I go on a once in a lifetime cruise with front tooth missing??? I put a call in to Dr Engel about 8 that night, left a message and my phone rings about 10 minutes later. It's Dr Engel. He asked me about the tooth, had me send a couple of pictures then scheduled me to meet him at his office on Saturday morning! After about 25 minutes I had tooth again. Dr Engel went above and beyond to help me out. I will forever sing his praises. Believe me if your looking for a great caring dentist look no further than Engel Family Dentistry in Folsom, Ca.

Dr Nasr of Creekside Dental was assigned to me through the VA administration for a community care…read moreprovider. To be honest, I was not expecting much based on the previous providers I have seen however that was not the case at all. Dr Nasr was so kind so knowledgeable, and so accommodating. He advocated for my care with the VA. There are many layers to this, but the bottom line is I got a brand new smile and I can't think Dr Nasr and his team enough! They are all so very wonderful.

My name is Lisa Gibson I had a procedure for veneers scheduled today at Creekside Dental after…read moregetting the courage up After avoiding the dentist for years due to severe anxiety and fear of needles. I was quoted $15,500 for upper veneers and was specifically promised accommodations to make the procedure manageable for me, including medication the night before, additional medication at the office, and laughing gas before any injections. The morning of my appointment, after mentally preparing myself and following through with the plan we discussed, I was informed they were out of laughing gas and had no idea when it would be available. For a patient with serious dental anxiety, this was not a small inconvenience -- it was the entire reason I felt comfortable moving forward in the first place. Because the agreed-upon accommodations were no longer available, I had no choice but to cancel the procedure. While I did receive a refund, the way the situation was handled afterward felt dismissive and unprofessional. For a practice charging premium cosmetic dentistry prices, I expected far better communication, preparation, and compassion toward a patient placing that much trust in them. If you struggle with dental anxiety, I would strongly recommend confirming every promised accommodation beforehand and considering whether this office is equipped to properly support fearful patients

Dr Rahimi is a very caring, and concern about her patients. She listens to you and does not rush…read moreyour appointment. She is very professional and gets to what needs to be done. I am so glad that I was referred to her by one of my workers. Her staff is very professional and caring also. I recommend her as a doctor to everyone. Chrissy Ercolini

My Grandma saw Doctor Reza Pirsaheli here yesterday for her neurology appointment and it was an…read moreamazing experience. He was so kind and I could tell he genuinely cares for his patients. He was good at explaining things to us and speaking clear for my grandma to hear since she's hard of hearing.

I have been a patient here for a very long time and have always received amazing care. The staff is…read morevery kind and sets a comfortable environment. Absolute quality care!

I went here looking for a standard cleaning as I intended to use my last month of company insurance…read moreI had access to. I was hoping to receive a normal examination (X-ray) and cleaning and signed written consent forms for exactly this and confirmed with the receptionist that it would all be covered IN FULL by my insurance. After the X-rays were taken I was informed I had "extensive" tartar buildup, a wisdom tooth that was growing sideways and some major cavities. All of this advice is fine, as I have been informed about these same cavities and conditions for many years with a prior dentist with no actual progression in decay despite its severity. Then without my written consent for a deep cleaning, the doctor applied local gel based anesthetic and did a "deep cleaning" on all of my teeth for a total of 25-30 minutes. It was the most painful cleaning I have ever experienced, and that too with local anesthetic applied. What this dentist does not know is that the longest period of time I have not seen a dentist is 4 years. After which I had gone to another dentist in Folsom with actual severe, deep tartar deposits far more extensive than what I came in with for this dentist. I have never had a "deep cleaning" until this dentist. The cleaning my previous dentist did with far more severe tartar, along with X-rays and examination was effectively the same procedure (scaling and polishing) which was billed as a standard cleaning (as expected) and I did not pay a single cent, due to my insurance, AS EXPECTED. I left the "deep cleaning" with the receptionist now telling me that I didn't get a standard cleaning and I got a deep cleaning which would require $142.60 out of pocket DESPITE HAVING INSURANCE (conveniently covered with only 80% by my insurance, but also a considerably more expensive procedure). While I understand dentists need to do procedures in order to make their income, lying about procedures and stealing from your patients is unethical and possibly illegal. I will never return here for further dental services.

I've been a patient here for just over a month and I've had a great experience! The staff is very…read morekind and helpful. They are very transparent and have great communication about appointments and insurance. I've just started my Invisalign journey with them and I'm very excited!

