I always have dental needs so it's important I go to a dentist I can trust and not make it a…read morestressful experience. My first visit went well for exam and cleaning. Parking was easy. They took me in right away. I was able to discuss my plan with the Dentist and he was friendly. The assistant was nice and the practice just moved into a new place so everything was new and clean. The xray machine was interesting. It was portable and looked like a camera. I will continue my treatments here and see how it goes.

Second time here to have a tooth removed and I could not be happier with their work! From the…read morefront desk to the dental assistant to Dr. Le my experience was top notch! I highly recommend this place for their professionalism, great work and friendly staff and dentist!! Nobody likes to go to a dentist but this office makes it much, much easier!!!

The care they take with your teeth is top tier quality service. Alexia is the best I've ever had…read morefor a dentist.

I haven't been to the dentist since 2019 and I was nervous (expecting lots of cavities!) --but…read morethis visit was actually enjoyable! Friendly staff and nice office. Dr. Lozano, immediately put me at ease, her manner is very caring, and she gave me the great news, after a thorough examination - no cavities! Drew the hygienist is very personable (she has a great laugh) gentle and very thorough. Never thought I'd say this, but I'm looking forward to my next visit - thank you Dr. Lozano and Drew you guys are my new dental team - Congrats!

I have been coming here for many years. Friendly, professional and trustworthy care. Always a…read morepleasant experience.

Beware of Unnecessary Procedures and Misleading Diagnoses…read more I visited Renaissance Family Dentistry for a first-time evaluation and was immediately told I had 3-4 cavities. The staff was persistent about scheduling treatment right away, applying noticeable pressure to get the procedures done as soon as possible. They also scheduled a cleaning for the same visit -- but it was never performed. Concerned by the aggressive approach, I sought second and third opinions from two other dentists. Neither of them found any cavities in the areas this clinic had flagged. I then went a step further and consulted a prosthodontist, a specialist with significantly advanced training in dental restoration and diagnostics. The prosthodontist also confirmed there were no cavities -- and importantly, advised me to be cautious about this clinic. It is deeply troubling when a dental office diagnoses conditions that multiple other professionals, including a specialist, cannot confirm. This pattern raises serious concerns about whether unnecessary procedures are being recommended simply to bill insurance for codes and maximize revenue at the patient's expense. I strongly urge anyone visiting this clinic to always seek a second opinion before agreeing to any treatment. Protect yourself, your health, and your insurance benefits. --- Tips for posting this review: * Google Maps - Search the clinic and click "Write a review" (most visible platform) * Yelp - The clinic has an active listing there[yelp] * BBB (Better Business Bureau) - Notably, Renaissance Family and Cosmetic Dentistry is not a BBB-accredited business, making a BBB complaint especially impactful[bbb] * You can also report potential insurance fraud to your insurance provider's fraud hotline, as recommending procedures solely to bill insurance codes is a serious ethical and legal concern

My sister told me about this place, and even though they don't take my insurance (Health Net…read moreDental), I went with her for moral support during her root canal. The office is really clean, smells good, and everyone there is so friendly and patient. Before they started, Dr. YongTae Park explained everything clearly, including what he would and wouldn't do based on how her molar looked. Since my sister was pretty nervous, both Dr. Park and his assistant were super sweet about checking in on her to make sure she was okay. I ended having to wait back out in the lobby while they started in the back. They began around 10 AM, and we were out by 11:20 AM. Of course, every case is different depending on how bad it is, but everything went smoothly. My sister said she LOVES it here! If they took my insurance, I'd totally come here too. I highly recommend them!

I recently got a job with the State, and you have to spend 2 years on DeltaCare USA before Delta…read moreDental PPO...which meant the dentist I've been going to my whole life is no longer in network. I was on the hunt for a new dentist, after being out of health benefits for the past 9 months or so and my last cleaning was little over a year ago. I managed to find this place and compared Google and Yelp reviews- and it didn't disappoint! The fact that they reserve emergency and new patient appts in their schedule is big time! Other places I had chatted with, either couldn't get me in until months from now, or I had to wait a few weeks. I was able to get in immediately! Staff is friendly, polite, and does their job well. I was shuffled around from person to person for different stages of my new patient appts, X-rays, and the exam, but the transitions were seamless and I felt comfortable. I didn't get upsold on tons of things like read at other places' reviews and had a pleasant cleaning! They made sure to go through everything with me, from start to finish, step by step, and even the specifics of the laser deep clean I opted in for (which costed me $130). Check out was easy and simple enough, they take Apple Pay. Only downside is it took a little bit of time, and I felt like I was waiting for not many patients I saw being seen. It was about a 1:45 hour appt from start to finish. That's also on me for not asking how long these appts usually run. Note- I do have great teeth, no cavities, no major dental problems.

Dear Dr. Ashley, Karen, Amy, and Judy! (I hope I didn't miss anyone)…read more Thank you for making my father's visit to Smile & Co. one to remember! You and the team turned what is usually a total drag into such a wonderful experience. I mean... who has that much fun going to the dentist? seriously, I am so grateful to have met you all and for taking the time you did with dad to explain everything, making sure he felt heard. You all handled him with so much care and consideration as if he was your family too. When we got home, I took a moment to check out Smile & Co.'s social media and I'm glad I didn't look before we went because now I can say, you all live up to the hype! Scratch that, you all are the hype! Beautiful, honest, warm, happy, welcoming, and full of life. I'll stop being corny now but really, thank you again! My father is my dude and I've never been so happy to travel almost two hours to anywhere!

