You could show up for the appointments. I booked online end of last week I confirmed my appointment…read moremultiple times. I showed up ten minutes before my appointment time its now thirty minutes after my appointment time no one is here. No one answers the phone it does not even have an answering machine. I should have just gone to the Ridgeway location.

Had been going to another waxing place and was getting super frustrated with not being able to book…read morewith the same person consistently....and as we all know not all waxers are equal. Went to a sugaring NYC and had Juliett. Super pleasant and made the process as painless as possible..lol.

Facial. New facility is top notch. All treatment rooms are quiet and nicely appointed…read more Been here for facial, Nathalie is a polished professional. Takes her clients individually targeting her service for your particular needs.

Was referred to Veracity by a local after moving to the area and omg life changer! Just had my 2nd…read moresession (90min sig. facial) and I feel amazing! My first session was the flat stone facial and some waxing and Nat is truly gifted. She makes you feel comfortable the moment you meet. Already have my next treatment scheduled in a few weeks :)

Raji shaped my eyebrows beautifully- I am so pleased! She recommended a shape that gives a balance…read moreto my face and it's so flattering. She knows what she's doing! I'll be coming back :)

What a great experience!!! Owners are so sweet and kind. They go above and beyond. New business and…read moreit's super clean and so many things to choose from! Good prices and I even had fun with the other customers. I love my hair and the threading was a first time for me and I'm super pleased. I will definitely be back.

So I tried The Only Facial in Memphis and I have to say -- it's such a vibe…read more The space is clean, soft, and all shades of pink in the cutest way. From the front desk to the treatment rooms, everything feels intentional and calming. It's one of those places where you immediately feel like, okay... I'm about to relax. I was serviced by Paige Pendergrast, and she was great. Very knowledgeable, very gentle, and she walked me through what she was doing without making it feel overly technical. I felt completely comfortable the whole time. What I really appreciate is how straightforward their model is. Every treatment includes brow shaping, dermaplaning, microdermabrasion, a chemical or enzyme peel, therapeutic massage, high frequency, extractions, LED light therapy, microcurrent, a treatment mask, hydration, and SPF. It's not a menu where you feel like you have to keep adding upgrades -- it's all included. And it's $140 with gratuity included, which honestly makes it feel even more worth it. My skin felt smooth, clean, and glowing. They also send you home with a little goodie bag with samples and product info, which I thought was such a thoughtful touch. The atmosphere is welcoming, the people are kind, and the service feels consistent and professional without being stuffy. If you want a place that focuses on doing facials really well and keeping it simple, this is it. I'll definitely be back!

My first time trying The Only Facial and I'm hooked! Natalie was amazing. She walked me through…read moreevery step of the process and made sure to give me skincare education throughout. I love that you get not only a facial but dermaplaning, brow shape, light peel and microcurrents as well! These facials are affordable and was shocked the price even included the gratuity. I will definitely be back to see Natalie!

What an experience! I was given a gift certificate from my husband for our 50th wedding anniversary…read moreand my 70th birthday. I was greeted immediately upon entering the door. I had booked a massage and a facial. I was booked with Amber first who came out before I finished my paperwork. Waited patiently. The room and music was part of this wonderful experience. Why didn't I do this before? I don't know but I should have 30 years ago when I was a ER nurse. It would have been a great addition for the sore body I endured for 40 years. The young lady who who did my facial was kind with a relaxing atmosphere. The best first time ever. I definitely will be back. Already to book another visit. Collierville Spa you got my vote for the best spa mastery a person can experience. Thank you

I have a gift card- which has NO EXPIRATION DATE LISTED- on the card or the envelope. I drove from…read moreout of town today to use it & was told because it was an "older" gift card that it was no longer valid. They even had a master list & were able to look up my gift card with my name & information. I still have the actual gift card- which AGAIN HAS NO EXPIRATION DATE LISTED. I think it is RIDICULOUS to not honor this gift card! I won't recommend this spa to anyone. Their employees are not friendly and the management is TERRIBLE! They didn't have a problem taking my cash for the card- but can't honor it now? THIS IS THEFT! They stole $75 from me and I will be reporting them to the BBB & leaving negative reviews on every platform until my gift card is honored. PLEASE DO NOT GET SCAMMED FROM SPA COLLIERVILLE LIKE I DID. Do not purchase gift cards or ANY services from Spa Collierville! They will not honor gift cards and make up that they have expiration dates. SCAMMERS! THIEVES!! LIARS!! UPDATE: Company responded with a false allegations that I was disruptive in their clinic- but when asked for video evidence they could not prove it. So they also tried to slander me and have opened themselves up for legal consequences . Admit you are scam artist and liars. Don't you dare tell me I was rude or disruptive because I wasn't. Be careful because I would win in a civil suit . make sure you stay the facts and not more lies and BS . You still have time to make it right and I will correct my reviews and revise my complaint. I just want products what my card was purchased for. You obviously can't refund my credit card because it is expired. That was foolish to offer since we both know that can't be done. I am willing to buy product and spend extra $ if you honor the card

I had an appointment (eyelash extensions) with Kali this morning. She's awesome. My eyelashes…read morehave never looked or felt this good. She was amazing from start to finish. Shes absolutely wonderful.

Hands down the best facial I've ever had! Kimmie is very knowledgeable and skilled. I loved the way…read moremy skin felt for days after the facial. She uses high quality products and makes the treatment so luxurious.

My waxing experience was amazing! I've been consistently getting waxed the last few months and this…read morewax by far has been the best results. This was my first sugar wax and Maya did an amazing job. The suit was beautiful, comfortable, and extremely clean. Maya uses professional products and made sure I felt comfortable during the entire experience. I got the Brazilian, underarms, and legs, and Maya made sure no hair was left behind. 10/10 highly recommend. Best wax spot in Memphis!

I had the absolute best experience at Indigo Sugaring. Maya is extremely sweet, punctual, and very…read moreprofessional. She's very skilled and gentle, and ensures that you're comfortable at all times and thought your appointment. Her space is clean and she made sure to follow all Covid-19 protocols. I received the Brazilian and underarm service and was completely satisfied with my experience. I'm so happy that I found Maya and will definitely continue supporting her business going forward Thank you so much!!!

Wonderful staff, super friendly. great customer service. Owner and management always willing to…read moreassist me in anyway they can. I have been a client at Mona Esthetics for several years. I have always had the best experience, there really is something different about the quality of service that is provided by the staff here. They make you feel like family. While listening to your needs they are great at delivering the products and service to the highest quality! Experience is every thing and results are achievable at Mona Spa and Laser of Memphis. ~Jule Burch

Do not go to this place. They permanently scarred my face with Ultherapy. In addition, to pock…read moremarks all over what was once beautiful smooth skin the procedure did not even correct or improve the condition that I had it for. When I asked them to provide me a copy of the paperwork that I signed before I had the procedure, they refused to give it to me insisting I could not get anything unless a doctor requested it. Mona herself even accused me of acting 'entitled' as if it were a dirty word to be entitled to a piece of paper with your own name on it. And at no point despite all of the above did they even offer to refund my money. Which was a nice chunk of change.