Came here on a Tuesday to get an estimate for damage to my car's fender and front bumper. Pics were…read moretaken and was told it will take about 24H to get an estimate. I called the next day and was promised they would follow up with their underwriter. A week passed and I'm still waiting for them to email or call me with the estimate. I called yesterday and they again promised to follow up and I then would be getting a response by the end of the day. So far, no one has reached out.

Not a fan... AT ALL! The Woman at the front desk is super…read morepolite and friendly. She takes detailed notes of all your concerns. But BEWARE, the shop will NOT necessarily FIX all your concerns. And treated me (as a female) like I was an idiot. Great. My car is a unibody frame, so there was an internal part that was damaged while no external damage was visible. But I had pointed out the issue that it was causing, multiple times... when dropping off the car AND when picking up the car both times. Crash Champions - By NOT addressing this issue that I pointed out REPEATEDLY, you have made this process a huge pain in the butt. I will NEVER send Anyone to your shop!

I just picked-up my car from Sudden Impact for some repairs. They did a phenomenal job! I…read morewouldn't go anywhere else. They are approved by State Farm.

Great collision center to work with. Their attention to detail is "State of the Art."My SUV came…read moreback better than new. Highly recommended. I have had several cars and classic Cadillacs worked on by Sudden Impact and was never disappointed. Thank you again for your outstanding service.

I totaled my driver's side door after inadvertently leaving my car in neutral in the garage while…read morethe door was open. The car rolled back, and the door clipped against the garage wall. Thankfully, no one was hurt, although my ego needed some attention. I called Certified Auto Body and was immediately taken care of. Debbie, the owner, had a tow truck out within the hour (the car was not fit to drive). They managed the insurance claims process for me and arranged a rental car for us before we left the shop. The prices were extremely fair, and we had our car back good as new within about a week. By far the best, smoothest, and most pleasant car experience - of any kind - I have had. These guys know what they are doing, and it shows. Highly recommend!

this shop is commitiing insurance fraud theyt are pretending to buy parts from used vendors and are…read morebilling the insurance companie for it but realistically they are reusing the same broken parts they are milking every insurance company that walks in that door beware people!!!!!!!!!!!!

Needed to have my SUV repaired after an accident,so I contacted Gerber's Mundelein location and the…read moremanager picked up my vehicle at my home, and since I am not yet driving, the manager also offered to drop off my repaired vehicle at my home . fabulous service!!!

Do NOT Use Gerber Collision!!! They had my 2017 Buick…read moreEnclave for a month only to find out that the repairs they made were poor and some were not even done. They were paid to repair items that they never even touched and are being investigated by the BBB, IL Att General and IL Dept of Insurance for fraud. They refuse to issue a refund for the repairs under their warranty despite the fact that I have not had my vehicle since JUNE & they put my families lives in jeapordy for the week that we had it back and malfunctioned almost causing me to crash twice. Get a referral from a friend, relative or insurance agent. I am regretting using them and wasting so much time and energy fighting to get them to do what they were paid almost $14,000 to do in the first place!

Collision Solution is fantastic. After a hit and run driver seriously scraped up the rear quarter…read morepanel of my year old car, I was worried. Would the repair look good? Would insurance cover it? Racheal took me through the entire process. Documented the damage. Handled the insurance company. Brought back my car looking like nothing had happened. She kept me up to date on progress and was friendly to boot. If you have the unfortunate need for a body shop, you're going to appreciate the team at Collision Solution. I do!

Taking your car in is stressful. Rachel is your right hand (wo)man who helps navigate the process,…read moregets everything set-up with insurance, provide estimates on what you might owe, and communicates better than 99% of businesses out there. She let me know how my car was doing and timeline to get it back before I even thought of reaching out. I trust her, which only great experiences can produce. My first positive experience with Collision Solution was with my brand new car which was hit after 1 week by someone parking very badly. My recent return was with a cracked windshield, courtesy of I-94, requiring a replacement plus sensor calibrations. Both fantastic experiences and worth the value whether you are paying with insurance or out of pocket. Rachel is also funny which is a necessity when you arrive not having your best day.

I was referred to Allanson by my fleet company after reporting damage on a company car and filing a…read morepolice report. When I arrived, I asked an employee to walk around the vehicle with me. Instead of doing so, he told me, "I know exactly what you're doing. I'm calling the fleet company--I work for them." I found this response surprising and unprofessional, so I left and reported the interaction to my fleet company. I went to a competitor who immediately reviewed the entire vehicle and is now handling the repairs respectfully and thoroughly. Due to the interaction at Allanson, I won't return in the future.

This is the perfect place to go if you want to be shamed for being autistic and then told it's your…read moreown fault that you lost a full day of work from an allergic asthmatic reaction to the air freshener they didn't ask you about before dousing the inside of your only vehicle in it, preventing you from using it for a week. Charles said I did it. That I spilled something. I don't keep liquids in my car. And I don't use anything than smells like the inside of a 50c Car Wash. I also don't know how I could have accessed my own car in their shop without my keys or keys to their building, and then doused the inside of it with a fragrance of my own possession- a fragrance which prevents me from being able to breathe. But that's what Charles said happened. Because "they don't use any air freshener at all." Even though that's not what the receptionist said.

Great, amazing quality work. My car looks brand new. It was almost a total loss but thank you Tony…read moreand everyone at his shop. The work they did compared to the other estimates I received I thought were very reasonable . they keep you posted on the progress of your car and a great thank you again to Tony.

Good customer service. The prices are a little high if you are ok with that. Went in for a wheel…read morealignment. The job was done good, no issues with the job done. Prices are excessive every shop like this one.

They were great, got my car fixed up fast, didn't overcharge. It's a family owned business, they're…read morefair and polite. 10/10 recommend for a quick fix up or just regular checkups

I had just bought a used car for my son with a bunch mechanical and electrical problems. The car…read moredid not run when I got it. I found out about this shop from a military Facebook page, so I decided to give them a shot at fixing the car. They arranged a tow from my house and had all of the car's problems diagnosed within a couple days. The estimate that they gave me was very fair. When they started working on all of the cars issues they were very fast and had the car back within a week and once I started driving it the car ran very well. IF YOU ARE LOOKING FOR A MECHANIC WHO DOES GREAT WORK AT A FAIR PRICE I WOULD HIGHLY RECOMMEND MICHIGAN AUTO SERVICE BODY AND TIRE! They also look out for military service members.