Excellent repair and service. went the extra mile with the insurance company. Will use them again…read moreif needed.

Service, value and quality were amazing!!! Isaac is the…read morebest!!! Definitely will be a lifetime customer! Thank you!

Tremendous service in which Debbie and team treat your vehicle like their own. Wasn't happy to…read moreneed work; but was very happy to have Certified Auto Body do the work. Thank you!

I needed my bumper replaced and got two estimates…read more National Shop. Parts = $338.14 Labor = $ 1,107.00 Total = $1,445.14 + tax Lake Bluff Auto Body. Parts - $268.28 Labor = $615.10 Total = $883.38 = tax The Chain/national shop charged more for labor and included parts that did not need to be replaced. Customer service and quality of work at Lake Bluff Body Shop is flawless. They even washed and cleaned the inside of my car. I would not hesitate to use them again and highly recommend Lake Bluff Auto Body to anyone who is sick of being taken advantage of by big box chains. Save money, support local family owned business and know you are being treated with respect. All by honest, hard working individuals. Support local, family owned businesses and save money.

Thankfully it has been a long time since I've had to go to Greg, but I referred a friend here today…read moreand decided it was about time I leave a review! I had severe hail damage and brought my car here on a referral. The work was immaculate and done quickly. They worked wonderfully with the insurance company as well. This is the only place I would bring my car for auto body repair!

Brought my Toyota Highlander in for an estimate. Estimate was $1400 so I gave the OK and dropped it…read moreoff on Monday morning. Work was supposed to take 3 days, so I called on Wednesday to ask what time I could pick it up. They had not even started the work and now the estimate almost doubled to $2400+. Told them no way and picked the car up Wednesday at lunchtime. They never called to tell me about the increase nor that they hadn't even started the work.

I totaled my driver's side door after inadvertently leaving my car in neutral in the garage while…read morethe door was open. The car rolled back, and the door clipped against the garage wall. Thankfully, no one was hurt, although my ego needed some attention. I called Certified Auto Body and was immediately taken care of. Debbie, the owner, had a tow truck out within the hour (the car was not fit to drive). They managed the insurance claims process for me and arranged a rental car for us before we left the shop. The prices were extremely fair, and we had our car back good as new within about a week. By far the best, smoothest, and most pleasant car experience - of any kind - I have had. These guys know what they are doing, and it shows. Highly recommend!

this shop is commitiing insurance fraud theyt are pretending to buy parts from used vendors and are…read morebilling the insurance companie for it but realistically they are reusing the same broken parts they are milking every insurance company that walks in that door beware people!!!!!!!!!!!!

In the world of body shop repairs, I think the job on my car was pretty minor...fixing a banged up…read morebumper. However, what transpired was so much "bigger:" Great, timely service, a perfect new bumper and a couple dabs of paint to cover a scratch. Plus, my car is glowing! it was cleaned inside and out, including shining my tires! Outstanding service with attention to detail. I hope I never need a body shop again, but if I do, I will always choose Gustafson! I hope you do too!

It took Sherry over a week to get back to me only to say she still hasn't talked to the mechanic…read morewho diagnosed the issue. Horrible customer service. Wound up taking it to another place in Mundelein who fixed it within 24 hours.

17 delays and zero attention to detail: I've used this shop…read morein the past with no issues, but their standards have clearly plummeted. What was quoted as a 3-week repair on our brand-new Toyota Tacoma turned into a 15-week nightmare with 17 different delays. The mechanical team failed to conduct a thorough initial inspection, leading to a "can of worms" scenario. We went through 3-4 iterations where they only discovered a new necessary part after we had already waited weeks for the previous one. Most concerningly, they tried to convince us to accept mismatched struts on a brand-new truck. We had to repeatedly push back to ensure the vehicle was actually restored to its original state. If you value communication, technical competence, and attention to detail, look elsewhere.

Caliber Collision has great customer service and did a fantastic job on my car. I would definitely…read moreuse them again!

Igor is the best. He has gone above and beyond for me countless times over the years. I drive a…read moreMini Cooper S, and it can be difficult to find a trustworthy mechanic who truly knows foreign cars. Igor not only specializes in them, but genuinely cares about his customers and always takes the time to help however he can. Instead of going to the dealership and getting overcharged, go see Igor. He is reliable, honest, thorough, and does excellent repair work. It's rare to find a mechanic you can completely trust, and Igor is one of those people. 5 stars all day. Always grateful. Thank you, Igor!!!!!

Very Happy with my 2 years old Lexus repair. This auto…read morerepair shop was recommended to us by Family . Igor was very helpful recommended best option for major repairs. Very happy with results and seamless repair of our vehicle. Will recommend this shop and honest,prompt service. Thank You

Swartout is the pros. I care about appearances and time so I take my vehicles here. Not sure about…read morethe other 1 star review but literally every person in Lake Forest or Lake Bluff uses or would like to use this body shop. The prices are fair, not over priced. The time is fast- they work quickly in and out asap. It may take a very long time to get an appointment tho because they do so much work on so many vehicles.

The front end of my car was repaired here & I have continued to notice things that were not fixed…read morecorrectly ever since. The headlamp they replaced was supposed to be OEM but it was cracked and repaired & i was not informed of this. The horn was replaced it with one that sounded like a literally like a clown horn vs. a loud German horn- this was fixed eventually but I had to be without a car for a day. The paint on the hood has chipped in several spots since being repainted. The fog lights were not hooked up correctly & when i called to get this fixed I was told it must be the switch & not something they did but that i could bring it in and they would fix it at a cost. The customer service & work done is very disappointing.

Great, amazing quality work. My car looks brand new. It was almost a total loss but thank you Tony…read moreand everyone at his shop. The work they did compared to the other estimates I received I thought were very reasonable . they keep you posted on the progress of your car and a great thank you again to Tony.

Good customer service. The prices are a little high if you are ok with that. Went in for a wheel…read morealignment. The job was done good, no issues with the job done. Prices are excessive every shop like this one.

The guys at Sunset are absolutely the best. We move with the military often and believe me when I…read moresay there is nobody better than them. From the response times, to quickness of service they were fantastic. Their customer service can't be beat. They offered to pick up my vehicle due to a work issue, kept me up to date with everything, then spent time talking with me getting to know me and genuinely caring. They are the bar that everyone should strive to meet.

I had to take my car in for a starter. Diego kept me in the loop throughout the entire process…read more He gave me the costs of the parts and labor and even helped me find a tow service to get my car to their establishment . The work was done in one day. I would recommend the people at Sunset Tire. you won't be disappointed .