Run! This practice was bought out by new "dentists" without…read morechanging its name or informing the previous patients of the dentist that was there before (for 20 years)! We came for our cleanings and had no idea who these people were. They took all the old patients of previous dentist. (She was great. She sadly retired) I used to work in the dental field and they not only cleaned my teeth incorrectly and lazily, but they also said I had diagnoses and treatment needed that was not true. And my suspicion was confirmed when I went to get a second and third opinion. Just to be sure. Especially if they are "in network", they will up charge and tell you you need crowns on teeth that can easily do fine with small fillings. I also have years of experience looking at dental X-rays. They were not honest about mine or my kids's mouths. Be careful! I would not go here

While I did not want to take my frustrations out on the staff member I spoke to yesterday, I think…read moreit's important to share my negative experience with this dental practice. While I always received good care once I was in the room, I was disappointed that I never had the same dentist. I feel I have had a different dentist every single time I have had an appointment which was challenging to build a rapport or history besides just notes in my account. However, my bigger issue is accountability for when they make the errors. The first issue was last year when I was scheduled by a dental hygienist to be booked six months out and they made the appointment two weeks too early. When I came into the appointment, I was told I would owe due to it being too early and was confused but paid and said I would take it up with my insurance to see if they would make an exception. My dental insurance has always been amazing and shared that they would cover it if the dental office sent an appeal sharing that they wanted me to come back earlier than 6 months since that was their recommendation. I have followed up with this dental office for the past year and a half asking for updates and each time they assured me they took care of everything on their side. Low and behold, I finally call MetLife yesterday to follow up with them because I wanted to change the dental office (for another reason I will list below) and just wanted to finalize this appeal so there was no missing links left to tie me to this dental practice. The representative on the line informed me that they JUST received the appeal two days prior from the office manager, and there are zero other appeals or attempted contacts by this dental practice so for that reason, they declined my appeal. I was lied to for the past year and a half that they were working on submitting this appeal and each time I checked, and it was a lie. The last straw was, I had recently changed insurance and called to update it with the front desk. I have it in writing that although my insurance is out of network that my insurance would still cover 100% of my appointment with the exception of the fluoride that I typically pay out-of-pocket for. With this information I move forward with the appointment and received the routine services. A few weeks later I received a bill for $189 because they claimed my insurance did not cover 100% of the services. Confused I called my insurance and asked them why it was not covered because the front office staff told me it would be and they shared that due to me being out of network they would only cover 100% of the cost UP TO a certain amount. They said they made that perfectly clear to the front office staff and we're not sure how she got confused. When I followed up with the front office staff and explained to them that I was told this was going to be covered fully, and if I would have known that I was going to have to pay out-of-pocket, I would have gone somewhere else that was within network, they said because they do not guarantee how much insurance will pay that I am still required to pay the balance. When I grew quite frustrated with the lack of accountability for not only one but two errors on their part where I had to pay out-of-pocket for services that would've been covered 100% with my insurance, they offered to take off the cleaning cost and left me with a balance of $114. While I can appreciate some wiggle room, the new knowledge that they did not submit the appeal, which would have covered that initial cleaning last year, seems like too little of an apology when again these mistakes were on them. At the end of the day, I just wanted to be finished with this dental office because I was so frustrated by the lies and lack of accountability. I decided to post this review because I did not want to take my frustrations out on the staff member that I was speaking with, but I still think there could have been more done to provide a better solution to avoid this negative review.

I have been seen at Smile & Co in Folsom since 2017. No longer. Why? What was once a patient…read morecentered dental office, comfortable and modern is no longer. There are several reasons for this, but I will just include the most consequential. After a few recent visits I wondered and had to ask "When will Dr. Ashley be back? To learn from the receptionist Amy, who is still amazing, that Dr. Ashley left the Folsom office and now practices in Roseville. Is it normal or ethical to leave a patient without any notification? I've always only needed cleanings until the current dentist wanted to put in a crown for a hairline crack called a craze line, that Dr. Ashley kept an eye on year after year. I did not want a crown, but she seemed very sure it was needed. So she drilled and drilled until she concluded that I did not need a crown. I am hopeful this has not compromised the integrity of my tooth. The last visit the dental assistant/hygienist was visibly upset as I was 7 minutes late. She raced to the exam room talking to, well, an empty room as I was walking down the hall. Once in the room she told me "I'll do what I can in the time we have left". I was 7 minutes late. I have waited more than double or triple at times for my appointment. I have never complained. I left my concerns with Amy and leaving without getting my cleaning. I used to actually like coming here. Imagine that in a dentist office! I never heard back from Dr. Ashley or anyone in the office. I can no longer recommend Smile & Co.

I was going to a business at this facility but unfortunately they hadn't opened yet. I really…read moreneeded to use the restroom and saw there were restrooms in the lobby with codes to unlock. I went into this office and asked for the restroom code. Instead they responded with "are you checking in?" I said no I just need the restroom code. They said "those are private. You need to wait or go across the hall". You would think these businesses help each other out and their clients as they all use the same building. This was not good customer service at all. As a user of the cornerstone dental center I was not treated fairly and am disappointed with their lack of customer service.

Awful dentist. Abrasive, unpleasant, but more importantly, incompetent. Made me two porcelain…read moreveneers that were oddly shaped and flat, and refused to correct them after the fact. I beg of you, please do not go to this man. This review is not simply sour grapes, he is legitimately no good and I'm really trying to help people avoid the experience I had. His staff is fantastic, but he is a nightmare and his work is incredibly shoddy.