Exceptional service, personalized care, and quick communication. Bronson Lee, in particular, takes…read morematters into his own hands and truly cares about the customer. Located in a different state, I purchased a pair of shoes from their e-commerce site. There were some issues with the shipping, and Bronson & Jenna ensured that these issues were resolved. They did this without me even asking. I will only be buying running shoes from this company moving forward.

PR Running is a great running store in the heart of Vienna. They have a wide selection of shoes to…read moretry on, amongst other running clothes and gear, and they also offer a Volumental foot scanner to accurately measure your shoe size. I would definitely recommend visiting if you're looking to get new walking/running shoes!

Overall good staff at this Vuori store in Tysons but one female staff during our visit on Sunday…read morenight (11/3) was not as helpful or appeared aloof is best way I can describe it. I asked for a size or question, answer was lukewarm... then she walked away. So my sis & I helped each other and also got a little help with a different size pr inventory from the staff in the dressing area section, why I still give 3... Yet products are great and will sell itself.I like the material and ease of wear of the yoga pants and hiking/travel pants I got. In fact, i used to buy Vuori at Nordstrom but better selection at this new boutique shop and thought of a more focused shopping... Pricey but worth it! Allows your body to breath and comfortable movements. I prefer it just slightly better than Lululemon or comparably with Alo! Probably will buy online more than in person...my total was $351 and my sister about $300 as well. Hope the sales staff remembers her reason for being there because she did put a bad face to this brand!

Just newly opened and one of my favorite go-to clothing lines. Located on the 2nd floor of Tysons…read moreMall across from Madewell and Under Armour in the vicinity of Macy's Department store. The brand has a great fit and look for a casual night out and sturdy enough to go through an intense workout. There's an even split of men's and women's clothing. Everyone here is knowledgeable, friendly, and eager to assist. Enjoy!

I am a 'buy online' first guy but I have bought shin guards and cleats for my kid here because the…read moreprices were actually slightly less than Amazon and Dick's for the same item. On top of that, they are next to the Trader Joe's and Whole Foods I always go to, they have my kids' club team gear, and the guys who worked there actually recommended AGAINST buying a more expensive cleat for my kid based on her age and playing level.

Incredibly rude. Unhelpful. Clearly don't need the sale. I gave them a try because they are closer…read moreto me, but I will stick to Soccer Kicks who are helpful and professional. I came in asking for a larger shoe for my kid. I brought the shoe, not the kid. The man curtly told me he did not have the same shoe, or the brand (New Balance?!) and didn't offer anything else. Not a comparable shoe, not a way to order it for me, nothing. Just watched me turn around and leave the store. He had me questioning myself, was I rude? No. Was I offensive? No. Just plain bad customer service.

As a long time customer of Orvis, it's disappointing to see how poor the quality has become. I…read morerecently purchased two pairs of ultralight swim trunks. When they arrived I discovered they no longer have mesh liners. No one make s swim trunks without a liner other than Orvis. Worse, when purchasing poor quality of defective clothing, Orvis makes the customer pay the return postage.

What a wonderful shopping experience here with my husband today! Neither of us had ever been to an…read moreOrvis before. I have been on the hunt for a nice coat my husband will actually wear for years and spotted some online I wanted him to try on. The service was exceptional - Lyle and George treated us like long time customers, family even, and were extremely friendly, knowledgeable, and generous. It is clear how high the quality of their products is and we found many things we loved. You can even bring your dogs with you when you shop there!! We will definitely be back for more (don't let me buy too many jackets, Lyle!). Thank you for the great first time experience :)

The employees here are super friendly - every single one!…read more It was an absolute great bike buying experience and encouraging for a beginner cyclist. Each question was answered - how different water bottle brackets allow the bottle to slide out different ways, sealant, hidden air tag holders, a front bag that has a strap to be a purse - there was absolutely no pressure to buy it truly was just informative. They texted when the bike was ready and helped load it into the car. I would happily return to this store.

I have a 20-year-old bike that I haven't ridden in a while. When I turned 40, I rode this bike 40…read moremiles to celebrate my number of years alive and continued that until I was 47. With my 56th birthday approaching, I wanted to bring that tradition back. However, my bike was not in good shape. The repair shop went above and beyond to clean my bike, replace broken parts, and restore it to its former glory. Yesterday, I rode 56 miles from Vienna to Purcellville and back. I truly appreciate the staff for helping me bring back this tradition and reminding me how much I love riding the trail! Thank you so much!

I've been considering custom orthotics for quite some time; however, due to ridiculous mark-ups…read more($300-500), thousands of mixed reviews, as well as a ton of unanswered questions, I decided to check out Road Runner Sports, mainly due to a friend's recommendation. After the fit finder evaluation / thorough consultation (with Ria), I decided to mold a pair of $99 R-GEAR custom insoles (supreme arch support, maximum shock absorption), test them out (in-store), and bring them home. My FSA card didn't work at the register. Instead, I paid with my CC and submitted for reimbursement, which I received a couple days later. 90-DAY PERFECT FIT PROMISE - you get 90 days to give 'em a test run!

