It took Sherry over a week to get back to me only to say she still hasn't talked to the mechanic…read morewho diagnosed the issue. Horrible customer service. Wound up taking it to another place in Mundelein who fixed it within 24 hours.

Great communication throughout the repair process. Friendly and responsive to all my questions. Top…read morequality workmanship. Don't go anywhere else.

Wonderful experience all around. Constant updates. Fixed timely. Excellent workmanship. Highly…read morerecommend Crash Champions.

If you want polite, knowledgeable people working on your vehicle, then come here! They are super…read moreaccommodating and do great work! I appreciated the excellent customer service throughout the entire process. Best experience I've ever had getting repairs. Thx!

JB rocks with honesty and a skill set not found anywhere else in the auto body repair biz. We…read moredropped off our sad 2016 Honda van and 8 hours later he delivered a beautifully finished front end bumper repair at 1/4 the price of any other body shop. More impressive than his skills is his friendly manner and complete transparency in the work he's going to do for you. Get your dinged up car over to JB today! You'll be writing a review just like this one!

JB did an absolutely amazing job fixing and painting a large dent on my car. My car has a white…read morepearl finish, which is notoriously hard to match, but JB pulled it off flawlessly--the repair is seamless, and you'd never know there was any damage. What truly sets him apart is not just the quality of his work but how reasonable his pricing is. On top of that, he turned everything around in just 24 hours. He was a total lifesaver and I couldn't be happier with the results. Highly recommend!

Needed to have my SUV repaired after an accident,so I contacted Gerber's Mundelein location and the…read moremanager picked up my vehicle at my home, and since I am not yet driving, the manager also offered to drop off my repaired vehicle at my home . fabulous service!!!

Do NOT Use Gerber Collision!!! They had my 2017 Buick…read moreEnclave for a month only to find out that the repairs they made were poor and some were not even done. They were paid to repair items that they never even touched and are being investigated by the BBB, IL Att General and IL Dept of Insurance for fraud. They refuse to issue a refund for the repairs under their warranty despite the fact that I have not had my vehicle since JUNE & they put my families lives in jeapordy for the week that we had it back and malfunctioned almost causing me to crash twice. Get a referral from a friend, relative or insurance agent. I am regretting using them and wasting so much time and energy fighting to get them to do what they were paid almost $14,000 to do in the first place!

I had collision damage on my new car at Estrada Customs. They were accommodating to my schedule…read morewhich was very helpful since I am a single parent. The work they did was immaculate. They showed amazing attention to detail; flawless work! I am impressed with the quality of their work and the personable way they handled my appointment!

I've been a long time client of Estrada Customs. I first went to them for collision work but then…read morefound out they do custom car work and have had many Bears and Bulls players as previous clients. I've had a lot of fun having them make all of my cars extra special. They do excellent work. They have a great artistic eye for making my cars unique yet tasteful and the work is all OEM quality.

I was referred to Allanson by my fleet company after reporting damage on a company car and filing a…read morepolice report. When I arrived, I asked an employee to walk around the vehicle with me. Instead of doing so, he told me, "I know exactly what you're doing. I'm calling the fleet company--I work for them." I found this response surprising and unprofessional, so I left and reported the interaction to my fleet company. I went to a competitor who immediately reviewed the entire vehicle and is now handling the repairs respectfully and thoroughly. Due to the interaction at Allanson, I won't return in the future.

I can absolutely recommend Allanson Repair. I have been using this shop for the past 24 years. They…read morehave repaired all of our cars. John has been tremendously honest and accommodating. The repairs have always been excellent. We continue to recommend Allanson Repair to all of our friends. Thank you for your honesty and quality of work!!

Brought my Toyota Highlander in for an estimate. Estimate was $1400 so I gave the OK and dropped it…read moreoff on Monday morning. Work was supposed to take 3 days, so I called on Wednesday to ask what time I could pick it up. They had not even started the work and now the estimate almost doubled to $2400+. Told them no way and picked the car up Wednesday at lunchtime. They never called to tell me about the increase nor that they hadn't even started the work.

This is the best place in the area for auto body. Gregg will do a meticulous job on anything and he…read moreis reasonable. I used him for decades but then my insurance company made a contract with Swartout which is equally good. But I would probably rather go back to Gregg because he is less expensive than any other shop.

I would give zero stars if I could. Bought a Jeep for our son. The Jeep was very very dirty so my…read morewife brought it in to knock a dent in the filth before we brought it home. Purchased the highest level wash (level 5 I believe). They did the quickest wash ever and did not vacuum or clean the inside at all, Two other cars were brought in before hers and they were still working on them and told my wife she was good to go. I would have understood if they told her "It's too filthy we cannot get this clean for $30". But they said nothing took her money and sent her on her way. Trust me they made zero attempt to clean the inside. I only expected the surfaces wiped down and a vacuum of seats and floor. That did NOT happen. When I contacted them , I was offered no remedy only excuses. I will never go here again.

YOU'RE BETTER AT DETAILING YOUR CAR YOURSELF** If you're looking to pay a premium for vacuuming…read moreservices, this is the place for you. I opted for the full service, which included interior and exterior detailing as well as engine bay cleaning and body correction. The only aspect I was satisfied with was the actual cleaning of the engine bay. See attached photos. The interior ceiling was still stained, seats had crumbs, and the exterior wasn't detailed; the same bug splatter that was on the side mirror when I dropped off the car remained. You could also see how dirty the disinfected wipes were after using it.. Overall, I am disappointed. While the customer service left a decent impression, the quality of the service did not meet my expectations, especially considering I paid for a full service of $300+ dollars.

Igor is the best. He has gone above and beyond for me countless times over the years. I drive a…read moreMini Cooper S, and it can be difficult to find a trustworthy mechanic who truly knows foreign cars. Igor not only specializes in them, but genuinely cares about his customers and always takes the time to help however he can. Instead of going to the dealership and getting overcharged, go see Igor. He is reliable, honest, thorough, and does excellent repair work. It's rare to find a mechanic you can completely trust, and Igor is one of those people. 5 stars all day. Always grateful. Thank you, Igor!!!!!

Very Happy with my 2 years old Lexus repair. This auto…read morerepair shop was recommended to us by Family . Igor was very helpful recommended best option for major repairs. Very happy with results and seamless repair of our vehicle. Will recommend this shop and honest,prompt service. Thank You

Eric did a great job on my car. I took it in after an accident and the car came back looking like…read morenew. He was very accommodating and communicated with me every step of the way. I would truly recommend Eric and his crew.

If you are looking for an honest auto body shop, that does outstanding work at a more than fair…read moreprice, then look no further than Lakeshore Collision Center. I came all the way up from Chicago for Eric to replace the bumper on my car. It looked better then when I first bought it! On top of it, Eric is a super nice guy.