While I did not want to take my frustrations out on the staff member I spoke to yesterday, I think…read moreit's important to share my negative experience with this dental practice. While I always received good care once I was in the room, I was disappointed that I never had the same dentist. I feel I have had a different dentist every single time I have had an appointment which was challenging to build a rapport or history besides just notes in my account. However, my bigger issue is accountability for when they make the errors. The first issue was last year when I was scheduled by a dental hygienist to be booked six months out and they made the appointment two weeks too early. When I came into the appointment, I was told I would owe due to it being too early and was confused but paid and said I would take it up with my insurance to see if they would make an exception. My dental insurance has always been amazing and shared that they would cover it if the dental office sent an appeal sharing that they wanted me to come back earlier than 6 months since that was their recommendation. I have followed up with this dental office for the past year and a half asking for updates and each time they assured me they took care of everything on their side. Low and behold, I finally call MetLife yesterday to follow up with them because I wanted to change the dental office (for another reason I will list below) and just wanted to finalize this appeal so there was no missing links left to tie me to this dental practice. The representative on the line informed me that they JUST received the appeal two days prior from the office manager, and there are zero other appeals or attempted contacts by this dental practice so for that reason, they declined my appeal. I was lied to for the past year and a half that they were working on submitting this appeal and each time I checked, and it was a lie. The last straw was, I had recently changed insurance and called to update it with the front desk. I have it in writing that although my insurance is out of network that my insurance would still cover 100% of my appointment with the exception of the fluoride that I typically pay out-of-pocket for. With this information I move forward with the appointment and received the routine services. A few weeks later I received a bill for $189 because they claimed my insurance did not cover 100% of the services. Confused I called my insurance and asked them why it was not covered because the front office staff told me it would be and they shared that due to me being out of network they would only cover 100% of the cost UP TO a certain amount. They said they made that perfectly clear to the front office staff and we're not sure how she got confused. When I followed up with the front office staff and explained to them that I was told this was going to be covered fully, and if I would have known that I was going to have to pay out-of-pocket, I would have gone somewhere else that was within network, they said because they do not guarantee how much insurance will pay that I am still required to pay the balance. When I grew quite frustrated with the lack of accountability for not only one but two errors on their part where I had to pay out-of-pocket for services that would've been covered 100% with my insurance, they offered to take off the cleaning cost and left me with a balance of $114. While I can appreciate some wiggle room, the new knowledge that they did not submit the appeal, which would have covered that initial cleaning last year, seems like too little of an apology when again these mistakes were on them. At the end of the day, I just wanted to be finished with this dental office because I was so frustrated by the lies and lack of accountability. I decided to post this review because I did not want to take my frustrations out on the staff member that I was speaking with, but I still think there could have been more done to provide a better solution to avoid this negative review.

I love Dr. Luong!! In general my anxiety spikes every time I enter a dentist office (irrationally…read morebut my parents sending me to stern dentists throughout my childhood probably helped caused this), but once I'm greeted by Dr. Luong my anxiety quickly dissipates. I usually don't like talking while my teeth are being worked on, but it's hard not to chit chat with her because she's so engaging (eventually we have bursts of laughter.....the patients in the waiting room probably think we're crazy). Aside from this, she's very sweet and will instantly notice any flinches; she'll periodically ask you if you're okay and if not she takes a short break. She is particularly very comprehensive when it comes to teeth cleaning as she goes deep into all of the nooks and crannies. It never feels like she's in a rush in her dental procedures. Before I know it the appointment is complete. Definitely recommend her if you're searching for a dentist! *Weekday appointments but she does have appointments available for one Saturday of each month.

Terrible. No one answers the phone or returns a call. My 2 emails to Dr Trevor Chen (on his…read morebusiness card) were returned as a permanent error. It use to be such a wonderful conscientious dental office. New ownership has ruined all of that.

I have never had such a pleasant experience as I did with this dental practice. All staff I…read moreinteracted with were kind, gentle, knowledgeable and professional. I needed to have a crown removed and then replaced. Very minimal discomfort but what really surprised me is that the whole process was completed in house and within two and a half hours as opposed to the ten day to two week process with previous dentists. No worrying about a temp crown falling out before the permanent crown became available. Everything completed in one visit. Definitely a five star review if not ten

Dr Hersh is caring, careful, and very deliberate in every thing she does. She listens to my…read moreconcerns and addresses each one in a way no one ever explained to me. The office staff calls a few days before and the morning of the appointment to confirm. The level of care is exactly what I want and there's no pressure to do more than I want. They give the highest level of care I've ever received from a dentist. Thank you.

My husband and I have been going to Forest Ridge Dental nor for a few years now and I have written…read morereviews on Google and I want to write a review on Yelp to further get the word out!!! Dr Alton is an exceptional dentist, caring, professional, and very gentle!!! It is a family run business as well with a fantastic caring staff. The atmosphere is welcoming and their equipment is up to date. I actually find it fun and not intimidating to go into the office!!! I highly recommend Forest Ridge Dental to anyone looking for a great Dentist!!!

I would like to express my concern regarding the practices in Dr. Ryan Boozer's office. Based on my…read moreexperience and observations, there appear to be serious ethical and procedural issues that warrant attention. If I was not properly documented as a patient, that raises significant questions about billing and recordkeeping. It suggests that funds may have been mishandled or transactions intentionally left unrecorded. Such actions would be both unethical and potentially fraudulent. A doctor's integrity is reflected in the conduct of their office. Whether these actions were intentional or overlooked, they reflect poorly on the practice as a whole. If staff members were aware of these behaviors and failed to act, that is deeply troubling. If not, I sincerely hope this matter is reviewed to protect both your office and the patients who trusted your care. No patient should have to pay for a dental procedure just to line anyone's pockets, or be charged for an overpriced or unnecessary procedure they did not need.