Needed craft supplies for a party, and they had everything I needed and more. Their party supplies…read morewere 40 percent off so got great deals.

I love the selection of Hobby Lobby. They have such pretty amazing decor and sales. I even visited…read morethe bathroom and it was clean. Nothing out of order. Good job. As for the service, Betsy (I think that was her name) was. Amazing. She literally smiled from the 4 customers in front of me until I got to the counter. She was so sweet. We talked about hard times and how we hope things get better. I bought a candle warmer and they use to be $4.99 in the store but now they're $9.99 in store. I asked if I could price match. She called the customer manager over, and she looked like she didn't want to be bothered. Yet, it was fixed and I was sent on my way.

I'm shocked craft stores are still in business. I have a feeling Michael's will follow JoAnn's in…read morethe upcoming years. Everything here seems overpriced. They do have some sales and those would be the only time I bought anything here. Selection is just ok. Didn't have any interaction with employees. Restroom was clean.

When my son attempted to return art supplies that he had purchased for me, he no longer had the…read morereceipt (which I threw away, believing I would be keeping the items), but I do have the credit card statement verifying the purchase. During the interaction, Manager Cheryl assumed that my 18-year-old son had stolen the items because the inventory system indicated that there were still many of those products in stock and because they were located near the door and, in her view, easy to steal. I find this accusation deeply concerning and unprofessional. An inventory discrepancy is an issue with the store's systems and processes, not evidence that a customer has stolen merchandise. Rather than gathering facts and approaching the situation with curiosity and professionalism, Cheryl assumed wrongdoing and treated my son as though he had stolen the items. That assumption was unfounded and ultimately proven incorrect. As a young man, he deserved to be treated with respect and dignity. Given the circumstances, I am particularly troubled by the possibility that implicit bias may have influenced how he was treated. When I later called the store, Cheryl confirmed that her suspicion was based on the inventory count, the location of the items near the door, and the fact that the items did not initially pull up using the credit card. Notably, two of the three reasons Cheryl cited for suspecting my son were entirely related to store operations and management issues, not to any conduct on his part. Instead of acknowledging the seriousness of the accusation, she failed to take accountability and continued to make excuses and talk over me when I was sharing our side of the story. I will be requesting that headquarters review this matter so that other customers are not subjected to a similar experience. Employees, especially managers, should be trained to gather facts before making accusations, communicate respectfully, take accountability when mistakes are made, and treat all customers with dignity and respect. I have documentation of the purchase through my credit card statement.

My daughter had been looking forward to coming here all week during Spring Break. We arrived and…read morethere was large party in the private area but just a few customers on the walk in side. I went to the counter to see what we needed to do, and the young lady was checking out customers and an older gentleman was also behind the counter with her. A younger man also walked up behind the counter as we were standing there. No one offered any information or assistance as we stood there to the side. I eventually asked her if we needed to do anything specific since we were just standing there to the side and she said "oh, sorry! I thought you were with the large party." She gave us instructions to select our pieces and then have a seat and someone would be with us to do the next step. We selected our items and had a seat. The two gentlemen were still around the counter or back and forth to help other customers with paint, etc. I made eye contact with both of them and they both turned away at several engagements. After about 8-10 minutes of no one coming to our table, my 9 year old looked at me and said, "Mom, I feel like no one wants to help us, and they've seen us sitting here for a while." WOW. An experience I NEVER want my child to have. We put our pieces back carefully, and left. I hate that was her experience especially because she was really looking forward to it, and there aren't many opportunities like this in our area, but I won't bring her back to be ignored.

Strolled into Prettyin' Paint this weekend to celebrate my mom's birthday and it was the perfect…read moreplace to hangout and unwind. Prettyin Paint is a full service pottery establishment. They provide the ready to paint ceramics, paint, tools, and they also bake the pieces as well. We spent a decent amount of time here and never once did we feel rushed. The owners here are very friendly and knowledgeable. I couldn't be more excited to have a pottery place on this side of town. Super excited to see our pieces once they're done! Will be back soon.

It was worth the trek from Sugar Land. Lovely selection of batiks and many other beautiful prints…read moreto choose from. Helpful and friendly staff. (Note: tap-to-pay is not accepted)

Nice place with a beautiful selection of quilting fabrics. The fabric price is a bit high but the…read morequality is 100% cotton. A fun place to visit it looking for inspiration for your next project.

The festive spirit is booming at this Michael's. Lots of options to make sure you're ready for the…read moreholidays. I went in for some arts and crafts to decorate my home and found exactly what I was looking for. The prices are reasonable and the variety is plenty.

I'm updating my review because Paulette, store manager, turned this issue around. She personally…read morecalled me after my complaint, designed the frames with me again, setup a claim for reimbursement on my torn diploma, and assembled the frames. The other framing customer service representative, Jessica, was also wonderful throughout the experience. My reimbursement for my diploma never came, however the frames look great and I'm happy to be done with this experience. The frames are beautiful and I've received tons of compliments on them already. Definitely quality work done!

Absolutely the BEST! Fantastic customer service and most…read moreimportantly outstanding work! If you need embroidery.......this is your must go to place! Highly recommend!

They've done an absolutely wonderful job on two of my projects, and we're already working on a…read morethird. Their attention to detail and quality of work are truly impressive. The team was willing to go the extra mile to make sure everything turns out perfectly.