Have been going to Laguna for a while now and have always been pleased with my mani pedis. Amy is amazing and emphasizes nail care and I love that. Love her massages also. Very friendly with good conversation. Clean atmosphere and well organized. Always greeted by my first name when I enter the facility by owner. read more

The pedicure was okay. The polish has ripples in it on my big toes which does not look nice. I got a full set and gel polish. The manicure was HORRIBLE. The lady half painted some nails, left glue and paint on my hands, cut my thumb, the nails are uneven, didn't do the design I asked for, there is still dust and bumps on the nails. The lady kept getting up and walking away to do random things so the nail appointment took an hour and a half. Did not listen and was not helpful. I called and am going to a refund. do not recommend. Update: went to go get a refund and was argued with for 15 minutes and told I wouldn't get a refund. The entire experience was horrible. This is the worst nail salon around. DO NOT GO HERE. Will be reporting them to the BBB. In the end they would only give me half a refund. Horrible service. Horrible store. The worst. read more

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I loved this place, up until my pedicure on Sunday. I had no symptoms of an ingrown toe nail (no pain, no redness, no swelling). I was enjoying my pedicure until the tech decided to cut/remove a chunk of my nail from my big toe. Never asked before hand. Just cut, and pulled it hard causing me to flinch and audibly react. It's been 4 days since the service and my toe is swollen and incredibly painful. I will not be returning. read more

Scheduled this appointment last minute. They were super accommodating. Wanted to get my nails done for my wedding dress fitting this weekend and they came out beautifully. I would recommend Tina Dao. One of the best manicures I've had and super quick! She even recommended the color. read more

Laguna Nails & Spa - Gel manicure - Skin Care Near Me - Mount Pleasant, Wisconsin

If I could I would give it half a star . They cut me they gave me gel instead of acrylic i tried to say something they didn't listen they also gave me attitudes . I had left and called back because I asked for acrylic and French tip they gave me and attitude and said we can be the lady client for the day they fixed it it's still not what I wanted but it's okay I guess . read more

What a horrible place!! They cut my cuticles too deep causing me to bleed. They kept forcing me to get gel nail polish, asking For me to use the atm they have in the back and give me attitude about deciding the color I wanted on my nails. I'll never be returning to this place. I honestly wish I had read the reviews on yelp before going in. Highly NOT recommended! The guy who did my manicure didn't even ask what shape I wanted my nails and did half square and half round. He also shaped them unevenly. Worst service I have ever gotten. Save your sanity and go somewhere else!!! I'm never returning. The guy also lied about the cost of my services. read more

Laguna Nails & Spa - Skin Care Near Me - Mount Pleasant, Wisconsin

Pedicure was standard, but it was a chop shop!!! Had their tools in a sanitizer pouch that was already opened. They spend more time making themselves look clean that actually being clean. I would avoid imo. On top of that, you cannot add gratuity to a card, and the service provider straight up asked me if I was going to tip and then directed me to the ATM. read more

The environment is not welcoming at all. They lack in conversation as well as gel polish. They charge 3% more for credit and debit payment Cash tips only. read more

I really like this salon clam very nice quick cheep my manicure was 10 dollers sweet nice people treated me very well so really hope more come and I will be back read more

Much needed detoxing pedicure. Wonderful service! Offered refreshments; and no extra charge for Shellac polish! Paraffin wax included. I will be back! read more

I have gone here many years for pedicures in the summer and fall. Always had a good experience but yesterday I was out and thought I'd stop to see if they had anything open for a pedicure. Of course I didn't have an appointment but non the less they could have just told me to come back. The man that greets you looked at me and was VERY irritated and said fine then went to continue to work on the customer he was with , but not with complaining to the customer he was working on. He was talking about me to her and I could hear the entire conversation! The customer asking if I was a regular? I stayed and had the quickest most humiliating pedicure of the life. I will never go here again and will be sure to let me friends know not to go also!! Terrible person to greet the customers! Wonder how many other people he has humiliated? read more

My sister and I both went to have pedicures. We had the $35 massage pedicure that was a little nicer then the $25 express pedicure. For just the hot stone massage I would have paid the extra $10! Totally worth it if you have the time Both of the ladies that did our nails were very nice. Chatty, but not too much. They both took their time and did a great job. Laguna itself is very nice. Racine has a lot of crappy nail places, but Laguna was very nice and clean. A little more upscale then some other places. read more

Don't go here, charge you way overpriced.... There's many other better places to choose from. read more

Do not go here! The girl who did my nails was nice but my nails are horrible! I got acrylics with shellac.The nails have barely lasted a week! I am not going there again. I don't know if the girl was new but I paid $55 for the nails they should last at least two weeks! Never again. P.S. They do not accept Discover cards.That is not posted anywhere in the salon so I had to borrow money from a friend to pay. read more

