BOOK WITH NATALIE! BOOK WITH NATALIE! BOOK WITH NATALIE! I recently moved to Austin and needed to find a new hair salon, which can be stressful. I am very picky and I have to research and read reviews before going anywhere new. After weeks of searching, Lady & Saint was the top contender on my list. I decided to take the leap and booked an appointment with Natalie for highlights and a haircut and I AM SO HAPPY I DID!!! Natalie was not only attentive and knowledgeable, but she was really mindful of what I wanted. The salon uses high quality products and is decorated beautifully. Natalie seriously gave me one of the best highlight/haircuts I have ever had. It was a truly enjoyable experience and I am happy to have found my new hair salon!!! See you soon, Natalie!!! read more

Lady & Saint- Ranch Rd - Hair Stylists Near Me - Austin, Texas

Issy was amazing! She's so sweet and thorough, and really took her time to make sure I loved my haircut. Definitely going back! :)

I'm not giving my credit card information just to make an appointment. Hard Pass. I tried to make an appointment for a full highlight after seeing glowing reviews. No one picks up the phone. Ok. Attempted to make appointment online which was a spectacular PITA and I ended up having to use my appleID because I didn't have the type of email address they wanted only to have them expect my credit card just to make the appointment. I'm not entering my credit card info for them to "hold the funds" for an appointment. That's a Hard Pass. So I didn't book anything. I'll get my hair highlighted elsewhere. read more

I'm writing this review after trying to contact the salon multiple times to seek resolution for my negative experience. After over a week of no response, I believe this experience needs to be shared for others considering this salon. I recently moved to River Place and was looking for a salon close to my home. My previous salon in Cedar Park was great, but the drive was longer than I wanted to continue. I contacted this salon and set an appointment for about a week out. The day before the appointment, my stylist contacted me directly, explaining she had an important doctor's appointment and asked to reschedule for the next day, which I agreed to. When I arrived at the salon, it was empty except for my stylist. She did not greet me and seemed surprised to see me. I introduced myself and was seated in a chair. The introduction was awkward at best. The stylist immediately mentioned she wouldn't be talking much because her throat hurt and she had a bandage on it, presumably from her doctor's visit. I tried to be understanding and after I explained what I wanted and showed some pictures of my past hair, I put in headphones so she wouldn't feel pressured to talk and frankly because the situation was extremely awkward. Here are the issues I encountered during the appointment: 1. My hair cut is completely botched and every day I look in the mirror I want to cry. I asked for a tapered bob that was a little shorter in the back and a little longer in the front with light layering. My haircut is uneven with random pieces long/short throughout and very harsh layering. I didn't realize how off the cut was until I got home but with the short length (chin length bob) I feel I have little I can do besides wait for it to grow out and then get it cleaned up. The haircut is my biggest complaint and if the haircut was done well, I most likely would not be writing this review. 2. My end hair color was not the color I asked to achieve and showed photos of. I've been getting the same color for several years. Coming into the salon, my hair was out of date by several weeks which I acknowledged early on. At the end of the appointment, we talked about the color not being right and I felt I didn't have options besides waiting another 8 weeks and paying for another appointment or risking severe damage to try again immediately. I'm aware my hair had some grow out but if achieving my requested color was impossible, we should have talked about it at the start of the appointment so I could decide to continue or leave. I do think another stylist could have gotten my hair right and what I asked for was not unreasonable. I've been out of date before, most notably by several months during Covid, and my previous salon was able to bring me right back at my first appointment. 3. Despite telling me at the start of the appointment she couldn't talk, my stylist had no problem talking continuously with other stylists when they came into the studio. I cannot emphasize enough how cold of a reception I received at this salon. There was no small talk or effort put forward by my stylist, she did not even ask how I was. I'm choosing not to name the stylist in this review because I'm not clear on her situation. Hearing her talk to other stylists, it was clear she had a semi-invasive procedure the day before and was in pain. I don't know if she was pressured by the salon to come in and complete her appointments or if she did this on her own accord. Regardless, it was entirely clear she should not have been working and was not fit to provide quality service. I regret not bringing these problems forward immediately at the salon but the entire situation was extremely uncomfortable. I reached out to the salon for the first time the same day hoping to discuss and come to a resolution but as mentioned, I have not heard back from anyone for over a week. This salon is described as high end with high end pricing. My experience was anything but and I urge others to not risk the same experience I had. read more

