the pick up was easy enough but seems they got mad at me because they only had two parking spots and I happened to pick the wrong one. which was also where I had gotten it from. but then on top of that they charged my card an extra 33 bucks or so for whatever without notifying me either. so be careful not to get your money stolen when renting a truck here. read more

Absolutely the best place for service! The owner was very helpful! Took my car in and within no time it was up and running perfect.

I have never had such a positive experience getting body work done on any car. They jumped through all the hoops my insurance company put them through and didn't complain. They were persistent and communicated with me every step of the way. I have a Volkswagen and I needed a certified VW repair shop. Alan was my point of contact and he is very responsive and solution oriented. Best of all my car looked great when it was done! read more

Drove over there for an estimate and never heard back from anyone and left several messages with no call back.

Having 3 kids at Lakes HS, we had our share of bumper cars in their parking lot. Tom and his team are great at fixing the car at a fair price. Really helpful when you have kids that have mishaps. Highly recommend Tom. read more

I needed an auto mechanic I could trust. The last guy I tried wanted to sell me a $700.00+ alternator, when all my van needed was a battery. So after that possible burn, I knew I needed to find somebody I could trust. My transmission was leaking. I checked yelp, and found advanced auto works, and all his reviews were great... so I went there. The owner Tom was like I had known him all my life, so nice. I can't say enough how awesome this business is. He will remain my mechanic from here on in. He is honest, willing to work with my limited budget, and they are just the nicest people I have met in a long time. read more

Tom is always great to deal with and works hard to earn and keep your trust. I've gone to Tom over the past 2-3 years and have always had a great experience. He's a salt of the earth kinda guy and is honest as the day is long. Highly Recommended!!! read more

Gave me an honest and fare price for the work needed on my car. I like it when the owner answers the phone. It shows that he wants to know who his customers are. Highly recommend Advanced Auto Works, across the street from the Round Lake Beach Walmart read more

Have a fender bender? Take it to this place!! You will not be disappointed. Tom the owner did such an amazing job. You can tell right off the bat that he genuinely cares about making the customer happy and making sure they are satisfied with the work done. While my car was getting fixed and I was ubering around, all 3 of my drivers even raved about this auto body shop and told me I chose the right guy to do it! Such an honest guy and he was able to save me a good amount of money. If I ever need any work done, I'm definitely coming back here! read more

I had scraped my car on my apartment garage and thought it went down to the base paint layer. The man in charge took a look at it and wiped off the garage paint for free. It was a no hassle encounter. His sales approach was not overly aggressive like most places. He tells you what you can do and does not pressure you to do work you're not comfortable with. If I have a serious collision I will be going back. read more

My car had hail damage from a spring storm, I took it in, spoke to Tom and he was very helpful. They did a great job on my car and took pains to ensure that all the little dimples were removed. He was sure to call me after to ensure I was pleased as well. I'd recommend using this body shop for repairs. read more

Decided to call because his ratings on yelp were high and I found out why. Talked to Tom Monday, dropped off Tuesday done on Weds and he was much cheaper than another place I got a quote at, plus he was a really nice person! Definitely will continue to have him service my cars! read more

Tom is honest, does great work and look no further for auto body work. I bring all my cars there and recommend him to everyone. It does not get any better than Tom and his team and please realize I never write testimonials. read more

We are very happy with the service provided by Advanced Auto Works. We had some minor body work and a turn signal replacement done. Tom quickly responds to inquiries and tries to provide the most reasonably priced, yet complete service needed. He came in under his estimate and the work is top rate. We highly recommend Tom and Advanced Auto Works for your vehicle repair needs. read more

Tom is an honest mechanic. He's willing to work around my schedule, and his pricing is fair. He does everything from oil changes to transmission work. My entire family goes to his shop for everything car related. The shop is busier during the summer months so plan ahead when you can. read more

I had some self inflicted damage on my Audi and did not want to go through insurance since it was fairly minor. I took my car to a couple of bodyshops in the area and got quotes which were very high. I stopped by Advanced Auto Works and had a quick chat with Tom who give me a very reasonable price for the work. I will admit I was a little apprehensive at first since I wasn't sure if he had worked on German imports before and the price was much lower than the other quotes. My worries were unfounded as Tom had the body work completed ahead of his estimated schedule and the car looked brand new! Advanced Auto Works is my go to place for this type of work moving forward. read more

