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Arch 2 Arch

2.8 (40 reviews)
Closed 10:30 am - 7:00 pm
Updated a few days ago

Services - Arch 2 Arch

Waxing

Arch 2 Arch Photos

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Reviews With Photos

Eye brow threading
Temina S.

Eyebrow threading: Customer service was great, but service/skill set left me disappointed. Had to go another salon to fix. I left and could not tell my eyebrows had been threaded after going 4 months with no threading. Although price was great, will not be returning. Cost $12 dollars, tip $5

Underarm with long hairs on both sides

I went through approximately 8 laser treatments to my underarms and on the last visit I was told the laser would be turned up and recommended to get 3 more treatments. I still have hair under my arms. It's a scam to turn a laser up on the last treatment and recommend a few more when you could have turned it up earlier to get the hair removed. I've had laser treatment on my bikini and private area before by a professional salon in Dallas. The same amount treatments to a larger area and all of it came off. I do not recommend.

Mink eyelash instructions given to me for a microblading procedure?
Ck C.

I wanted to get microblading so I wouldn't have to worry about doing my eyebrows in the morning for work. I decided to come here because there were walk-in appts available whereas other places appts weren't available until 30 days or more. Sherry explained everything and gave me a consultation. I showed her pictures of the eyebrows I wanted and how thick I wanted them. However she said they have to match my face so I trusted her judgement since she is the professional. She was really nice and handed me a mirror throughout to make corrections etc. however at the end, the eyebrows looked nice but just not as thick as I would've liked and showed her. The numbing gel was not numbing for a long time tho .. omg .. when I finished, she gave me care instructions and a kit that that had written instructions and some ointment. However when I got home I found out the written instructions were for eyelash extensions..

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9 months ago

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1 year ago

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4 years ago

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5 years ago

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3 years ago

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4 years ago

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4 years ago

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8 years ago

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3 years ago

Seema do a great job with my eyebrow threading and was very nice!! Definitely returning!!

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6 years ago

I had no issues the lady that did my service was great. I didn't get her name. I will return to this location.

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4 years ago

Seema is soooo great! My eyebrows are the bomb I definitely recommend her if you want your eyebrows right

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7 years ago

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7 years ago

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6 years ago

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10 years ago

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7 years ago

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4 years ago

I love pinky she is awesome in the waxing please vis and ask for her excellent cus service she friendly abd she fye on the wax

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8 years ago

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12 years ago

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5 years ago

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6 years ago

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6 years ago

I have been going to Angie for over 9 years! I followed her to Arch 2 Arch. She is always professional and gets the job done every time!!!

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8 years ago

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10 years ago

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8 years ago

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13 years ago

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10 years ago

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9 years ago

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Photo of Katie T.
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10 years ago

From the rude customer service to me having to go home and fix my eyebrows I won't be coming back.

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10 years ago

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Photo of Fara C.
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12 years ago

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12 years ago

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8 years ago

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12 years ago

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11 years ago

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8 years ago

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10 years ago

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10 years ago

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8 years ago

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10 years ago

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Ask the Community - Arch 2 Arch

Review Highlights - Arch 2 Arch

Seema do a great job with my eyebrow threading and was very nice!!

Mentioned in 2 reviews

Read more highlights

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Sugaring NYC Memphis - Wax time

Sugaring NYC Memphis

(35 reviews)