Popped in as I was randomly looking for a place to get a quick mani-pedi. I was very happy with the service and the outcome. They take their time which is a good thing if you are already in a chair, but a not so good thing if you are in the waiting area - haha. I will use them again. read more

I have been to many places for my nails and never have I had one pop off after only 6 days wow I'm not impressed they did fix it but 3 days later I had 2 more pop off. I'm not going to waste my time or money going here read more

Laguna Nails & Spa - Skin Care Near Me - Mount Pleasant, Wisconsin

Love going here for my pedicures hands down the best pedicure I ever got and I feel like this is one of the best places to get the biggest bang for your buck read more

Miserable experience! Kevin was angry and mumbling the entire time. Definitely will not return

Sadly, the spa has changed owners and the quality, service and atmosphere have gone way down hill. I have been a loyal customer for many years and have given the new owner a chance, but I am more disappointed every time I go in. read more

Terrible experience! The man at the desk was very rude and thinks his customers don't hear that he is complaining about them! Won't be back!

Worse experience with I have ever had. They did my toes and nails. I asked Kevin if my toes were or if I needed the fan I was told they were good to go 2 hours later all the polish is off my nails. I paid 55 dollars for the worst nails I have ever had in my life. I called and spoke with the owner and was told to come back. I don't have time and she hung up on me. I will never go back and I'll be sure to tell my friends to same. read more

Great place to get a gel manicure!! I walked in at about 9:45 and they got me in right away. My nail technician was very professional and did a great job. Everything was very clean and you get a hot towel wrap at the end! read more

I absolutely LOVE this place!! I've been going to Ivy to get my nails done and someone told me that I should give this place a shot...I'm SO glad I did!! I got a pedicure by Alyssa (she's awesome if you'd like to request her for your next appointment!) and I got what I wanted, she paid attention to every detail and held good conversations!! I'll be requesting her every time I come back!! I'm never going to any other nail salons, this is now my absolute favorite!! :) read more

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I just moved to Racine and needed to find a new place to get my nails done. I'm am very particular and this place did an excellent job. They also did a perfect job on my eyebrows. Was a little bit more expensive than my last salon but well worth it. Will definitely be returning. Thank you and well done! read more

I've been here a handful of times for pedicures and always found the staff to be friendly and the interior to be clean. Most times the technicians were very good and did a great job with my nails and toes. There was one pedicure I got that was a terrible experience (everything she did hurt!) but I haven't seen that person that last few times I was in. read more

this is not my first disappointment with this place. my daughter came in a month ago to get her first pedicure because she doesn't like her feet (In growns etc). the younger gentleman that took care of her made Her think he was making fun, laughing, telling her he fixed in grown toenails etc. she felt very uncomfortable. I was gonna come in and give them my two cents. I didn't. I come in almost a month later and know exactly who the guy is. He also made me uncomfortable. he was rough and not gentle. Laughed with several other co workers and just didn't make it any sort of memorable experience to want to come back. And I won't read more

Made an appointment and I was super excited to get a full acrylic set but I ended up walking out. I had a picture of exactly what I was wanting, fall tones. I had a hard time finding the correct colors because the color swatches were so unorganized and they were so close to the floor that I found myself kneeling on the ground trying to find the correct ones. They had a bunch of 03's, 04's 05's...I didn't realize that until I was told I needed to grab the polish as well. With all the years of getting my nails done, I was always told I am to pick the color number from the swatch and they would grab the polish for me. The receptionist and the nail tech were super rude to me and made me feel like they didn't have time to do my nails. I felt extremely rushed and this place is so dirty. The tech was about to put my hands down on a towel with nail polish and nail dust on it from the previous customer!!! They need to organize their colors more, be more friendly to customers, have more of a sanitary environment and refresh their crusty nail polishes! read more

Had a horrible experience while getting a pedicure at Laguna Nails. Both the nail technician and manager were incredibly rude and disrespectful. I will never return. There are other salons, like Utopia, that create a relaxing, spa-like experience. No need to tolerate rude, low class behavior. read more

DO NOT GO HERE!!!!!!!!!!!!! Only giving one star because I had to give a star. Worst experience that I've ever had within 3 days my full set was cracked and chipped off along with the shellac that bubbled and chipped as well. Nails were so painful I had to get them taken off while out of state! Then while calling to see what I could have done about it and if I could have a refund I was told that I was wrong and that the person that did it had never gotten any complains so I could not get my money back even after sending them pictures of the nightmare nails. Spent almost $100 to pay more to get them taken off 3 days later! Don't make my mistake, find somewhere else!!!! read more

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Love going here! I can always get right in. The owner is so sweet and always accommodating. Would recommend!

