I have been a tmember with Ideal Image for 2 years now and I absolutely love them!!!…read more I began with LASER HAIR REMOVAL treatments 2 years ago. I've had my underarms, full bikini, and am now working on having my legs done. I cannot speak highly enough about them. Ideal Image takes your safety very seriously, all treatments are FDA cleared and delivered by registered nurses. They do a thorough history with you to make sure you will not be putting yourself at any risk. I was so impressed that they wanted to know all skin conditions I've had in the past, they wanted dermatologist approval (as my skin can be tricky), and they did not in any way try to oversell me on anything, if anything they help me save money by helping me identify areas they can treat, while telling my what areas would not be worth my while to treat. The staff and nurses are all incredibly friendly and are willing to go above and beyond to make sure you are comfortable while you are in their presence. When you enter the door for an appointment you get checked in and are immediately offered a refreshment. They have fully stocked bathrooms that are clean. They have a pleasant waiting area with music and magazines. Let's be honest... Yes it is uncomfortable. They talk with you about what the pain is like before you sign up. I would say that of the areas I've had treated, my legs have come the closest to hurting which I believe is due to the fact that it is a larger area and takes longer to treat. The best I can describe the discomfort is like getting a small cut or getting stung by a rubber band. The nurses are amazing though and they work fast to get you in and out with a ton of flexibility. I'm a really busy person and they make this a workable process. The process is also affordable, they are constantly running different deals to help you get the treatments you want at affordable prices. It's not cheap, but you wouldn't want this to be cheap! You want good service. Plus, once you start with Ideal Image you become a member for life. You can then get discounted touch up sessions if your hormones change and some hair comes back (because let's face it, your body can be fickle). I have finished treating my underarms and bikini area and I can say that 97% of the hair is gone!!! Now the laser cannot get blondes, reds, or greys, so some very fine soft hair is left, and only a very very very few of my regular hairs have grown back (and my hair used to be thick and annoying). With legs I have had 3 of my 9 treatments so far and it has been wonderful, I've barely had to shave since starting treatments. No you will not have absolutely no hairs left, but you will absolutely get your money's worth, physical science prevents it from working like magic If you have a low pain tolerance they offer numbing cream and they can write a prescription for pain killers (I cannot vouch for either as I've never used them). Either way though the aloe they put on after feels amazing.... almost as amazing as 1-2weeks after treatment where all the hair in the area sheds :). All in all, I absolutely love Ideal Image. I have gotten a few friends to sign up for services and they have reported positive feedback as well. These services are an absolute gift to myself and I wouldn't trade them for anything.

If I could give this place a zero stars I would! The…read morecustomer service is horrible, and the business is ran very poorly. I signed up for an eight session laser hair removal treatment; and only received one treatment before the owner decided to sell the company without notifying the customers. Now I'm responsible for paying for services that aren't being rendered; because I'm trapped in a contract with a third party finance company. I have tried to call the office several times and no one ever answers the phone. I decided to drive there last week and the receptionist decided to take her lunch break even though, she didn't have anyone to relieve her. One of the technicians came out to speak with me and gave me the number to the office manager. She told me that the manager would be able to help sort out the problem with the finance company. However, I haven't received a call and probably won't. I should sue this place.

10 years after my first review... I'm back to tell you I'm still going here religiously for my…read morebrows, and Julie works her magic on them every. single. time. I routinely get compliments on my brows and I owe it all to Julie. In addition to keeping my brows looking incredible, I've expanded into getting my lashes lifted and tinted, as well as a facial with dermaplaning. The services never feel rushed, and everything is explained in detail so you know what's happening before, during and after. Everyone that works here is so friendly and welcoming, and they all do excellent work. The space is clean and inviting, and you can book your appointments online, over the phone, or at the desk while you're there.

I've been a fan of Charm City Skin for a long time and when I wanted to get a spray tan and lash…read moretint before vacation, I booked with Kayla since she had availability to do both. I had never gotten either of these services before so I had a lot of questions which Kayla answered patiently and personably. She has such a friendly and bubbly personality! The eyelash tint was a little uncomfortable for me but this may be because I was wearing contacts. I probably would take those out next time and maybe even consider a lift and tint since the tint by itself looked nice but was really subtle. Kayla made me feel very comfortable for the spray tan and did an excellent job with the color and tone. I was obsessed! It definitely faded a bit after the third or fourth day but to be fair, I was on vacation and swimming in the ocean and pool a lot. All together the services were $65 which I don't think is bad at all. I'd definitely return and would recommend booking at this local biz!

I've been coming to HOTWAX since last year, and have been getting Brazilian and full leg wax from…read moreAshley. She's amazing and the service is always great, I would recommend! I also love the ease of being able to make/reschedule appointments online.

This is my go-to eyebrow spot. I get a wax and tint with Ashley and it always turns out great! The…read moreshop is always clean and they have great music playing while you get waxed. Usually have cute snacks and water which adds that little extra to your appointment!

Binita did an amazing job with my eyebrows, thank God I stop by her and she's super friendly.read more

Very nice lady's working there ! Great costomer service, so…read morefar everyone doing good job it's my second time there, different lady and she did excellent !!

Stacey is great. Really genuine & friendly. She knows her craft well & executes accordingly. Happy…read moreto have found her!

