First time and definitely will be back again. Nina was fantastic! She got to know me and helped the pain subside. The establishment is spotless and Rosa at the front desk was so kind. read more

Very nice service, kind staff. Masseuse seemed very knowledgeable and I was super relaxed. Felt like a valued guest. Location/atmosphere was ok, could use a little more ambiance in the main seating area. read more

Owners are very pleasant, welcoming and accommodating. Been here many times. Consistent great service

I'm shocked this place has any stars. This spa is less then relaxing. I should have known it was going to be a terrible experience when I asked to use the bathroom and the big washing machine was in there. I get in the room and it's bright and there is no robe or shoes just a think sheet to get under. Then a woman comes in. The "1hr" massage that was actually 36 minutes wasn't bad. I felt her kneel on the table- but when she straddled me that was enough. But the she stood up over me and that was too much. This bed is made for one, not two. Then she left the room with the door open to get hot stones - okay nice touch but not with the door open. Then all of a sudden there are two women in the room. Wtf how you just have someone else in the room while I'm naked. By this point I'm pissed. Then I get a facial. It was a mess. She walks out the room and leaves the door cracked and I hear her talking with the other staff. 8 minutes go by and she's still not back. So I get dressed and come out. Apparently she wanted me to sit there and wait until she came back. wtf any other time I got a facial they rub your neck/shoulder while the mask is setting. But no she left me with the lights on, turned off the steam and was chatting it up in the front. Needless to say unless you want to be straddle, exposed, and left alone DO NOT GO HERE. read more

My daughter and I got a massage here last Sunday and we both loved our massages. Very clean, professional and on time. It was 90 minutes of heaven! They were very good about COVID. Kept their masks on the whole time and when it was time to turn over they handed me a fresh mask to put on. I will definitely visit again and highly recommend. read more

Always take out my knots and my stress every single time. Highly recommend. The place is clean and relaxing. I love the hot stones on my back. The front desk is super friendly as well. The only thing I would say is that if you have a reservation, come with time to find parking. Other than that, this has become one of my favorite massage spots. read more

I LOVE this place. The staff are professional, kind and very welcoming. Massages are 10/10, no need for fancy day spa facilities in Manhattan. This is a gem of Westchester. read more

Every time I come here I get a great massage. Upon entering I am warmly greeted and then am guided right into a room, many times without a reservation. They have a clean facility, nice relaxing music and know helpful massage technique to get rid of knots and help you feel much better. One customer had complained about a therapist getting on her knees on top of the massage bed to do one of the techniques, but I happen to love it. The additional pressure really loosens up your mid-upper back. Give it a try and see for yourself. That have very reasonable prices and I don't think you will be disappointed. read more

Love this spa! I get deep tissue massages here regularly (once every 3 or 4 weeks). Good availability for appointments and always a great massage at reasonable prices. Staff is lovely. read more

Came here on a last minute desperate decision for a massage. I booked a 90 minute massage and enjoyed every minute. No frills kind of place and everyone was very kind. Warm towels to wipe away the massage oil and hot stones were pleasant sensations during the massage. I was genuinely impressed with the intensity of the masseuse's work on all of my knots. Will definitely come back. read more

So glad to come across this spa. Called last minute while visiting the area, and was able to get a couples massage, and the service was great! Better massage than the others stuffy over priced joints. read more

My GF and I had such a pleasant experience here. They were so organized and friendly. The space was very clean and the massage was great!

Im so glad i found this place! I have a combination skin (dry and oily) and I develop lots of black and white heads which require a regular clean up. Had no problems booking an appointment and i reached promptly at my timeslot. The lady who assisted me with my facial was knowledgeable and professional. She was quite meticulous and from her technique i figured she would be a great masseuse as well. Will definitely be back for more services. The only reason why i didnt give this place 5 stars is because they tried to up my package and cross sell other things DURING my facial - not relaxing or pleasant for the customer. read more

Came here for a couples massage and it was a relaxing experience. If you're shy you may want modifications; however it was thorough & the prices were decent read more

this is way overdue review. I think I had my session with Rosa. The place was pretty much empty so even though I made an appointment I don't think you need one. The massage was ok. Honestly the smell of the room (musk?) threw me off. It was a clean room so maybe it was a air conditioning issue. but overall i wouldnt come back, because I didnt feel better after the massage. def one of those, get what you pay for? read more

This is THE best Asian massage place I have been to in White Plains and probably in Westchester County. I have been going here for the past year on a weekly to bimonthly basis and I always leave refreshed! Given that it is located in Westchester, the price of a deep tissues massage is reasonable. Also, they are very flexible with same-day appointments which is a HUGE plus! If you have a strained neck or back tension, I'd highly recommend asking for Sarah! read more

I went to them this morning after sleeping wrong for two nights in a row. my neck was so bad I couldn't even turn my head. I told them my pain areas and wow did he really dig in. Apparently he knew what he was doing because I now feel 100 times better! Staff is friendly friendly and personal and very quick response time. Easy to make appointment and very clean facilities and reasonably priced. 10/10 would recommend! SO grateful to them for making me feel better. read more