If there's one thing I hate more then going to the dentist, it's going to an auto shop. I've taken multiple cars to dozens of shops and nearly eve time I have a terrible experience of getting overcharged for services and parts that my vehicle did not require. I first found this place through a recommendation through my dad. He told me that he got quotes from half a dozen nearby auto shops and that this place beat every single one of them. So I brought my car in the other day and spoke to the owner Tom. The guy is very easy going and is really friendly. On my first visit I showed up without an appointment and his team immediately went to work on the vehicle and I was out of there within half an hour. He never put me on the spot to pressure me into buying overpriced useless services. That's something you will not find in corporate franchise owned auto shops. I definitely plan on bringing my car back to this shop and if anyone in Lake County asks me for auto shop recommendations this will be the only shop on my list. read more

Great place to go. Rented a van for the first time. I had some dumb questions for Tom but he didn't mind. Everything went perfectly.

I have been going to Tom for as long as I can remember! He is always so helpful and courteous. He never over charges and is always honest in the work he and his crew does. I live in the city now, but I still will drive an hour and a half north to get my car worked on here! He is amazing. I highly highly recommend him to anyone who needs work done on their car. read more

The first time I met the owner Tom is when I accidentally slid on the ice into a mailbox and practically tore my passenger side rear view mirror off. I went into his shop and he helped me and advised me what to do. He helped me laugh about the situation. Since then we have been bringing our cars to him for issues. He and his staff are very knowledgeable and amicable. I can't say enough good things about these people. They get five stars from me. read more

I have taken Tom 3 projects that were definitely unusual.No hesitation ,he took them on . No inflated pricing because it was specialty just great work. The 1st project was half the price of another estimate. I have not gotten multiple estimates since. Brent read more

i have know tommy for many many years and have nothing but the best experiences when dealing with him. he has helped me and my family out countless times whether it was us needing body work done or if i just needed air in my tires. tommy has and will always be my family's goto guy for anything body related. this man comes highly recommended by me. thank you for all of your service to me and my family tommy, with the exception of lee sr of course. read more

Brought our 2007 Jeep for an estimate to replace front bumper and wheel flare. From the very start Tom was extremely courteous and provided the estimate within minutes -willing to reduce the price if he were to locate an aftermarket or used bumper. We had several estimates and his was very competetive. We decided to keep our patronage local and went with Advanced Auto Works. WOW....could not have been more pleased! He had the parts prepainted which expedited the process, we were able to pick up our beloved Jeep in 1 day! The Jeep was washed and with the replaced parts looked like a brand new vehicle!! The best part was the final cost was less than the original estimate.....how often does that happen....usually the price goes up! Will definitely do business with Advanced Auto Works again as they offer many other services. read more

My Mom and I rented a Uhaul truck from them, and they could not have been more helpful and pleasant to deal with. I would recommend them to anyone! They were fabulous! If you need to rent a uhaul truck, go to Advanced Autoworks!! You will not be disappointed. read more

Tom's a good man. Helped me out big time when I wasn't sure about some work done at another shop. I would bring my car back to his place without hesitation. read more

First contacted Tom through Yelp and he responded quickly letting me know he could help me out with my minor fender bender damage and for not much money. I dropped by a few days later and was in and out in 40 minutes. For a perfect job, I would have had to replace the whole bumper, but I left there with a car that looked practically brand new and saved a bunch of money. He even buffed out some unrelated scratches at no charge. Thanks, Tom. I'll be sure to be back when I have more of a challenge for you! read more

Great guy, great work! Took a week or so to get the parts, but could not have been nicer and more apologetic about it. I didn't even feel like it was that long. I would have expected longer. Everytime I requested an update his response was very timely. Knows how to treat a customer with respect and did a really nice job on the vehicle. Even his guys out in the shop could not have been nicer and more polite. I hope I don't need his help again anytime soon, but if I do I know who I am calling. Thank you for a great experience and the quality work! read more

Love this place! Tom, the owner is the nicest guy and doesn't give you the run around like every other shop I've experienced. They get you in quickly and out the door quickly. They are reasonable and aren't out to leave your pockets empty! Best shop around! Highly Recommend. read more

The owner Tom, took the fear out of dealing with a body shop. He not only did amazing work, fast, he did it under budget. Here's a local guy who wants to earn everyone's business. Let's face it...no one wants to "need" a body shop...Highest recommendations! Thanks you guys read more