Brooke is the only colorist I trust with my blonde hair. Not everyone looks good with ash blonde. Why do colorists want to make me look grey?? Anyway, Brooke is the owner, and she clearly loves what she does. She is really friendly. The clients and stylists are always chatting and cackling like hens. So fun! p.s. I was in the salon when Ranch G came in. She was irrational and rude. I think Lady & Saint dodged a bullet with her never coming back. read more

My colorist moved to Dallas and I got a really bad highlight job done on my hair, so I asked my neighbor who she goes to and she sent me to Kim at Lady & Saint for corrective coloring, she did an amazing job, no more ORANGE and my hair is super soft! Thanks, Kim! I highly recommend her! read more

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I made an appointment for Brooke to do my hair color. Super nice lady. She consulted with me then I was handed off to her trainee (also very nice) who was fresh out of school. Brooke left the salon an hour later. She did not stay to supervise or see what the final color was like. My hair turned out O.K. but I was left in the hands of a very, very new stylist and I actually booked the appointment with the owner of the salon. I did not get a discount for a trainee and paid for "Brooke level prices." The salon has a relaxed, neighborhood vibe. Just make sure who you book with is who will get the service. read more

OMG! To say Brooke is a blonde specialist goddess is an understatement! It is soooooooo hard to find great colorists in Austin and I found Brooke thankfully! Just look at my blonde hair-STUNNING isn't it? ;0) Seriously, if you want gorgeous, healthy and AMAZING BLONDE HIGHLIGHTS, LOOK NO FURTHER! What else can I say?? OH and Brooke is a delight! Super personable and it's like getting your hair done by your BFF! The staff? AMAZING! Of course! Addison and the rest of the crew are wonderful, caring and warm and always greet every customer with a smile. OK. Now book your appointment. NOW. Oh, and don't get too grabby, because I need to make sure MY APPOINTMENT is made too! Hah! YOU WILL FALL IN LOVE WITH YOUR HAIR AGAIN!!! read more

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Will never go to this salon again! I took both my daughter and son (on different occasions) - terrible! From someone that has worked in the salon industry, I am honestly embarrassed! read more

Lady & Saint- Ranch Rd - Hair Stylists Near Me - Austin, Texas

I had long black hair and decided to make a change and go to a blonde Balayage. Well I got my hair done by a I won't say her name but a stylist and it came out awful! My hair looked Orange it was AWFUL. She didn't talk me through anything or education me as good as I though she should have! I walked out with ORANGE HAIR, I was so unhappy! Felt so bad about how I looked. I paid so much money to HATE IT and need more sessions which she didn't mention till until we were to far in! I would rather wear my hair up and avoided looking at myself, IT WAS SO BAD! I HAD TO GET IT FIXED!!!!! I looked and researched and google for The Best Blonde specialist and I finally found Kelsey!!!! She saved my hair and my self-esteem! I am so so so thankful that I found her! I love my hair, I couldn't stop telling her how much I love it! She educated me the whole way through, explained everything, was honest, she made me feel comfortable, it felt like talking to a girlfriend! And I trusted her! I don't usually give shoutouts or reviews but Kelsey is AMAZING! And I have to share her with the world! I love you girl! Thank you so much for saving my hair GO AND SEE HER! read more

I love everything about this place. The vibe and customer service was top notch! Everyone was so friendly and not to mention my hair looks and feels good. Big thank you to BROOKE The Owner and her staff for their patience , care and attention to the details and to always make sure I leave happy. Highly recommend... read more

I really wanted to love my hair. But I just don't and it's such a huge bummer. I came in wanting the red out of my hair and to keep as much length as possible while getting rid of some bad ends. And shaggy style layers that frame my face and taper around it so I can tie my hair up and have face framing strands. I got just a basic dark brown flat color no highlights and the hair was cut a lot more than I wanted. What I thought would be an inch looks more like two and a half. The face framing pieces are uneven. Left side of my face completely different from right and I wanted a center part so I don't know what to do with it. This cost me 160 which is a lot more than I ever paid for a flat color (no lowlights no highlights no balayage) and an uneven hair cut which was not exactly what I asked for. Granted I can see the attempt. In pics you can see how one side of these face framing pieces look completely different from the other . I'm supposed to go out tonight and I have hair dye stains all over the side of my head. It was in the front too which I scrubbed off as much as I could. Last time I had this many stains on my skin is when I dyed it myself. I really tried to like it and the color is nice but I came home trying to make different styles work and I'm just not liking it at all. At least it's healthier.... Sorry for the crap review but I'm honestly disappointed read more

