I got the house facial and it was amazing! My skin is sensitive so I didn't want anything too…read moreexfoliating and harsh. I'll be back for sure!

I had my face, legs and bikini area done, I've never felt so confident…read more I definitely recommend buying the FUR OIL & pumice scrub, will make you feel like a millionaire!

This is by far the BEST place to come get your nails done!!!! The atmosphere is so laid back,…read morecomfortable, and makes you feel like you're at home hanging out with your girls! The best decision I ever made was choosing this place as my nail home my nail tech, and also friend is LIlly! She is great, and all of the designs she drew my hand!!! She's a great friend! Hana is great as well! Ya'll go to this place!

Don't get me wrong, Rose is a sweetie. I had nails done for years elsewhere. Kim's was referred…read moreto me so I went. Rose took off all the old nails and we started fresh. I went back one more time and my pointer finger got infected causing a lot of pain. I ended up coming back and having my nails taken off. Went to my dr and I had a staph infection. They put me on an antibiotic that cleared up the staph. It then went into a fungus. Today I had to have the nail taken off. I wouldn't recommend anybody take a risk for a chance of infection. It's been a rough road. They do create your own box for your own files but they use the same electric file on everyone, I spent prob $100 including the 15 to have them removed then all the Dr visits. Don't go.

I've been going back and forth with myself about getting my upper lip waxed. It's not too bad but…read moreas you get older you discover more hair in undesirable places. So before things get out of hand, I pulled the trigger and made an appointment. The place is super cute and feminine. The manager was very helpful and was able to address my concerns. Because it was my first visit, I got a 50% discount!!! The young lady that provided my service was very nice and made sure I was comfortable. A few minutes later I was smooth and hairless. If I make this a regular routine I would definitely come back.

This was my first visit here! Found them on Yelp and saw a few videos of them on TikTok! Black…read moreowned! I was able to schedule a waxing online. When i arrived, i was greeted at the door by the lovely staff! The decor is well thought off! All pink and very aesthetic! Many photo ops! They offer memberships and even have merchandise for sale. My wax was a great experience! Will def be back in the future

I have been searching for a holistic spa that does a good facelift Lymphatic drainage massage …read more THIS IS THE PLACE! What a hidden gem! First off you walk in and the ladies are so so kind. The environment is peaceful, comfortable, and your body just seems to take a deep breath. I have had 3 treatments at Champalou now, Tiffany is AMAZING and so knowledgeable I will make visiting this spa part of my wellness routine. The owner also has her own holistic skincare line which is fabulous. The blue Tansy oil is amazing. I also love that the ladies here seem to be rooted in Christ. You can just tell by their smile and energy! I wish I had known about this place earlier, and I will be telling all my friends!

Love love love. I left feeling amazing!!! Thanks to Katie ! This is my second time going to…read morechampalou spa and I hadn't been disappointed yet ! Thank you

Still no service 17 minutes after appointment. Asked if there was someone else and got with a…read moretechnician who had only been there 2 weeks and couldn't do the job. Not a good experience. Manager totally on the defensive with excuses. There is a 9 minute grace period for a customer but a customers time.... Hmmm....

Service is always great! Staff at the front desk always greets me when I walk in and check me in…read more I've seen different wax specialist and all seems pretty nice. Only had 1 bad experience. But other than that, everything was smooth sailing. Booking an apt is fast and easy through the app. Sucks that they keep raising the prices. Might go elsewhere if it keeps going up.

We came in for the 4th anniversary sale-- me, hubby, & daughter home from college all got the…read moreVolcano pedis, $269.20 + tip, $20 for each person($60). The service FANTASTIC! Not happy we didn't get to pick a card at the end. We saw other people do it. As repeat customers who spend real money, that's insulting. Either make the card draw for everyone or don't do it at all. Consistency matters when people are loyal and spending $300+ per visit.

I called ahead and they said they'd get me right in. I got the worst nail tech they have.. thought…read morehe was going to grind my whole nail away!! Took him almost 2 hours and charged me $75.00! Dollar General press-ons look better!! Beware of this place!

I came in for a Brazilian wax around 5 PM on November 17, 2025. The building was clean, I was…read moregreeted right away, and the acting manager took me back for my service. She gave me a moment to get settled before starting, which I appreciated. The wax itself felt a bit rough, but nothing out of the ordinary. I was on the phone with a friend to distract myself, and I began to notice she kept going over the same areas repeatedly, almost as if the wax wasn't grabbing the hair. When she finished, she let me check the results--and that's when I noticed that about 75% of the hair was still there, just broken off the way it looks when you shave. I tried to discuss it with her, and she attempted to go over the area again, but the wax still wasn't picking anything up. I was disappointed and asked for a reasonable solution, especially since I now have to wait for the hair to grow back to at least 1/2 inch before anyone can fix it. She told me she couldn't offer a discount and that I was still responsible for the full balance. When I asked to speak with the manager, she told me she was the manager and that the head manager wouldn't return until Wednesday. When I asked for their contact information, she refused. After pushing the issue and explaining my concerns, I was eventually offered a free service. Overall, the service was poorly done, and as a loyal customer for years, I'm extremely disappointed. My wax feels prickly--like porcupine quills--and that's absolutely not the result I expect from this place. So disappointed.

I've been here a number of times and every single appointment has been stellar!…read more The rooms are comfortable and clean. The staff is friendly and professional. I've gotten a Brazilian every time I've visited and I've been so happy with the results. I also appreciate the wax they use as I feel like it works a lot better (and causes less pain) when compared to competitors in the area. Highly recommend you check them out!

Shayli was so kind and made me feel so welcome along with the receptionists. She was able to…read moresqueeze me into her schedule with such short notice because of a hair emergency. This was my first time here and it definitely won't be my last. I can tell they put such love and care into their customers just seeing how they interact with them. Their prices are super affordable. I came in with my hair looking like such a mess and I left feeling like a different person. Shayli, you rock omg!!!!

I'm in Memphis for the month, and was in need of a hair color and trim. I had balayage done with…read moreAdrienne and she did an AMAZING job. I'm in love with it. I spent the last six or so months hating my hair from a previous cut back home and she made it look a million times better. I am so so thankful!!

As always Jewel does an excellent job!…read more This is a before and after! She doesn't thread them to thin just the right amount to give a clean arch! If Jewel isn't available, try Gauri!

Don't recommend at all! Went yesterday and everyone was very rude and the lady with the long hair…read morewho threaded me was talking so loud in my ear . Felt like she was extra rough and I've gotten threaded plenty of times .

Traveling through Memphis, the Brow Girl got my brows under control! Thank you, thank you!read more

My first negative review ever. I called to make an appointment for brow tint only as I have been…read moregrowing brows with serum for a year and needed the grays tinted. My brows and lashes are dark brown with a bit of gray. She said tint and shape, I said tint only. She said fee was $20. Got to appointment and again she said tint and shape and I again said tint only. She talks me into tinting eyelashes also. As she's tinting she doing some rubbing which ends up being shaving. She then does a bit of plucking which ends up being plucking the gray hairs I came to have tinted. She hands me a mirror and my brows are GONE! A fine line of brows left which are not even on both sides. So shocked I can't comment. She then charges me $100 which I pay like an idiot! Additionally I can't see any tint on my lashes.