Went to this store at about 2:30pm on a Saturday. I had purchased the same running shoes prior at…read moreRoad Runner, and had a VIP discount I wanted to use. I knew exactly what I wanted to buy (Brand, Style, Color, Size), went to the rack on the back wall and stood with the shoe in my hand waiting for someone to acknowledge and wait on me. And I waited. And I waited some more. I noticed people who came in after me being helped. Finally a store employee stopped by me and asked "are you together with this family?", whom had already been helped. I said no, that all I wanted was this shoe. Response from employee: well you'll need wait and get checked in. I pointed out others who arrived after me had already been helped, but she just shrugged. Also didn't check me in. I got the message. I put the shoe back on the rack and left, went home and purchased the shoes from Zappos. I'll not make the mistake of shopping at this Falls Church location again.

3.20.22 This…read morelocation is much larger than the one by my house. It has two levels whereas my local store has one. This location also has a large selection of designer merchandise for apparel, shoes, and skincare. It also has a large selection of sunglasses, which I am on a mission to purchase a new pair of cat-eye style. I didn't find one that I liked so the quest continues. My friend and I tried Herve Leger dresses, which we only found in the XS size. They also had a few pairs of Gucci, Valentino, and Jimmy Choe shoes. I had sticker shock looking at the price tag even though it was discounted. I could never bring myself to buy a designer brand unless I got it from a second hand store or consignment shop. Checkout line was long on a Sunday afternoon, but it moved pretty quickly.

Alexia at the cash wrap was extremely helpful. She went out of her way to find someone to help me…read moreto find a pair of shoes. I appreciate led her service. Thank you.

REI in VA was awesome, Yes it looks like the same as everywhere else but must be the way REI hires…read morethe people. Joe was great, he measured my foot and gave me a lesson on shoe materials and I enjoyed the expertise he had in comparison to the other shoes. I was looking for a running shoe that was water resistant, we compared ON and Salomon. Eventually went with his recommendation with Salomon. The shoe prices are great only with REI membership which gives you a discount. I enjoy shopping at REI.

Came a couple of times for shoes. Tried on a pair, needed a larger size, and waited....and…read morewaited...and waited...and left. With 5 customers and 3 associates it should have been possible to get that box out of their storage. Total waste of time.

I will say I've found some solid Ralph Lauren dress shirts here. Yes they still are $47 or so, but…read morefor the quality hard to beat. Also Nautica ones for $25 is a decent deal. These are two brands that I like, but the Jones and other ones not so much. This store could be better. A lot of it is due to how busy it is, and also a lack of organization. It's not my favorite TJ. Getting in and out of here on Route 7 is a headache. The lines are "read a chapter long." It's like there's never a lull here, and I like to shop in a semblance of peace. That won't be found here, but that's Tysons Corner for you. Still I'm grateful for the polite staff. Also happy to get nice looking shirts, at half of what they'd be at Tysons Corner Shopping Center. That helps my budget, or what's left of it.

Love TJ Maxx for their name brands, prices & selection. What more could a girl want, lol. I was on…read morea search for a bday gift for my 8 year old neighbor. Like most others, this location is no different. The store is very clean, including their bathrooms (huge +), and the staff is friendly. The gentleman that checked me out was super nice & helpful. I did not find something that struck me for her gift but I did score a nice shirt for my son on clearance, as well as Sun Bum lip baum (a surfers brand that is cruelty free & has SPF) for 1/2 the price! SCORE! I also saw the exact same Gaiam roller for 1/2 the price I paid for it on Amazon! If you don't mind looking, you will find things that you would buy at big name stores for half the price here.

I had a doctor's appointment at the early hospital so I stopped over here right after it. At right…read morearound 10:30am they must have just opened up because I was one of the very few customers in the store. There were definitely more workers than customers. When I walked in, immediately no less than 4 employees greeted me. I was hiking if this is a new thing? I came to just look and I wasn't very serious about buying anything. The sudden change in temperature made me think that I do actually need some thermal shirt tops. They have thermals but not the exact type that I am used to. I like the old school thermal long sleeve tops with the little squares. If was all good though, I got to see what they have which is a lot of nice stuff!

DICK's has been around since the late '40s, and they carry a great selection of apparel, shoes,…read moreaccessories, and outdoor items. We stopped by this Fair Oaks location to look for shoes, and we were impressed that they had a larger collection and also different styles of specific brands, compared to department and specialty shoe stores. It seems as every DICK's carry different styles, so be sure to check a few locations out. The staff here were friendly and sweet, and they had a great system of looking up the shoe and delivering them to you to try them out. There could be more seating area, as it was super limited, and there are various cashier points around the store for an easier checkout. Located at Fair Oaks, there's ample parking in the mall lot. +great selection of shoes and apparel +friendly service +located at Fair Oaks +plenty of parking in mall lot