To be clear, this is not a review of the service. I HIGHLY recommend Tiana at the Union Ave…read morelocation. She is the best. This is a review of the business, both corporate and Memphis franchise ownership. I signed up for S Pass and didn't use it as much as I thought I would, ending up with over $300 in credit for services. I asked the manager if it would be possible to pause membership and still use my credit before resuming. She told me that she could remove my payment method from the account, the membership would still be active, I could use my credit, and add a payment method back later on. Perfect. Except that not only did this suspend my membership, and so did not work the way it was explained to me, in the intervening month the entire program was discontinued. Corporate headquarters informed me that (though when signing up for the Pass there was no indication that I was entering a contract with anyone other than the corporate entity), they took no responsibility for this or the fact that there was NO NOTIFICATION of the termination of the program sent to members. They flatly refused any assistance and told me it was the Memphis franchisee's responsibility to resolve the issue. I called the manager again. She returned my call saying that I could at least begin paying the monthly fee again and not be out the over $300 that I had lost. I went into the store to do so and had booked a service as well. When I arrived, I was informed that I could not, in fact, do this. I was provided a free service that day (the manager, to be fair, was as helpful as I think she was able to be at this point), but am still out a fair amount of money. I hate that I cannot continue to visit Tiana for service - again, she is fantastic - but I cannot give business to an establishment that wouldn't even offer to split the difference on a gift card to keep a loyal customer.

A review that's outside of my comfort zone due to its intimate setting but here we go!…read more My first visit at Sugaring NYC- Memphis was last summer of June but yesterday made my seventh visit. Prior to my first visit, I received conventional waxing services but not sugar waxing. I have heard of the term without the knowledge of the full benefits. That's until a Soror, who's the owner of the Memphis and soon to be Midtown location explained thoroughly. Which encouraged me to give it a try. In short term it's like comparing fruits and vegetables to organic verse none organic. Sugaring is applied to the body temperature minimizing discomfort, still treats discoloration, the clean up is effortless with water and eliminates the usage of tongue depressors. *That's if you're a zero waste savvy.*. Unlike conventional wax is composed of rubber resins and other potentially harmful chemicals. All of my six visits were serviced by Danielle, loved her! Unfortunately she's no longer working at the franchise in efforts of receiving her degree. Which I salute and applaud her because school isn't for the weak! My last two recent visits were serviced by Sarah. Professional, personable and comforting through her words of encouragement. I'm elaborating the word "comforting " because if you're a first time wax (conventional or sugaring) client it could be misleading as everyone's tolerance level towards pain varies. I can say the more consistence the better for the benefits of less pain, becoming more comfortable with the process including your waxer and the swift of hair removal. This location is always promoting special offers on the website or the chalkboard as you walk into the studio. Sugaring NYC's motto "Once you try Sugaring, you will never go back to waxing" is one of the truest statements I can vouch for.

I've been going to Akeida and Smooth Secrets for years getting my Brazilian waxes and occasionally…read morefacials. I recently tried the new sugaring service and it was a mostly cool experience, it's a different "sensation" than hard waxing in my opinion. It wasn't too too bad until the labia and butt strip. I didn't like the leg hike position for the butt strip and when she snatched it I thought she snatched my b**tyh*le clean off. LOL Anyway, I'd gone 2 months without a wax so I feel like that made it worse than if I'd stayed on schedule and had less hair. My servicer was super nice, personable, offered aftercare tips!

My name is Sheila, her service is very professional, service provided were Fantastic!!! Love every…read moreexperience that I had, the environment was very friendly and comfortable!!!!!!

The Wax Bar is conveniently located in Bartlett, as well as other locations in Memphis. I paid for…read moremy services ahead of time and it started promptly at my scheduled time. Kimmy was gentle, friendly and knowledgeable! I highly recommend it!