I had a terrible experience at the Epilation Clinic. After entering the office and removing my…read moremask, Stacey Elder criticized and insulted the appearance of my facial hair so ruthlessly in front of her office manager that I broke down and started to sob. She made me feel grotesque and foolish before even asking about my history or what my gender journey has been like - instead she just "couldn't believe I had been walking around looking like that". I've felt never felt so disrespected by someone who was supposed to be administering me care. I contemplated just leaving right then and there, but I thought she would've insulted me further by charging me a cancelation fee on top of the humiliation. Instead of apologizing, she continued to double and triple down on what she had said throughout the session, especially once she learned that my occupation is as a visual merchandiser in a clothing store. I was recently diagnosed with Dermatographic Urticaria - which is a condition that is also known as skin drawing - which makes shaving a very difficult and painful process. I have a lower pain tolerance and used a numbing cream a few hours before hand on the right side of my face - as I have had previous electrolysis treatments on that side. I told Stacey this, but she insisted that she work on both sides of my face, even after I told her I would prefer not to because of my pain tolerance. She also told me that I made her feel bad for crying after she insulted me. Stacey claims to be a 'Trans Ally" but if she really was, she never would have treated me the way that she did.

I had been going to the same dermatologist for 23 years.. I always sought a new provider for the…read morepast 5-10 years with no luck. I finally took a chance with this facility. When I made the appointment I was very specific with my needs and what I wanted in a provider. Every single need I had was met when I showed up to my appointment. My doctor is Any Huang and I have recommended her to any and everyone. She was extremely emphatic, informative and knowledgeable. I have never had such excellent care and concern with a dermatologist. Whenever I purchase a new product I share with Dr Huang to make sure my skin won't react. She never has an issue and always gives her honest feedback and suggestions. I AM SOOOO HAPPY I found Dr Amy Huang and will never switch. If you have skin concerns, please don't hesitate to reach out and make an appointment.

Don't be fooled by the picture of downtown Baltimore on their website. They don't have any…read morelocations in the city at all. It's all out in Lutherville. I went there for a first appointment ("welcome to Medicare") and it was all about what they do - they did not examine me and did not look at any spots I was concerned about. I'd have to come back with any specific problems later. It's not likely I'll go back because it is 40 minutes from my home in the City and it was a useless experience.

I go to spas and get facials throughout the year and I hadn't been to the spa in many, many years…read moreso I went for my annual birthday spa day. If you want a facial, I have ONLY ONE name...KIM! Everything about her is phenomenal from how warm and cozy her room to her bedside manner. She doesn't talk a lot (which I like), she was mannerly and pleasant and only asked questions to ensure my enjoyment and comfort. This is definitely one of those facials where I fell asleep. Because my birthday is in December there were nice Christmas decorations sprinkled throughout.

Professional staff, friendly. Love how friendly everyone is: attentive , considerate and supportiveread more

I have gone to Lacy regularly for years now for lash lift/tint and brow wax/ tint. Beyond being…read morevery talented at her job, Lacy is a lovely human who makes everyone feel comfortable in her chair. I always leave feeling pampered and refreshed.

Lacy is the best of the best! Can't recommend her enough for brow shaping. Been a client for…read morealmost 10 years!

When my usual place falls through,European Wax Center always come through. No matter how last…read moreminute I am with booking I'm able to find an appointment that's suitable for me. The staff there are always friendly and professional. Shout out to Dorian and Jada who are usually the two that do my waxes. The place is always clean, well ventilated and the process is as comfy as can be. A Brazilian and underarm costs $99 which is decent. There are other places that charge less but don't have as much availability as European Wax Center. They take cash or card for tips. They will try to get you scheduled for the next appointment but this is not a requirement just say no thanks and they back off. Same with the wax passes. Overall good experience and I do recommend.

The service was excellent, and Jordan was both friendly and professional. She took the time to…read moreaccommodate my needs, which I truly appreciated. I've been a loyal EWC customer for many years. Recently, I've noticed that wait times have increased. In the past, I never had to wait more than a few minutes past my appointment, but now it can be 10-15 minutes. It appears that management may not be allotting enough time per customer, which can cause staff to run behind schedule. That said, my overall experience remains positive, and I'm happy to wait because EWC continues to be my go-to place for waxing.

My first interaction with Brian was over the phone, where I conveyed what I needed done and he…read moreprovided some background on electrolysis. With said information, I decided to make an appointment. I arrived at Village Electrolysis early one Saturday morning and found a nice unassuming building near Northern Parkway. The Village Electrolysis office gave me old world decor vibes, but when it was time for business, all the modern bells and whistles were available. Brian greeted me and had me fill out a brief medical history form. He then gave me a very detailed explanation about the various electrolysis methods and processes and which one would be best for my situation, etc etc. After that, I practically leapt on the table to receive my first treatment. NGL and say electrolysis feels good, because it doesn't. HOWEVER, Brian made it as painless as possible, while being incredibly thorough. I've had laser hair removal treatments before and they were unpleasant, marked with the smell of burning hair. Electrolysis with Brian was 1,000x better. Several days later I am happy to report micro pigmentation has barely occurred (with laser I suffered HUGE dark spots I had to cover with concealer) and the hair has left the building for the time being. Very happy with my first treatment and will be riding this train with Brian until all the hair is gone.

Brian Boston does very good work, very professional, would recommend highly for anyone who is…read moregetting work, especially on sensitive private areas. He has a very steady and accurate hand, which, if you know anything about electrolysis, is very important.