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Mary Parrish is incredibly talented and experienced. She takes my hair seriously and quickly got a sense of what I needed to look and feel great! She loves what she does and it shows! I truly appreciate her expertise! My highlights and cut look fantastic:) read more

Kelsey is an amazing stylist I have followed her where she goes for the last 2 years. Lady & Saint is super cute boutique style salon. I always leave feeling like the most beautiful person ever. I mean look at this amazing cut & color. Couldn't ask for better!! 10/10 would recommend read more

Lady & Saint- Ranch Rd - Hair Stylists Near Me - Austin, Texas

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I am new to Austin and was hoping to find a great stylist at Lady & Saints, that did not happen, and I will not be going back. From the minute I walked in it was total confusion. My stylist was Natalie, I sat in her chair for a good 5 minutes waiting for her to finish her conversation with someone in the back. She was not personable, acted as if I was an inconvenience. She had another girl shampoo my hair, I was once again seated at her station with wet hair while I had to wait for her again having a conversion with another stylist. She returned, cut my hair then told me the girl walking around with the ipad would check me out and left. She was absolutely not worth the $100.00 she charged for the cut. I arrived at 12:00, was out the door at 12:50 pm. She mentioned to me she was also new to Austin, she is going to have a difficult time building clientele if this is always how she works with clients. read more

Something is not right with this salon. They immediately asked for a credit card just to book an appointment and they threatened to charge 50% of the service for a no show. Then they were defensive and arrogant. read more

This is my first ever review but I felt so inclined after my experience with Natalie to rate my experience ! I'm new to Austin and have been searching for the best hairstylist that fit my vibe and Natalie was super personal (also new to Austin) and had me leaving the salon feeling brand new. All the ladies at the salon were very busy but they were all super sweet and shared a lot of recommendations for around town and things to do. Brooke the owner was there and was very accommodating to me and the other clients in the salon and shared where she got the name lady and saint! I'd recommend this salon to anybody in town and can't wait to be a reoccurring client of Natalie's! read more

They were taking all Covid precautions & my haircut was great. I have found my new salon.

I am new to the Austin area and having moved around a lot in my life I dread looking for new hairstylists. I got really lucky with Brooke. She delivered exactly what I asked for. I am a brunette and I don't color my hair. Since they specialize in blondes I was a bit nervous coming in, but the haircut was great. Brooke is also a very nice and approachable person which is important when you're with someone for an hour at a time. Two thumbs up read more

I LOVE coming here! This place is so cute, I love the vibe and the people! I've been seeing Kim Batiz for my cuts and colors :) since I moved to Austin 5 years ago, I definitely had some disappointments at previous salons, so after finding this place it was like a God send! I was always basic with my hair, and didn't have a clue about what would work for me, but Kim's styling totally changed my whole look and it's so much better!! I highly recommend coming here to see Kim, my mom has been seeing her too! She also gives a great scalp massage in the shampoo bowl :) read more

I love Anna O! She is amazing with both color and cut! I have crazy thick hair, so she is super detailed and make sure it all lays right. I love how she knows the trends and what looks the best. She takes the time to consult with you and find the best look that suits your hair type. I always walk out of the salon feeling great! Highly recommend Anna O!!! read more

Overpriced for average work. I went in expecting it to be decently priced for the service provided but the price was way out of line. I've been to many other hair salons that were nicer and this by far has been the most expensive I have paid. read more

Thank you Jax! I love my beautiful new color! You did such an amazing job covering up my old grown out color with gorgeous tones of chocolate brown. Love the new layers too, it looks so much healthier! read more

Lady & Saint- Ranch Rd - Lady & Saint Salon - Hair Stylists Near Me - Austin, Texas

