Great service. On time, very helpful. Very personable. I…read morewould highly recommend west Michigan lock and key. (A great guy too!)

They didn't return calls. A few days later they messaged they had a family emergency. And was sorry…read morethey could not respond. So my question? This is a one man show?

I bought a Nissan that only had one key. Afraid that I would lose that key and be totally screwed…read moreI ran to my local key shop to make another. I was outta luck and couldn't get one made until sometime after Christmas. What?! Checking Yelp for key shops, this one popped up so I called. I'm glad I did. Phil works alone out of his mobile unit and will go anywhere. He met with me at a local business in Kzoo he has a working relationship with. Normally you need an appointment but he was able to squeeze me in between two others. I needed a key with a chip and he had it in stock. For a 2001 Nissan about 14 years old. The dealership wanted over $140 and Phil only charged me $85, what a deal! He specializes in all kinds of automotive keys and auto locks. Regular, chipped and keys with fobs. In a half hour he had my new key in my hand and it worked perfectly. Great job! Phil squeezed me in on the spot, had it in stock, done in a half hour, and charged half the price. What else can I say?

My key fob broke while I was visiting my parents. By using the key without the fob I engaged the…read moretheft deterrent system and was unable to start my car. I sent an email message to Phil and he responded quickly (on a Sunday!) and helped me trouble shoot the key fob issue. He was very kind and professional. I highly recommend, Phil's Lock & Key.

A wonderful and honest business to use. This person went to the max to make sure I was being taken…read morecare of.

I am out of state and needed estimates for 3 locks and mostly written communication. Mr G's sent a…read moregeneral cost breakdown without seeing the home first. John did a great job, got out there within a couple days and met my realtor for the key exchange. Super reasonable pricing, no sticker shock, fast service, great work! THANK YOU

Amazing is an understatement!! These guys were professional, personable, & cost-effective from…read morestart to finish!!! Highly recommend!!! Thanks Add A Key!

A1 Service. I asked for a quote, they asked some questions…read moreand gave me a price for the service. Simple as that. I needed a duplicate key made for the car and they came out the next day and me a key without fanfare. Quick and easy. It was better than towing the car to the dealership and getting charged twice as much for a single key. Now I have a spare key too.

George was very friendly when answering the phone. He was on time and kept me informed of the…read moreprocess and options available as far as fixing my door lock. He was very helpful. The cost was VERY reasonable! I highly recommend George.

Great attentive service with an excellent outcome. I needed a new key fob, and George was a very…read morenice person who earnestly wanted to help me get back in my vehicle asap. He was quicker than any of the sites where I could get a replacement key fob, and provided the entire service all for a quarter of what it would cost at a dealer. Great!!!!!

Excellent Service. I brought them an old antique that I had no hope of opening and they were able…read moreto open it up. They did research and kept the item for a while and the overall cost was very affordable. I would gladly use them again.

Thank you, Bergman Lock & Security for helping me out today! I'm out of state and was in a pinch…read more Both employees I spoke to were extremely helpful. They got the job done quickly (rekeying a door) and were fairly priced. I'll be using them in the future. Highly recommend!

My aunt had this company come out and change the locks on her home and was treated so nasty and…read morerude I would never recommend them. He talked so rude to her I was astounded. The job was completed properly but the way she was treated was totally unacceptable, it is a shame since they have been in business for a very long time.

Well he came and got it done. I would have gave him all stars but I had to wait so,but he had great…read moreservice and was very efficient and clean and his personality made up for the wait so on a over all i would definitely recommend this company again and I am satisfied with the out come.

I needed a new vehicle key made due to unforeseen circumstances (kid threw them away) and…read moreunfortunately I did not have an extra key. I messaged a few businesses on here inquiring about prices. Dan responded back to my message fast and I made an appointment to have him come out and make a key. Having a key remade for your vehicle is not cheap, especially if you do not have the original key. All I needed was a basic key made that would get me into my vehicle and start it and with the price Dan gave me, that is exactly what I was expecting him to do. Fast forward to my appointment. Dan calls me when he is on his way and told me he would be at my residence around 6 PM. Dan shows up and gets to work even with it being dark (sorry my property was so dark, dude.) Dan lets me know he is finished and hands me three keys! I was expecting just one basic key that you have to stick in your vehicle door to unlock it but nope, two had the buttons to lock and unlock vehicle. The third key he gave me was the one he used to make the other two sets. So I now have 3 keys. I would definitely recommend Dan and his business.

Sorry to be boring...but same as everyone else. Dan was awesome, great communicator, showed up when…read morehe said he would, was super professional, quick and cost effective. Will definately hire him again if needed. He fixed all 6 of our home doors and locks. Thank you Dan!