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    Laguna at Arrowhead Ranch

    3.4 (12 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 2 weeks ago

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    3 months ago

    Amazing management! Amazing residents! Treat their residents with love. Always having such fun holiday events

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    Community M.

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    1 year ago

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    Greystar M.

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    10 months ago

    The staff here are awesome! They're so much fun to talk to and they are always super helpful!

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    Greystar M.

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    1 year ago

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    Greystar M.

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    2 years ago

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    Greystar M.

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    1 year ago

    Was filling things out online until I read the comments....yikes won't be looking here any further

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    Greystar M.

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    1 year ago

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    Greystar M.

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    2 years ago

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    Greystar M.

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    2 years ago

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    Greystar M.

    Hello Merissa M., thank you; we appreciate your feedback!

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    3 years ago

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    2 years ago

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    Greystar M.

    Hello Andrea P., thank you; we appreciate your feedback!

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    3 years ago

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    Cantala Apartments - This is a picture showing water damage underneath the bathroom sink.

    Cantala Apartments

    (17 reviews)

    Do not move here, the AC system is very poor and they will not do anything to fix it. We told them…read morethe master bedroom has no cold air and they say its working fine and ignores our repeated plea to fix it. We regret moving here after the first month of moving in. None of the bedrooms have ceiling fans only the living room.

    My ex and I lived at Cantala for almost 4 years, and the experience was exhausting. During that…read moretime, management changed 17-18 times, which made communication and follow-through extremely difficult. Every time a new team took over, we had to start all over again because the new staff didn't seem to have any record of what the previous team told us. We also dealt with ongoing cockroach issues in multiple units we lived in. Pest control came out many times, but the problem never fully went away based on our experience. It was stressful trying to manage that while also keeping my young son's space as clean and safe as possible. Maintenance did what they could, but some of the bigger issues in our apartment were never fixed while we lived there. For example, after a pipe burst in the unit behind us, our bathroom cabinet was water-damaged for most of our time in that unit. Each management team we spoke to told us it would be addressed after we moved out as part of future renovations. When we moved out, we were charged for several items that we believed were either normal wear and tear or pre-existing conditions. Because the management teams changed so frequently and pre-move-in documentation wasn't consistent, it has been difficult to get clear answers about which charges were actually tenant-related. If you do plan on moving here, my biggest recommendation is to get everything in writing. With constant management turnover, written communication is the only thing that stays consistent. Based on our personal experience, if you're looking for stability, reliable communication, and consistent follow-through, this may not be the right fit.

    Alexan Park West

    Alexan Park West

    (10 reviews)

    Predatory Hidden Fees, Degraded Amenities, & Unresponsive Staff…read more The Real Cost (Hidden Fees) Do the math before signing. Expect $295-$355/month in mandatory fees above base rent ($150 amenity fee, $25 parking, $70-$130 Conservice, $35 insurance, $14.95 credit reporting). That is $5,310-$6,390 extra over an 18-month lease. Furthermore, despite charging $14.95/month for credit reporting, zero payments have been reported after six months. Deposit & Insurance Trap Management pushes a $450 non-refundable ePremium fee. They implied it covered move-out costs--it does not. Management keeps it, and you still pay full move-out charges. Their required insurance heavily protects them, not your belongings. Security & Management Neglect Stolen Packages: Unlocked package room with zero cameras. Residents post weekly about missing deliveries. Ignored Calls: Staff routinely ignore phone calls. I sat in the lobby, called the desk, and watched them let it go straight to voicemail. No Policy Enforcement: Property walks stopped. Patios are now cluttered with household trash, storage tubs, broken furniture, and laundry hanging over railings. Amenity Cuts Since 2025 Coffee bar downgraded to a small machine capped at 10 cups/month (must bring your own cup/condiments). Fitness/yoga classes completely canceled. Cold gym towels and resident events eliminated. Construction Quality Paper-thin insulation. You will hear every step upstairs, conversations in hallways, and noise from neighbors on both sides. Verdict: Mark-Taylor is aggressively cutting costs while squeezing residents with fees. Save yourself the stress and rent elsewhere.

    Tenant here at Alex park west. I ordered a big bag of cat food to be delivered here. Received…read morepicture proof the package showed up, and was delivered to the mail room. When coming to the mail room this morning when the office finally opened, found the package completely missing. Never had a problem in the past. Spoke with front and all they could say was contact Amazon and hope for a refund. Seriously? When first moving in I also found so many scratch marks all along the walls and a rust stain in the shower tub. I am supposed to be the first tenant....

    Laguna at Arrowhead Ranch - apartments - Updated September 2026

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