I had a great massage with Andy. He really does a fabulous job and is very attentive. He focuses on the areas I told him were bothering me which was helpful. The facilities are clean and it was easy to make a same day appointment.
I am a little disheartened by the way the encounter ended. Upon payment at the front with the woman (sorry I don't know her name), she gave me a hard time regarding the tip. It was a $60 massage and I gave Andy $15 cash, which is 25%. I can't speak for others but I felt that it was a very reasonable gratuity, especially because he did a great job. She made a comment in another language, gave me a dirty look saying $20 would be better, and then proceeded to ignore me as I continued to be polite and say thank you and leave.
A similar experience happened the last time I came, and it was the same woman, but I figured it was just an off day. It's pretty disrespectful to treat your customers that way. Throughout the massage I kept thinking how I'd recommend this place to everyone, particularly Andy, but am discouraged now based on that encounter. I hope she can adjust the attitude for others going forward! read more