Best massage in my life! I will definitely be a regular customer here! I suffer from a great deal of stress and tension in my back. The atmosphere is very relaxing and the masseuse knew how to target the tension areas. read more

I love this place. The staff are all lovely and accommodating, the spa itself is clean and calming and the massages are top notch. I've tried everything from a quick chair massage to ease my neck and shoulders after a long day on the computer to a full hour hot stone massage, and I've left feeling wonderful every single time. The spa is located in the Esplanade building in White Plains - it's literally a hidden gem! Check their website for special discounts. I cannot recommend Natural therapeutic Spa highly enough! read more

I'm hard to please when it comes to massages. I typically go every other month and I never seem to get the perfect touch. Well, I found it here yesterday. Sarah had all the right techniques and strength to release the tension and knots. I feel like a million bucks today! Plus the customer service was perfect as well which means a lot these days. Also, the price was right on... a value actually. Couples massage for $140 and so worth it! Go, you won't be sorry! read more

Just had the best massage of my life from Jason. No kidding-I'm blown away by the quality of skill and care I just received. Super-hospitable, warm & calming environment. I will definitely be back and wholeheartedly recommend! read more

I went along with my mom for her first massage ever after reading great reviews about this place. We walked in on a Saturday morning at 9:45am and were the only clients there. We were accommodated in the same room since there was availability to do so. The room we were in had relaxing music, and it would make for a great atmosphere, except that our massage therapists talked throughout most of the massage in their native language, and giggled. The massage was not relaxing. I have had countless massages and this was the least professional. Never have I had the massage therapist get on her knees on the massage table, or end the massage with 3 slaps to my back. This was a terrible experience for my mother's first massage, and we will not be returning. read more

My wife and I had a couples massage here. The facility was clean. The staff was timely. And the prices were very reasonable. Most def recommend. read more

I do not like to leave bad comments but this is not a good place for a wax. Was looking to wax my legs and bikini and saw on their website that they offer waxing. I called and scheduled an appointment. For both services they said it would be $100 instead of $115 that they usually charge and at first I was really excited about it. Although the person who waxed me was a nice lady she did not wax me well. She kept leaving hair here and there without waxing and did not give me a full brazilian because she did not wax me in the back. She did not wax my toes and when I told her that she said it would be an extra fee. Very upset from this experience. I have been to many waxing places in the city and Westchester and this is so far the most expensive and the worst wax service I have received. Really upset and disappointed. read more

My girlfriend and I come here 1-2 times a month, or every other month. They have the an incredible staff. All whom are very personable, kind, and professional. They're also amazing at what they do. Hands down the best place in Westchester to get a massage. read more

I've gotten a lot of massages and this place is by far the best. It's pretty cheap for massages as well

I went here today with my fiance for the first time and it is amazing! It is the best massage I have ever had. I had some sore muscles from the gym and my lower back has been hurting but after their massage it feels amazing. I would highly highly recommend this place and the price is great. Most places are so expensive but this small shop I think is at a perfect price point. I will be stopping by again for sure read more

This spa is absolutely CLEAN! The staff are friendly and nice. I go there for massage with Cindy and pedicure with song! Amazing work! I highly recommend it to friends and co-workers. read more

I have been coming here for a few years as it is very convenient for home and office . The 90 min massage is great value and Cindy is one of the masseuses I have had and I have many massages around the world . Keep up the good work . Peter R . read more

I have been there several times and have had different massage therapists. Each was fantastic. I have to say I think it was the best massage I have ever had. They are knowledgeable about muscle tightness and know how to work the kinks out. Will keep going back! read more

I go there regularly and have been going for about 8 years. They are THEE best. Their massages are incredible. The best I have ever had. I don't even get one when I go away anymore. I just get one here right before or after. Prices are fabulous. And the place is clean. read more

I moved to White Plains about a year ago and my husband found this gem of a place. Every clinician I have seen is professional and highly skilled. The massages are great and compare with any top massage I had in the city before moving to Westchester. They also have great promotions. I had a massage today and it was 20% off. Can't beat it! read more

Some places rub your back with oil, charge you $90 and call it a massage. :-/ But not this place! They actually work on the areas where I need it most most using different techniques like massage, stretching, etc. Their Thai style is my favorite! I can't go back to regular massage anymore. This is my go-to place. I wish it was a tad bit cheaper or it'd be cool if they had the loyalty card where you can get a free service after 10 visits or something. so that I can go more often read more

So my upper back is very much in pain right now. I mentioned to the masseuse 5 times she's being too rough but she just laughed every time I said it as if I was joking with her. As the masseuse continued to hack away at my back, I felt increasingly uncomfortable and all I wanted was to be finished with this session and to leave and never come back. I have a bruise on my back now. Word of advise to the masseuse, when your client says multiple times you're being too rough you need to stop digging and lighten up. read more