Great service. On time, very helpful. Very personable. I…read morewould highly recommend west Michigan lock and key. (A great guy too!)

They didn't return calls. A few days later they messaged they had a family emergency. And was sorry…read morethey could not respond. So my question? This is a one man show?

Even though they couldn't provide my services, they responded quickly and pointed me and another…read moredirection

Jeff is extremely knowledgeable and experienced. He ordered exactly what we needed for our…read moreoffice--a new deadbolt and keypad--and had a quick turnaround to get everything installed; he even took the time to show me how to work it. He was professional and friendly, and I would absolutely recommend his services!

A wonderful and honest business to use. This person went to the max to make sure I was being taken…read morecare of.

I am out of state and needed estimates for 3 locks and mostly written communication. Mr G's sent a…read moregeneral cost breakdown without seeing the home first. John did a great job, got out there within a couple days and met my realtor for the key exchange. Super reasonable pricing, no sticker shock, fast service, great work! THANK YOU

I would recommend Stan's to any one,nice friendly service. ....and very professional,read more

From the owner: Janet P. said "Chris was at my house within 45 minutes of when I called. He worked quickly,…read moreefficiently and checked to make sure everything to do with the garage door opener was working properly. Highly recommend."

Gilboe's came through again! First, they were able to make a key for an old vehicle that no one…read moreelse could. Second, they got our newer vehicle lost chip key issue resolved. Angie and Al have been great and enjoyable to work with. Thanks Gilboe's

Due to a death in the family, we needed locks changed and a safe opened and we needed it done…read morequickly. Other locksmiths either couldn't get to us for 1+ weeks or didn't respond. We were able to have Gilboe's out to the house within hours. They worked quickly, did great work, were very friendly and professional, and made an awful and stressful situation much more bearable. We'll never go anywhere else.

Before calling Hugo's I called another locksmith and they were rude and did not communicate…read moreproperly. I called Hugo's and they had excellent communication over the phone as well as via email. I even received a call before our scheduled day to let us know they had a cancellation. I had several doors to rekey and the tech worked quickly and efficiently and constantly communicated with me regarding my needs and what he did to the doors. Everything was professional and I was glad that I called him. I'll be looking to Hugo's for all my locksmithing needs.

Our business door lock had stopped working. The service man was friendly and went above and beyond…read moremaking sure it was fixed in the most practical way, as well as making sure the back door worked and we had enough keys. Would have given 5 stars but their system for taking messages is not ideal. Had to wait over a week for service because 1st person who answer call did not communicate to 2nd person who had booked the date for our service.

Called yesterday to request a lock change at my property. They were able to get my locks changed…read morewithin 24 hours, were reasonably priced, and they were even willing to turn the heat up at the property (as it's vacant right now) The guy I worked with is also super cool and down to earth. 100% I'd call them again for anything I need in the future

Just giving people a heads up. Very unprofessional. I called to get my car unlocked and was told…read morethey WERNT sure if they could get in because my cars newer after I informed them I know for a fact it unlocks the guy told me he simply wasn't going to "waste his time" after having me wait 2 hours before telling me it wasn't even worth coming and giving me someone else's business number. The only goood thing that came out of this is he took so long to call back I found my keys! If you love bad service, being non prioritized and being talk to like you've known them 20 years definitely the place for you. I've never been told I'm not "worth" even trying to do your job.

I needed a new vehicle key made due to unforeseen circumstances (kid threw them away) and…read moreunfortunately I did not have an extra key. I messaged a few businesses on here inquiring about prices. Dan responded back to my message fast and I made an appointment to have him come out and make a key. Having a key remade for your vehicle is not cheap, especially if you do not have the original key. All I needed was a basic key made that would get me into my vehicle and start it and with the price Dan gave me, that is exactly what I was expecting him to do. Fast forward to my appointment. Dan calls me when he is on his way and told me he would be at my residence around 6 PM. Dan shows up and gets to work even with it being dark (sorry my property was so dark, dude.) Dan lets me know he is finished and hands me three keys! I was expecting just one basic key that you have to stick in your vehicle door to unlock it but nope, two had the buttons to lock and unlock vehicle. The third key he gave me was the one he used to make the other two sets. So I now have 3 keys. I would definitely recommend Dan and his business.

Sorry to be boring...but same as everyone else. Dan was awesome, great communicator, showed up when…read morehe said he would, was super professional, quick and cost effective. Will definately hire him again if needed. He fixed all 6 of our home doors and locks. Thank you Dan!

Marty was very impatient when asking his questions. I felt very rushed and then reprimanded when it…read morewasn't answered to his liking. He asked me where my car was located. I told him my garage. He said that didn't help him. I then gave my address. He seemed put out when I was asking when he could c come to my house. He's just a rude person that shouldn't be working with the public.

I hired this business on the explicit recommendation of a towing service. I received prompt service…read morethat started that day, and he was able to miraculously replace the ignition switch on a 2010 Volkswagen that had been causing me problems for awhile, and that even the VW dealer seemed baffled by. Re-keyed and everything, service price very reasonable and very impressed that he knows what he is doing. Would recommend this business unreservedly, which is a nice thing in this area of the state. Also responded to texts and communicated well. But the main thing is, a job well done