When my usual place falls through,European Wax Center always come through. No matter how last…read moreminute I am with booking I'm able to find an appointment that's suitable for me. The staff there are always friendly and professional. Shout out to Dorian and Jada who are usually the two that do my waxes. The place is always clean, well ventilated and the process is as comfy as can be. A Brazilian and underarm costs $99 which is decent. There are other places that charge less but don't have as much availability as European Wax Center. They take cash or card for tips. They will try to get you scheduled for the next appointment but this is not a requirement just say no thanks and they back off. Same with the wax passes. Overall good experience and I do recommend.

The service was excellent, and Jordan was both friendly and professional. She took the time to…read moreaccommodate my needs, which I truly appreciated. I've been a loyal EWC customer for many years. Recently, I've noticed that wait times have increased. In the past, I never had to wait more than a few minutes past my appointment, but now it can be 10-15 minutes. It appears that management may not be allotting enough time per customer, which can cause staff to run behind schedule. That said, my overall experience remains positive, and I'm happy to wait because EWC continues to be my go-to place for waxing.

Jessica is an amazing brow artist!!! She's transformed my face over the last few months. She's so…read moreaccommodating with her schedule and so warm with her customer service!

I went to get my eyebrows done by Crystal at Nordstom in Towson. This was by far the best…read moreexperience I have had getting my eyebrows waxed. Although it is a 45 min drive from where I live, I will not go any where else from now on. Crystal took her time and was very precise. What really surprised me was there was hardly any pain. I didn't leave red or blotchy like I normally do at nails salons. It does cost $30 but it will last 3-4 weeks minimum.

I have been going to Brittany for waxing and brow tints for over a year, and can't imagine seeing…read moreanyone else for services. I recently visited her new location, and was impressed by the warmth and comfort of her space - it's very cute and inviting. Professionalism is her game, but she's also very personable, making what could be an awkward waxing experience feel like just an everyday chat. That's what sold me initially - her bedside manner and attention to detail. She knows really knows what she's doing, and somehow actually makes me look forward to my monthly wax, instead of dread it! About her business - prices are very competitive, which I appreciate, and the location is super convenient - close to 695 and 83. and SO MUCH PARKING - huge help!

I've been going to see Brittany for over a year and she's very personable and makes you feel…read morerelaxed. She is easy to get to know and is great at communicating. She has great tips and is an all around great person! I wouldn't see anyone else!

10 years after my first review... I'm back to tell you I'm still going here religiously for my…read morebrows, and Julie works her magic on them every. single. time. I routinely get compliments on my brows and I owe it all to Julie. In addition to keeping my brows looking incredible, I've expanded into getting my lashes lifted and tinted, as well as a facial with dermaplaning. The services never feel rushed, and everything is explained in detail so you know what's happening before, during and after. Everyone that works here is so friendly and welcoming, and they all do excellent work. The space is clean and inviting, and you can book your appointments online, over the phone, or at the desk while you're there.

I've been a fan of Charm City Skin for a long time and when I wanted to get a spray tan and lash…read moretint before vacation, I booked with Kayla since she had availability to do both. I had never gotten either of these services before so I had a lot of questions which Kayla answered patiently and personably. She has such a friendly and bubbly personality! The eyelash tint was a little uncomfortable for me but this may be because I was wearing contacts. I probably would take those out next time and maybe even consider a lift and tint since the tint by itself looked nice but was really subtle. Kayla made me feel very comfortable for the spray tan and did an excellent job with the color and tone. I was obsessed! It definitely faded a bit after the third or fourth day but to be fair, I was on vacation and swimming in the ocean and pool a lot. All together the services were $65 which I don't think is bad at all. I'd definitely return and would recommend booking at this local biz!

I've been coming to HOTWAX since last year, and have been getting Brazilian and full leg wax from…read moreAshley. She's amazing and the service is always great, I would recommend! I also love the ease of being able to make/reschedule appointments online.

This is my go-to eyebrow spot. I get a wax and tint with Ashley and it always turns out great! The…read moreshop is always clean and they have great music playing while you get waxed. Usually have cute snacks and water which adds that little extra to your appointment!

I had a great experience with threading at Usha's today. My eyebrows were caterpillar-status and I…read moreneeded help. The last several threadings I did (somewhere else) left me with messy brow shapes that didn't suit my face. After some research I found Usha's and I'm so glad I did. My brows haven't looked this good in several years. The threading did hurt more than other threadings I've experienced in the past but I made it through - no pain no gain. In the past I turned red and broke out after a threading, but my skin is happy and calm after going to Usha's. In this picture I am not wearing any make-up on my eyebrows.

