This was a great experience for me!! This was my first time getting a Brazilian and the staff was…read morefabulous. Breanna at the front desk was great and Alisha did awesome walking me through everything for my first time. 10/10 Would recommend this business

My first time to have a waxing. I was as nervous as giving birth to my first child. It was the best…read moreexperience I could have ever had. The receptionist was super friendly and loved her hat. and her earrings. She looked so cool. Alisha was assigned to me. What a awesome person she is. She explained everything to me and was gentle as could be. She is the best for first timers although I want her to be my go to person. In my opinion this was an fantastic place to go for your first time or every time.

I got the house facial and it was amazing! My skin is sensitive so I didn't want anything too…read moreexfoliating and harsh. I'll be back for sure!

I had my face, legs and bikini area done, I've never felt so confident…read more I definitely recommend buying the FUR OIL & pumice scrub, will make you feel like a millionaire!

I came in for a Brazilian wax around 5 PM on November 17, 2025. The building was clean, I was…read moregreeted right away, and the acting manager took me back for my service. She gave me a moment to get settled before starting, which I appreciated. The wax itself felt a bit rough, but nothing out of the ordinary. I was on the phone with a friend to distract myself, and I began to notice she kept going over the same areas repeatedly, almost as if the wax wasn't grabbing the hair. When she finished, she let me check the results--and that's when I noticed that about 75% of the hair was still there, just broken off the way it looks when you shave. I tried to discuss it with her, and she attempted to go over the area again, but the wax still wasn't picking anything up. I was disappointed and asked for a reasonable solution, especially since I now have to wait for the hair to grow back to at least 1/2 inch before anyone can fix it. She told me she couldn't offer a discount and that I was still responsible for the full balance. When I asked to speak with the manager, she told me she was the manager and that the head manager wouldn't return until Wednesday. When I asked for their contact information, she refused. After pushing the issue and explaining my concerns, I was eventually offered a free service. Overall, the service was poorly done, and as a loyal customer for years, I'm extremely disappointed. My wax feels prickly--like porcupine quills--and that's absolutely not the result I expect from this place. So disappointed.

I've been here a number of times and every single appointment has been stellar!…read more The rooms are comfortable and clean. The staff is friendly and professional. I've gotten a Brazilian every time I've visited and I've been so happy with the results. I also appreciate the wax they use as I feel like it works a lot better (and causes less pain) when compared to competitors in the area. Highly recommend you check them out!

To be clear, this is not a review of the service. I HIGHLY recommend Tiana at the Union Ave…read morelocation. She is the best. This is a review of the business, both corporate and Memphis franchise ownership. I signed up for S Pass and didn't use it as much as I thought I would, ending up with over $300 in credit for services. I asked the manager if it would be possible to pause membership and still use my credit before resuming. She told me that she could remove my payment method from the account, the membership would still be active, I could use my credit, and add a payment method back later on. Perfect. Except that not only did this suspend my membership, and so did not work the way it was explained to me, in the intervening month the entire program was discontinued. Corporate headquarters informed me that (though when signing up for the Pass there was no indication that I was entering a contract with anyone other than the corporate entity), they took no responsibility for this or the fact that there was NO NOTIFICATION of the termination of the program sent to members. They flatly refused any assistance and told me it was the Memphis franchisee's responsibility to resolve the issue. I called the manager again. She returned my call saying that I could at least begin paying the monthly fee again and not be out the over $300 that I had lost. I went into the store to do so and had booked a service as well. When I arrived, I was informed that I could not, in fact, do this. I was provided a free service that day (the manager, to be fair, was as helpful as I think she was able to be at this point), but am still out a fair amount of money. I hate that I cannot continue to visit Tiana for service - again, she is fantastic - but I cannot give business to an establishment that wouldn't even offer to split the difference on a gift card to keep a loyal customer.

the technician who gave me the wax was very professional and helped me through it. I would like to…read moretry it again someday even though it was very painful (low pain tolerance) . the vibes are nice and relaxed, clean. good value for the money.

Because of an illness, I had not been there in several months. However, the owner was present. She…read morealway makes me feel welcome! As well, her team members are always courteous, professional, and patient!!

10/10, highly recommend!! I was referred here and I will be coming back very soon! Staff was…read morefriendly and knowledge, and my experience was pleasant!

I've been coming here for years--and it dawned on me: Yes, the threading is great and it's…read moreabsolutely ridiculous that I keep giving money to people who don't care enough to speak yet they can ask 2-3 times within a 5 min service to upsell services. I'm over spending my money where I'm not recognized or valued beyond the amount of money I spend. I deserve a full customer experience and have to stop accepting less than.

If you think the photo is good brows come here, if you want them to be even I would try somewhere…read moreelse. Cheap looking cabinets with stains for equipment, chatting the whole appointment when maybe she could've focused on making my brows even? Idk not my vibe and not as nice as I like a salon. Ps this was 50$.

I got the deluxe pedicure here and it was amazing! I booked with Liz and will definitely book with…read moreher again. Everyone was very friendly, the place was really clean and they have a ton of colors to choose from.

Lily and her team conscientious and kind! My first visit and the great experience is worth sharing…read more Beautiful salon and oh so clean! I had a gel pedicure and Lily went above and beyond my expectations. Lily came recommended by Stevie's Studio and Spa in Collierville Square.

Traveling through Memphis, the Brow Girl got my brows under control! Thank you, thank you!read more

My first negative review ever. I called to make an appointment for brow tint only as I have been…read moregrowing brows with serum for a year and needed the grays tinted. My brows and lashes are dark brown with a bit of gray. She said tint and shape, I said tint only. She said fee was $20. Got to appointment and again she said tint and shape and I again said tint only. She talks me into tinting eyelashes also. As she's tinting she doing some rubbing which ends up being shaving. She then does a bit of plucking which ends up being plucking the gray hairs I came to have tinted. She hands me a mirror and my brows are GONE! A fine line of brows left which are not even on both sides. So shocked I can't comment. She then charges me $100 which I pay like an idiot! Additionally I can't see any tint on my lashes.

India is bomb in whatever that she does for you!!! Her appointments are well scheduled! There is…read morehardly any wait time upon your arrival! You will not be disappointed!

I will ALWAYS come to Bombay to get my brows and lashes done! The prices are great, atmosphere is…read morecalming and I couldn't speak higher of Sapna. Sapna has the best customer service she Always get me together.

I like this location and how they don't rush you with any service that they're giving whether…read morebrows, waxing, or henna. If you want any extra tweaking or add on with your service, the ladies are always willing to accommodate.