Love Laguna! My mom goes much more regularly than I, but this is the only place in town I patronize. This is an upscale spa with great staff. One problem is that on really busy days, it's REALLY BUSY, but I have never felt rushed. I usually get the spa mani/pedi with hot stones and mask for my feet. Love it. Love them. I do recommend calling ahead if you don't have an appointment. read more

I am a pedicure addict an since moving to Milwaukee have had a hard time finding a place that does a decent job. But I think I found my salvation in Laguna. I have been here a few times in the past couple years for weddings etc. and always had a great experience. Today was not exception. My tech Leisa did an amazing job on my gel pedicure. She really took her time and made sure my nails were on point. She also gave a great massage and was really nice. In addition to the great service the place is clean and kept up well. You can tell they take care of the equipment and hire staff that know what they are doing. The prices are in point with the service too. Overall great experience but would recommend making an appointment read more

I have visited Laguna Nails a few times, and recently had my best experience yet. I"m from Racine, and my parents still live there, so I will pop in if it's convenient on my way out of town. I highly recommend Ashley. She was pleasant, friendly, and best of all--had great attention to detail! My nails look great, and for the first time I have an OPI mani that hasn't chipped almost right away. The only drawback to this nail spa is that they have exclusively OPI products. I prefer Essie or CND. Otherwise, the atmosphere is nice, and it seems clean. They also have a large color selection, and offer you a drink when you arrive, which I really appreciate. When I return I am going to opt for the mani/pedi combo, which is the best deal I've seen so far. Updated: I returned to Laguna, and had a different nail tech, Sandra--once again I had a flawless mani, with great attention to detail & a nice nail buff before polish application, which I really appreciate & don't see everywhere. Sandra gave me a nice dark color with nearly perfect edges. The best part was that the mani LASTED. I am so pleased with Laguna that I will return whenever I'm in town, and I am a tough, critical manicure customer! Yet another update: I keep going back, and my expectations continue to be met. I have never had the same nail tech, but I have had the same nearly perfect experience. Attention to detail gets an A+. I believe the owner is Jenny, and she seems to have a lock on how to hire good staff who get along well making for an extremely nice manicure in a very warm & friendly environment. read more

Biggest praise- they are open on Sundays! Very rare for a salon, I booked the spa pedicure for a friend and myself. The spa is very clean and nice, you get a complimentary beverage. They have 8-10 pedicure stations, all with big leather massage chairs. The spa pedicure cost 40.00 and totally worth it, you get so much for 40- it's very pampering. My pedicurist did designs on my big toes- that was 8.00 and worth it! I really like that while we were in the drying room, the pedicurist came and got our money and took care of it so we didn't need to get up and go to counter to pay. The only suggestion I would give would be a larger selection of colors read more

The place was bought by a new owner. They added more nail stations and made it very cramped in there. You don't feel relaxed anymore. It feels more like an assembly line. They have lost a lot of good nail techs and still have a few good ones. However it doesn't feel like a spa and you don't feel pampered. I unfortunately have taken my services elsewhere. read more

I highly HIGHLY recommend Jessica for pedicures. She was so helpful nice. Gave me great advice and an amazing massage. I will only be coming back for her. Only bad thing is when you call I'd recommend speaking with her because the rest don't book appointments well. read more

best service , show a picture and they nail it. great at conversations ! at times can take long, but they always last.

I made an appointment for two for pedi's and we were taken back and the pedicure was nice and no problem with how the pedicure was performed, they did however throw all the dead skin from being removed from your foot back into the water which is disgusting if you need your equipment cleaned off you can do it after not in my pedi thorn. My major problem with the entire service was that the girl giving me the service was not talking to me she was having a full blown conversation with the girl completely behind her doing someones else feet talking about her issue with her husband and her current text messages between them. And i just sat there listening to their lives and what they were going to do that weekend together. Atmosphere is nice but i wouldn't go back just because it made me feel awkward and out of place, like my business didn't matter. read more

The ONLY reason I'm giving this place 1 star is because Yvette did an awesome job with my pedicure. The owner and his wife was incredibly rude to myself and 2 other ladies. They seriously treat their employees as though they are working in a sweat shop. He was pacing back and forth checking how long they were taking. They were in a tizzy because there were 3 of us wanting a design...apparently he didn't want the workers to take the time. He made his wife leave her customer to do my design and she didn't do it correctly. Neither of them cared that it wasn't done properly. Before I left I let him know that I was unhappy with how him and his wife handled it and he told me not to come back then! Besides being rude and unprofessional they also weren't letting their employees take a break to eat. Several employees were making comments about how hungry they were and that they weren't allowed the time to take a break. I will never go back! read more

Oh God It was Horrible! I went a few months ago to get a gel fill.And to fix a couple. The girl who did them seemed like she didn't know What she was doing! She glued my finger to hers TWICE! Then, She used a different color than I chose and said it would look better because I had a darker color on already.Well, NO, It was not cute at all!But I sat there almost 2 hours with her that I just wanted to go home so I left it Two days later, a few of them started lifting..within 1 week, They had ALL came off.And for the price I paid, I think they should have wonderful service. I will never suggest anybody I know to go there...I would have not given any stars but it wouldnt let me do the review if I didn't have at least one. read more