My brother and I were in Cadillac on a little weekend vacation with the family, my brother lost his key while we were four-wheeling so we couldn't start the car to go meet everyone for dinner. We got a hold of Phil. He was going to come out and make a key for us on the spot. Very professional over the phone and long story short my wife was picking us up and asked us if anybody in the family would have a spare key and my mother ended up having one. She brought it with her so we broke the news that Phil. He was very nice. We offered to to give him a little money for his services because he was on the phone with us a good 15-20 minutes making sure he had the right information so he could cut us a key on the spot. And no didn't charge us so we're giving him a great review. He's a great person. Didn't meet him in person but on the phone. Cool guy. If I ever lose my key and Cadillac cuz we will be back out there next year I will give him a call. LOL. read more

My key fob broke while I was visiting my parents. By using the key without the fob I engaged the theft deterrent system and was unable to start my car. I sent an email message to Phil and he responded quickly (on a Sunday!) and helped me trouble shoot the key fob issue. He was very kind and professional. I highly recommend, Phil's Lock & Key. read more

I bent the key to my 2006 Chevy. I straightened the key, but it wasn't working in the ignition. I didn't want to risk having it jam or break in the ignition. Phil was recommended by another locksmith. Phil made sure he had the correct blank key before setting up an appointment to cut a copy from my spare key. We set an appointment to meet in Cadillac because I live about 20 miles away. Phil cut a copy and made sure it self programmed. Phil was quick in completing the job. He was prompt in returning my calls. The cost was reasonable. I highly recommend Phil. read more

I bought a Nissan that only had one key. Afraid that I would lose that key and be totally screwed I ran to my local key shop to make another. I was outta luck and couldn't get one made until sometime after Christmas. What?! Checking Yelp for key shops, this one popped up so I called. I'm glad I did. Phil works alone out of his mobile unit and will go anywhere. He met with me at a local business in Kzoo he has a working relationship with. Normally you need an appointment but he was able to squeeze me in between two others. I needed a key with a chip and he had it in stock. For a 2001 Nissan about 14 years old. The dealership wanted over $140 and Phil only charged me $85, what a deal! He specializes in all kinds of automotive keys and auto locks. Regular, chipped and keys with fobs. In a half hour he had my new key in my hand and it worked perfectly. Great job! Phil squeezed me in on the spot, had it in stock, done in a half hour, and charged half the price. What else can I say? read more

While spring cleaning out my car, I locked my keys in them. I called Phil, and within a 1/2 an hour he was there to unlock my 2015 Ford Escape. He was very kind and informative. He also offered to help me get some spare fabs (because, lord knows I already lost the spare that came with it) made at a good price. I appreciate him coming out at 8:00 p.m. quickly and worked efficiently. Thank you, Phil! I would highly recommend. read more

Thank you so very much Phil! So today we lost the only key to our new car in the Northern Woods about 3 hours from home on a Sunday mind you. My first thought was pure disparity..... What on God's Green Earth are we about to do now? The answer to that prayer was Phil's Lock and Key! Thank you so very much for your kindness and fantastic service! read more

He was later than expected, due to a job that took longer than expected. He worked very quickly to get me into my car (that I was locked out of). Then the he went above and beyond and researched the issue I was having with my locks (automatically locking on their own). He completely went above and beyond. Will definitely use again. read more

This guy was a total doll. He called me back right away, got there on time, and made me a new key that works perfectly (and gave me a un-lock key for free). He also had to figure out which fuse I had that wasn't allowing the code thing to read and didn't charge extra. Just a really nice guy all around! read more

Phil was professional and awesome to work with! He kept in touch for my appointment and his prices are fair! I would recommend Phil and Phil's Lock and Key to anybody! read more

My son had unfortunately lost his only car key fob the day before he was to hit the road and get back home. What I quickly learned was that making a new key for a newer car is not that simple. Phil was incredibly patient, thorough and professional. He returned phone calls, arrived when he said he would, and charged what he estimated. Not to mention, just a nice guy. This is how you run a business. Thank you Phil. read more

Saved me during a family vacation where we lost the only key we had! Phil was excellent to work with and worked efficiently to get us what we needed. We appreciate him making the extra copy as well! read more

Phil was very courteous and friendly. He is very good about calling back and being on time. Since I lost my original car key and did not have a copy, Phil drove to my residence and made me a key and programmed it on the spot in a timely, friendly manner. Also he did it for a good price. I recommend Phil's lock and Key as a first choice locksmith to anyone. read more

Phil Shooks was as kind and professional as he was quick yet thorough. It is hard to know who to call for these sort of things, especially late on a Saturday night. One worries about being overcharged, scammed, or worse. Without even leaving a voicemail message, Phil called me right back. Within 30 minutes of his arrival, my car was unlocked (and at an affordable price; especially for weekend after hours). He was very knowledgable about the lock and key trade in general and even gave us a referral for another type of service. All around good guy. You won't be disappointed!! read more