$$

To be clear, this is not a review of the service. I HIGHLY recommend Tiana at the Union Ave…read morelocation. She is the best. This is a review of the business, both corporate and Memphis franchise ownership. I signed up for S Pass and didn't use it as much as I thought I would, ending up with over $300 in credit for services. I asked the manager if it would be possible to pause membership and still use my credit before resuming. She told me that she could remove my payment method from the account, the membership would still be active, I could use my credit, and add a payment method back later on. Perfect. Except that not only did this suspend my membership, and so did not work the way it was explained to me, in the intervening month the entire program was discontinued. Corporate headquarters informed me that (though when signing up for the Pass there was no indication that I was entering a contract with anyone other than the corporate entity), they took no responsibility for this or the fact that there was NO NOTIFICATION of the termination of the program sent to members. They flatly refused any assistance and told me it was the Memphis franchisee's responsibility to resolve the issue. I called the manager again. She returned my call saying that I could at least begin paying the monthly fee again and not be out the over $300 that I had lost. I went into the store to do so and had booked a service as well. When I arrived, I was informed that I could not, in fact, do this. I was provided a free service that day (the manager, to be fair, was as helpful as I think she was able to be at this point), but am still out a fair amount of money. I hate that I cannot continue to visit Tiana for service - again, she is fantastic - but I cannot give business to an establishment that wouldn't even offer to split the difference on a gift card to keep a loyal customer.

the technician who gave me the wax was very professional and helped me through it. I would like to…read moretry it again someday even though it was very painful (low pain tolerance) . the vibes are nice and relaxed, clean. good value for the money.

Brazilian Wax by Andreia

Brazilian Wax by Andreia

(38 reviews)

$$

I came in for a Brazilian wax around 5 PM on November 17, 2025. The building was clean, I was…read moregreeted right away, and the acting manager took me back for my service. She gave me a moment to get settled before starting, which I appreciated. The wax itself felt a bit rough, but nothing out of the ordinary. I was on the phone with a friend to distract myself, and I began to notice she kept going over the same areas repeatedly, almost as if the wax wasn't grabbing the hair. When she finished, she let me check the results--and that's when I noticed that about 75% of the hair was still there, just broken off the way it looks when you shave. I tried to discuss it with her, and she attempted to go over the area again, but the wax still wasn't picking anything up. I was disappointed and asked for a reasonable solution, especially since I now have to wait for the hair to grow back to at least 1/2 inch before anyone can fix it. She told me she couldn't offer a discount and that I was still responsible for the full balance. When I asked to speak with the manager, she told me she was the manager and that the head manager wouldn't return until Wednesday. When I asked for their contact information, she refused. After pushing the issue and explaining my concerns, I was eventually offered a free service. Overall, the service was poorly done, and as a loyal customer for years, I'm extremely disappointed. My wax feels prickly--like porcupine quills--and that's absolutely not the result I expect from this place. So disappointed.

I've been here a number of times and every single appointment has been stellar!…read more The rooms are comfortable and clean. The staff is friendly and professional. I've gotten a Brazilian every time I've visited and I've been so happy with the results. I also appreciate the wax they use as I feel like it works a lot better (and causes less pain) when compared to competitors in the area. Highly recommend you check them out!

The Waxing Specialists

The Waxing Specialists

(4 reviews)

Eastgate

I found this service through GroupOn. I had never had eyelash extensions and it sounded like fun…read more The office is a little old fashioned and cheaply furnished, but appeared to be clean. When I arrived, she was in a room with her son doing homework. During my service, the child was constantly in the room distracting the woman, walking around the table I was laying on, looking at my friend's phone to see what he was doing (playing a game), and generally being a nuisance. This was my first time getting eyelash extensions. They looked good when done, but there were glops of glue that irritated my eyes for days. Now, about a week later, the lashes are falling out in clumps and taking my natural lashes with them. I have done some research and this is not how it is supposed to happen. I was on vacation in Memphis and did this for a treat. Now I have to find a professional to rectify this mistake before I become a freak with no eyelashes. At least they looked good for a while, even though they were uncomfortable most of the the time.

Santricia was absolutely WONDERFUL!! I went in for a Brazilian wax after debatingI going here or…read moreThe European Wax Center....I'm glad I chose The Waxing Specialist! I've been getting waxes for over 5 years. If you want a very thorough and detailed job... The Waxing Specialist is the place for you. She did such a fantastic job and I added to my services while there. Quit searching, looking, and reading reviews... BOOK YOUR APPOINTMENT NOW FOR THE WAXING SPECIALIST. YOU WON'T BE DISAPPOINTED!

Arch 2 Arch - waxing - Updated May 2026

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