Just went to Kim for the first time. She is amazing! I wasn't sure what I wanted to do, and she had several suggestions that she talked over with me. She also really listened to me. Then she gave me a a great cut with long layers and beautiful color and highlights. It was a great experience and I will definitely be back! read more

Kim Batiz is my favorite hair stylist I have ever worked with. She is very knowledgeable, fun to be around, and HIGHLY SKILLED And trained! I love that her skills are so versatile. From color appts to curly cuts - she is hands down the best! read more

Kim knew just what to do with my gray hair that had been growing out for a year. She blended it so well and I feel so much more confident with the color! So sad that she's moving out of the area! read more

Kim Batiz is an expert with hair. I am 56 years old and she is the first hair stylist that has found the cut and style that is perfect for my hair. I have tried for years to get my hair to do something it is not designed to do which has caused damaged hair and lots of frustration. Kim gave me the color, cut, and style that is easy to maintain and always looks great! My hair has never looked healthier. The color is gorgeous and helps hide the gray as my hair grows out. Choose Kim as your stylist and let her work her magic on your hair. read more

Jax is amazing! Such an artist and very detailed in her color work. She gets my blonde just right every time. Make an appointment, you will be so glad you did. Moved from California and have gone to many salons out here and was so disappointed, but I've finally found my new salon home. read more

Great salon, great people! Brooke listened to my requests and did exactly what I wanted. They are true stylists!

I am so excited about my cut and style from Kim. She listened to all my questions and not only did an incredible cut, but took the time to show me new ways to style my curls and made great product recommendations. I've never had such a personalized hair care experience. read more

Kim Batiz did an AMAZING job on my hair! I came in with an awful head of hair after getting a bad highlight job at another salon - my hair was dry, damaged, streaky, brassy, you name it! Kim listened to what I wanted my hair to look like and explained how she was going to make that happen. My color turned out FABULOUS and the treatment she used made my hair super soft and feeling healthy again! You can tell Kim loves her job and it shows in her work and in how she treats her clients. Bottom line - I am just so happy I found her! read more

I am so impressed with Kim as a Hairdresser and person. She has done a great job on my hair (highlight, color, cut) for 7 years now. She knows what she is doing and can be counted on to do the job right. I would highly recommend her! read more

I love what Brooke has done with my hair. She took boring old lady hair to fabulous in just one visit. Brooke also cut and colored my daughter's hair and she loves it! Thank you Brooke for bringing your artistic talents to Austin. We love you! read more

I just moved to Austin and was looking for a stylist that specializes in blondes. I naturally have very dark brown hair and wanted someone who could do magic on my hair and transform it to a beautiful blonde. I found Lady & Saint on Instagram and was very impressed with their work and their reviews. I scheduled my consultation with Jax and showed her pictures of what I wanted my hair to look like. She explained the process and scheduled my appointment. When the time came, we went over the pictures again to confirm the shade of blonde I wanted. She worked her magic and checked on my hair consistently as she went through the various steps of bleaching, toning and coloring. I figured it might take a few appointments to get to the super light blonde shade I wanted. To my surprise, after she did the final shampoo and revealed my hair, I couldn't believe my eyes! My hair was the perfect shade of blonde that I was dreaming of ! I went from a completely very dark brunette to a beautiful bright blonde shade! There was no brassiness whatsoever! She did a trim and styled my hair beautifully. I walked out of the salon the happiest that I've ever walked out of any salon! Jax is truly a hair magician, and really listens to what her clients are looking for with their hair. I can't wait to go back for my touch up! read more

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Anna is absolutely great! She knows exactly how to color and cut my hair. Since she moved from Phoenix I wait for her to come to town to have my haircut and color. read more

I took my daughter in for help with her very thick, course, natural hair. Brooke handled it with ease and was able to give my 10 year old a haircut that 1)my daughter loved and 2)we can both manage at home. Brooke listened to what we needed and came up with a cut that eliminated the meltdowns at home when we have to brush through her hair. To see my daughter go from "cursing" her hair to "loving" it, was awesome. Brooke also did my cut and color! She has a great eye for what will work and what won't work. She really listens to you. Brooke is stylish and professional. She's beautiful inside and outside and you can tell she loves what's she's doing. If you're looking for a trendy, hip, new look or just want to change things up a bit...call and schedule your appointment today with Brooke Haynes. read more