I would usually go for a full face wax once a month. Whenever I arrived, the door was always…read morelocked. Inside the building, it wasn't terrible but nothing outstanding. My waxer was nice. I always ended up with a breakout afterwards. I'm not sure if it was the wax she was using or what. After several months, she moved out of town and I decided to do my own waxing. My skin is much happier and less breakouts.

I found this service through GroupOn. I had never had eyelash extensions and it sounded like fun…read more The office is a little old fashioned and cheaply furnished, but appeared to be clean. When I arrived, she was in a room with her son doing homework. During my service, the child was constantly in the room distracting the woman, walking around the table I was laying on, looking at my friend's phone to see what he was doing (playing a game), and generally being a nuisance. This was my first time getting eyelash extensions. They looked good when done, but there were glops of glue that irritated my eyes for days. Now, about a week later, the lashes are falling out in clumps and taking my natural lashes with them. I have done some research and this is not how it is supposed to happen. I was on vacation in Memphis and did this for a treat. Now I have to find a professional to rectify this mistake before I become a freak with no eyelashes. At least they looked good for a while, even though they were uncomfortable most of the the time.

Santricia was absolutely WONDERFUL!! I went in for a Brazilian wax after debatingI going here or…read moreThe European Wax Center....I'm glad I chose The Waxing Specialist! I've been getting waxes for over 5 years. If you want a very thorough and detailed job... The Waxing Specialist is the place for you. She did such a fantastic job and I added to my services while there. Quit searching, looking, and reading reviews... BOOK YOUR APPOINTMENT NOW FOR THE WAXING SPECIALIST. YOU WON'T BE DISAPPOINTED!

I've been going back and forth with myself about getting my upper lip waxed. It's not too bad but…read moreas you get older you discover more hair in undesirable places. So before things get out of hand, I pulled the trigger and made an appointment. The place is super cute and feminine. The manager was very helpful and was able to address my concerns. Because it was my first visit, I got a 50% discount!!! The young lady that provided my service was very nice and made sure I was comfortable. A few minutes later I was smooth and hairless. If I make this a regular routine I would definitely come back.

This was my first visit here! Found them on Yelp and saw a few videos of them on TikTok! Black…read moreowned! I was able to schedule a waxing online. When i arrived, i was greeted at the door by the lovely staff! The decor is well thought off! All pink and very aesthetic! Many photo ops! They offer memberships and even have merchandise for sale. My wax was a great experience! Will def be back in the future

I had heard great things about this salon on social media and decided to give them a try since they…read morewere within walking distance of my home. A young lady by the name of Laquita handled my wax and was very professional and personable. We held a conversation throughout the process, which helped with the pain of waxing. I admired the fact hat she even coached me through the process and offered tips for treatments going forward. I booked my appointment online and there was no wait once I arrived. The waxing process only took 15 minutes. I'd highly recommend this salon for your waxing needs if you are in the Cordova area.

Top tier that's all imma say! Book your wax with my girl . You won't regret it. Very professional…read moreand good at what she does!

Jamica is the BEST in the game! I've received services from different was shops (Big Box and small)…read moreand hands down she's the BEST and reasonable. Her space is quaint and cozy located in the Clark Tower. She's punctual and quick, I'm talking Brazilian, underarm and lower leg all in 15/20 minutes without a strand of hair left. Booking and Check-out is a breeze. Did I mention she's sweet as a Georgia Peach? Well she is, I will NEVER go to anyone else, I'd rather look like Harry and the Henderson's. You will not be disappointed.

You could show up for the appointments. I booked online end of last week I confirmed my appointment…read moremultiple times. I showed up ten minutes before my appointment time its now thirty minutes after my appointment time no one is here. No one answers the phone it does not even have an answering machine. I should have just gone to the Ridgeway location.

Had been going to another waxing place and was getting super frustrated with not being able to book…read morewith the same person consistently....and as we all know not all waxers are equal. Went to a sugaring NYC and had Juliett. Super pleasant and made the process as painless as possible..lol.