This was my first time visiting this place. I went to the Towson location. Upon arrival I was…read moregreeted with a nice welcome. I was a lil nervous because I have only had my eyebrows threaded once before, however Rita threaded my eyebrows and she did a superb job! It was inexpensive. I'll definitely be back. Thank you Rita

Ashley is wonderful, professional, kind, and caring…read more Does a great Brazilian, keep prices fair with market. Clear about policies, covid safe, clean. Go see her!

I've been seeing Ashley for a while now for facials, and most recently a Brazilian. She always does…read morean amazing job on my face, and now on my downstairs as well. The Brazilian was much quicker and not nearly as painful as Brazilians I've experienced in the past. She also doesn't double-dip. Everything is kept clean and sanitary throughout the entire process. I run everything I use on my face by Ashley since she's so familiar with my skin now & it hasn't looked this good since I was a kid. I took some time off of getting facials a few months back & the difference was ridiculous. My skin became dull again and began breaking out. Never again! I'm back to my old monthly schedule.

I go to spas and get facials throughout the year and I hadn't been to the spa in many, many years…read moreso I went for my annual birthday spa day. If you want a facial, I have ONLY ONE name...KIM! Everything about her is phenomenal from how warm and cozy her room to her bedside manner. She doesn't talk a lot (which I like), she was mannerly and pleasant and only asked questions to ensure my enjoyment and comfort. This is definitely one of those facials where I fell asleep. Because my birthday is in December there were nice Christmas decorations sprinkled throughout.

Professional staff, friendly. Love how friendly everyone is: attentive , considerate and supportiveread more

I have been a tmember with Ideal Image for 2 years now and I absolutely love them!!!…read more I began with LASER HAIR REMOVAL treatments 2 years ago. I've had my underarms, full bikini, and am now working on having my legs done. I cannot speak highly enough about them. Ideal Image takes your safety very seriously, all treatments are FDA cleared and delivered by registered nurses. They do a thorough history with you to make sure you will not be putting yourself at any risk. I was so impressed that they wanted to know all skin conditions I've had in the past, they wanted dermatologist approval (as my skin can be tricky), and they did not in any way try to oversell me on anything, if anything they help me save money by helping me identify areas they can treat, while telling my what areas would not be worth my while to treat. The staff and nurses are all incredibly friendly and are willing to go above and beyond to make sure you are comfortable while you are in their presence. When you enter the door for an appointment you get checked in and are immediately offered a refreshment. They have fully stocked bathrooms that are clean. They have a pleasant waiting area with music and magazines. Let's be honest... Yes it is uncomfortable. They talk with you about what the pain is like before you sign up. I would say that of the areas I've had treated, my legs have come the closest to hurting which I believe is due to the fact that it is a larger area and takes longer to treat. The best I can describe the discomfort is like getting a small cut or getting stung by a rubber band. The nurses are amazing though and they work fast to get you in and out with a ton of flexibility. I'm a really busy person and they make this a workable process. The process is also affordable, they are constantly running different deals to help you get the treatments you want at affordable prices. It's not cheap, but you wouldn't want this to be cheap! You want good service. Plus, once you start with Ideal Image you become a member for life. You can then get discounted touch up sessions if your hormones change and some hair comes back (because let's face it, your body can be fickle). I have finished treating my underarms and bikini area and I can say that 97% of the hair is gone!!! Now the laser cannot get blondes, reds, or greys, so some very fine soft hair is left, and only a very very very few of my regular hairs have grown back (and my hair used to be thick and annoying). With legs I have had 3 of my 9 treatments so far and it has been wonderful, I've barely had to shave since starting treatments. No you will not have absolutely no hairs left, but you will absolutely get your money's worth, physical science prevents it from working like magic If you have a low pain tolerance they offer numbing cream and they can write a prescription for pain killers (I cannot vouch for either as I've never used them). Either way though the aloe they put on after feels amazing.... almost as amazing as 1-2weeks after treatment where all the hair in the area sheds :). All in all, I absolutely love Ideal Image. I have gotten a few friends to sign up for services and they have reported positive feedback as well. These services are an absolute gift to myself and I wouldn't trade them for anything.

If I could give this place a zero stars I would! The…read morecustomer service is horrible, and the business is ran very poorly. I signed up for an eight session laser hair removal treatment; and only received one treatment before the owner decided to sell the company without notifying the customers. Now I'm responsible for paying for services that aren't being rendered; because I'm trapped in a contract with a third party finance company. I have tried to call the office several times and no one ever answers the phone. I decided to drive there last week and the receptionist decided to take her lunch break even though, she didn't have anyone to relieve her. One of the technicians came out to speak with me and gave me the number to the office manager. She told me that the manager would be able to help sort out the problem with the finance company. However, I haven't received a call and probably won't. I should sue this place.