This guy is honest and dependable. When in need of locksmith services, I wouldn't call on anyone…read moreelse - especially in this day and age. When everything around me is falling apart and the weight of the world seems to crash in, I know I can trust Ross to make sure that I am secure and not left stranded out on my own. Thank you, Ross Home & Office for being there for me!

After our home door lock broke, Eric talked at length to me over the phone trying to walk me…read morethrough a possible repair to avoid any charge at all(!). He was very generous with his time, this is a level of service that's hard to find these days. When it was obvious the door lock was simply worn out, Eric went above and beyond to get a new door handle and deadbolt installed quickly, taking the extra time and effort to match our exisiting door hardware even. Excellent customer service and fair prices make it easy to recommend Ross Locksmith.

I got locked out of my van on the 4th of July, and Sully responded promptly and courteously. He…read morearrived within 20 minutes of my confirmation and was able to quickly open my van without any damage at all to my rusty door!! I was very grateful for his promptness, communication, and competitive pricing! I highly recommend Sully from Lock and Key!

5 star service , professional , courteous , prompt , Bobby solved my safe problem w a smile on,…read morefair pricing , highly recommended

Tri-City Lock Service came out to our church renovation project to replace a tabernacle key I had…read morebroken; It was a custom piece with a discontinued mechanism from the 70's. They were able to make a key for us when multiple other local locksmiths told me they could not help. Professional and quick, thank you!

Great staff. Great work ethic. Great service. Very satisfied!! I highly recommend them. We…read morewon't call anyone else.

G&W ROCKS! I have used them exclusively for +20 years and they never let me down. From maintenance…read moreto installs they are trustworthy and prompt. 2 traits sadly missing in many businesses these days.

These guys are the best! I had a very very old garage door system in a 53 year old house and the…read moredoor was very heavy and wooden, but was very dangerous because the last time I used it the door almost slammed to the ground when it closed. I called Mid Michigan Garage door and was so grateful that they could come out the next day to fix it. I had been parking on my driveway but had noticed that chipmunks and squirrels had been running around underneath it. They put an entirely new spring system in to redesign the system, and got rid of the old pulley system that had been used. Their quality of work was outstanding and the price was more than fair. I would definitely highly recommend this company to anyone!

Had a lift cable break and was expecting this to be a major repair. Young technician arrived on…read moretime and got busy immediately. Big deal to me was just a regular day for this professional. Very pleased with the outcome and will likely use them again for a new door next spring.

I had lost my key fob. I wasn't receiving any help from the dealer or AAA. Someone suggested I…read morecall Tyler. He was amazing. He came out to help in less than hour, and had me all set in about 20 minutes. His price was much less expensive than someone else I had called. I will recommend him to all of my friends. Thank you Tyler!!

Very respectful, I ordered the wrong key fob on Amazon and he was patient and actually had one with…read morehim that was compatible with my car. Came right away and kept in touch. even made a spare for me! Pricing was reasonable 10/10 recommend !

Great job on an insurance claim for plumbing damage to ceiling and walls of lower room. repaired…read morethe ceiling with only partial replacement and cannot see any difference in level of whole ceiling. Even painted the walls. Cleaned up afterwards. Friendly and professional.

A few years ago we needed a new garage built after the old one collapsed under heavy snow. Mike…read morecame to the house several times to speak with us. Several, and I mean SEVERAL, times he sat on our couch and his cell phone would ring. He never at any time answered it or silenced it; he would just let it ring. My wife and I found it very disruptive listening to a ringing phone while we were trying to have a conversation. During the project Mike talked several times to our insurance company. That was a mistake. He continuously told us things were set with the insurance company. At the end of the project, I spoke with the insurance company and they told me that they were covering every thing except $2000 plus. Later, when I explained my conversation with the insurance company to Mike he said the insurance company was paying everything (except our deductible of $500). I explained my reservations to him, but he assured me that there would be no more out of pocket expense. After the project was done, we received an invoice from Lutz for over $2000. I was floored! The moral of the story: Don't trust everything your contractor tells you and don't let them deal with your insurance company. You're better have that dialogue yourself. I cannot find it within myself to recommend this company.

Excellent! Very reasonable prices. Right on time. Exceptionally easy to work with. HIGHLY…read morerecommended.